GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.45

4.5 Rating 62,440 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 62,440 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 20th October 2026

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to find the part I wanted easily. The price was very competitive. The parts, windscreen wipers, fit and work well. Product was readily available and staff friendly and helpful.”

Helpful Report

Posted 2 months ago

“Item ready for collection on time. Staff happy and helpful.”

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Posted 2 months ago

“Incorrect parts again slipping guys not the norm. Will have to travel back.”

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Posted 2 months ago

“Only popped in for some oil, staff were polite and friendly. They were helping another chap with some advice. All good.”

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Posted 2 months ago

“Awful experience ever!! I ordered online and received a confirmation email which stated that all items would be available from 10 a.m. tomorrow for pickup. Next day, I visited the branch after 10 a.m. to collect my order and was told that one of the items wasn’t available and would be available at 12 p.m. I asked the member of staff to call me, which he did—but only after three days!!! He told me that the system doesn’t reflect the actual amount of items in stock, which is what caused the issue. I went back to the branch and cancelled the remaining item, but I still haven’t received my refund! What a mess! I’ve decided that I won’t be shopping there anymore and will go to more trustworthy and hussle free places instead.”

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Posted 2 months ago

“Website is awful, type in your reg for parts and they’ll throw up ones that don’t fit. Know so many people with same experience”

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Posted 2 months ago

“Delivery took too long, had to delay a job as a result which was a inconvenience financially.”

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Posted 2 months ago

“Website is shocking! You put in the reg and parts come up and say they don’t fit the vehicle. So you end up trawling the site for stuff that fit there is no point in putting in the reg in the first place! Also you put in the part to fit near side or offside and parts come up for the opposite side! The website search needs to be updated!! Had to change parts twice so ordering of line was a waist of money unless you go in but when you do that as I found out you don’t get the discount! So spent the whole day returning and replacing Shocking!!!”

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Posted 2 months ago

“The service at Wembley was very good and the front desk staff was very helpful”

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Posted 2 months ago

“Good quality. Good service.”

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Posted 2 months ago

“Parts I received were correct but customer service is virtually non responsive. I'm waiting for a refund of roughly £120 for 2 calipers I exchanged for new ones and haven't heard a word about them, no response and no information about when I might get the money back.”

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Posted 2 months ago

“Great service, even loaded battery into car for me”

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Posted 2 months ago

“Gsf is actually a good site where we can purchase with additional discounts and I request gsf team to provide more discounts so we can reach them and shop Thanks 😊”

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Posted 2 months ago

“Easy to use web site. Collected battery next day. Great service from the staff.”

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Posted 2 months ago

“Easy ordering on line, collected in 30 mins, great staff👏”

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Posted 2 months ago

“Easy online ordering and ready for collection first thing the following morning. The part (a starter motor) was exactly as described and fitted perfectly. Small discount for exchange of old part was very welcome. Happy with service price and part.”

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Posted 2 months ago

“Part as described, helpful staff”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“Allways good to deal with.”

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Posted 2 months ago

“Great service always.nice friendly people .always get better prices compared to other motor factors”

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Posted 2 months ago

GSFCarParts.com is rated 4.5 based on 62,440 reviews