GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 61,259 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 61,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 19th June 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always good service and value.”

Helpful Report

Posted 2 months ago

“No further assistance is offered to customers other than just to collect your goods and go, which is a very bad way to treat customers. Requested to be assisted with a 10ml spanner to fix the battery I bought from them but was asked by one of staffs to go elsewhere. Bad manners of communication with customers too.”

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Posted 2 months ago

“Quick with next morning pick-up or delivery. Friendly face to face service. Value car parts with guarantee.”

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Posted 2 months ago

“Great service very easy to order”

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Posted 2 months ago

“Ordered 2 sets of wipers..half hour before pickup. Had to return 1 set, refund received straight away”

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Posted 2 months ago

“Always go above and beyond with bigger price differences highly recommend”

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Posted 2 months ago

“more expensive than most others”

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Posted 2 months ago

“Excelent service and Knowledge as usual!”

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Posted 2 months ago

“Great service no delays and really pleasant assistant in shop”

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Posted 2 months ago

“Have no complaints with the staff at Hemel Hempstead . Just the level of counter service when you go in there. The wait to be served is always soo long and there never seems to be any urgency or willingness to get staff to jump onto the front counter and help even temporarily just until the queue goes down. It says your order is ready for collection online but actually it isn’t, they then have to go & find the parts , pick it & bring it out. That side of it is rubbish. The prices are competitive but let down by poor customer service in the store.”

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Posted 2 months ago

“Easy to find parts and order collection was easy Will use again price competitive”

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Posted 2 months ago

“Great service and part quality/cost (drive technology oil filter)”

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Posted 2 months ago

“Brilliant staff always helpful 10/10”

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Posted 2 months ago

“Ordered on line pick up next day . Great customer service . Chap in shop very helpful. Good value for money . Van batteries. Would shop again . Informed all through out process.”

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Posted 2 months ago

“Found what I wanted from the selection supplied on line ordered what I required, paid . Given an approximate time for delivery”

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Posted 2 months ago

“Very good items prices and helps from the shop assistant.”

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Posted 2 months ago

“First class service and help”

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Posted 2 months ago

“I have given you a POOR because your website is a mess and does not allow you to order or pay for items. Also it is sentmental and does not show all your products. If one were to go to a branch to get thie product it will be the higher price with no discount. Other spares companies are offering 60% but nort GSF.”

Helpful Report

Posted 2 months ago

“You gave me the wrong size parts than refuze to exchange those with the ones that fit on the vehicle on the excuze of NO RECEIPT AS PROOF OF PURCHASE. Leaving your shop with both first set provided by you based and your system and a second pair bought on my aknowledge payd for. You keep the money. Not my preferred shop anymore”

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Posted 2 months ago

“Part didnt fit.... although came up on their website as compatible”

Helpful Report

Posted 2 months ago

GSFCarParts.com is rated 4.5 based on 61,259 reviews