Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,893 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service. Purchased a Half Rack online on a Sunday night and it arrived Wednesday morning. Delivered interstate, to my door. Item was as described and all parts required to put it together were supplied. Everything was packaged well and protected during shipping.”

Helpful Report

Posted 5 years ago

We always aim to get your products to you as quickly as possible and in the best possible condition - so we're very happy to hear that you had a pleasant experience shopping with us! Enjoy your rack!!!

Posted 5 years ago

“Items arrived on time as described, at very reasonable value for money. What more could I ask for.”

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Posted 5 years ago

Very happy to hear that you're happy, Craig! Thankyou for leaving us such a positive review. Have a lovely weekend!

Posted 5 years ago

“Very good service and very quick to deliver the equipment to Far West NSW. Quality of equipment purchased is fantastic. I'll definitely be coming back.”

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Posted 5 years ago

So happy to hear that you enjoyed your experience with us, and we really hope you smash out some awesome sessions with all your new gear!

Posted 5 years ago

“Great price and delivery times”

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Posted 5 years ago

We're happy to hear that you are pleased with our services! Your satisfaction is all we could ever hope for! Have a lovely weekend.

Posted 5 years ago

“I've purchased all of my home gym equipment from Gym Direct. They're products are great value and quality and they've never let me down with after sales service.”

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Posted 5 years ago

Thankyou for the awesome review Charles, we are very happy to hear that you have had a continually pleasant experience shopping with us. We're very grateful for your loyalty and hope you are enjoying your banging Gym setup!

Posted 5 years ago

“Good product, delivered quickly.”

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Posted 5 years ago

Thanks for the review Damian, we're very happy to hear that you had a pleasant experience with us!

Posted 5 years ago

“In stock item delivered much faster than previous order which tools several months to deliver last year.”

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Posted 5 years ago

Last year was a shocking year for many, including us. The uncertainty with delivery times was something we wish we had control over - but are very happy to hear that you are happy with how quick your items are turning up this year! Have an awesome weekend!

Posted 5 years ago

“I bought the set of 7 heavy barbells plus a rack and did it online. When I got to the delivery piece it quoted some ludicrously high $ amount to deliver, as the order was very heavy and needed a small crane on the truck to manage it. I think it was quoting around $300 for delivery , so I didn't pursue completing the order. The next day I got an e-mail from a sales coordinator called Chris G who wanted to know why I hadn't completed the order, so I asked if there were cheaper delivery options , to which he replied yes, an $80 flat fee, but you have to unload yourself. No problem , plus he gave me 10% discount on the order. So I was very impressed. The product is also really good. Well done Chris, I will be a regular customer from now on.”

Helpful Report

Posted 5 years ago

Richard, what an incredibly thoughtful and detailed review! We are so happy that we were able to be of service to you. Thankyou for your feedback on delivery estimates, this is something that we will 100% be implementing and improving on our website so we give you the best deal possible. Thankyou for being such a loyal customer and for leaving us such a good review!

Posted 5 years ago

“Very quick delivery to Melbourne and great product. Have used these guys a few times now and will continue to use them as they also have the best prices.”

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Posted 5 years ago

Thankyou Wiremu for being such a loyal customer! We're always aiming to make sure you get your order as soon as possible, and that you're satisfied with the products themselves - so thankyou so much for sharing your feedback! - Gym Direct Team

Posted 5 years ago

“Great product service and prices”

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Posted 5 years ago

Thank you for reviewing Gym Direct! We really appreciate the feedback as its helps us ensure our customers always get the service they deserve! - Gym Direct

Posted 5 years ago

“Good product super quick delivery”

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Posted 5 years ago

We're glad you were happy with your order Darren, thank you for your feedback! We love hearing that our customers are happy! - Gym Direct Team

Posted 5 years ago

“Products were as described and arrived within 4 days for a NSW to NSW delivery. Prices were unbeatable when compared to other online stores and delivery prices were ver reasonable. I would recommend to others.”

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Posted 5 years ago

Wow, thankyou so much for your kind words! Reading reviews like this really help motivate us to keep providing the absolute best service possible. We're very glad to hear you were happy with the order process and hope you find heaps of enjoyment out of your products! - Gym Direct

Posted 5 years ago

“Great price and quick turn around on shipping”

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Posted 5 years ago

We're glad you were happy with the shipping times and price Josh, thankyou for taking the time to review us and choosing Gym Direct to shop for your products. If you ever need anything else in future, please do not hesitate to contact us! - Gym Direct

Posted 5 years ago

“Easy to deal with. Quick delivery.”

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Posted 5 years ago

Thankyou for taking the time to give us a 5 star review Maree! We're happy that you're happy!

Posted 5 years ago

“You guys are the best. I returned parallettes (poor quality) and swapped them onto something else with no dramas. Sort out your supply and I’ll see you every month!”

Helpful Report

Posted 5 years ago

We're always very disappointed to hear about such circumstances but are very glad that we were able to resolve it quickly for you. Thankyou for being so loyal, and so patient! As for stock levels, we completely understand your frustration! Shipments have been a little delayed due to the current global situation but we are working on rectifying this swiftly! If you have any questions or queries please do not hesitate to contact us directly. We take care of our regular customers! - Gym Direct

Posted 5 years ago

“Easy to order, fast delivery! Quality product, very happy with my purchase”

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Posted 5 years ago

Reviews like this make our day! We're so happy you had a positive experience with us Michelle, thankyou for choosing Gym Direct!

Posted 5 years ago

“Easy and quick to order online. Sidney (Alonso) was also great to deal with via email and even moreso in person - friendly and super helpful. My order was delivered very quickly and was well packaged. Highly recommend!!”

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Posted 5 years ago

Wow, what a lovely review Nicole! Thankyou for taking the time to leave us such a positive message. We're very glad that Sidney was able to be of such help to you and that you were happy with our service. If there is every anything you need in future, please do not hesitate to contact us directly. Sidney, or another member of our sales team will be more than happy to help you with your order decisions. Have a great day!

Posted 5 years ago

“Excellent product and the most competitive freight prices. Delivery from NSW to North Qld within a week. Will definitely be ordering again from this business 👍”

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Posted 5 years ago

Thanks for the review Nathan! We're ecstatic we were able to get your order to you so quickly and even more so that you were happy with your products overall. Nothing makes us happier than customer satisfaction! Have a great day!

Posted 5 years ago

“Very good delivery and quick as well”

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Posted 5 years ago

We're so happy to hear you had a great experience with us! Thankyou for taking the time to leave us a review, we really appreciate it!

Posted 5 years ago

“Really good to deal with the only issue has been the delays in getting some stock in store on account of Covid etc and not sure if your notify me when stock back in store option actually works”

Helpful Report

Posted 5 years ago

Thankyou for leaving us a review! We share your frustration in regards to stock levels and appreciate your patience. Indeed, Covid is to blame in terms of late shipments but we've been working swiftly to resolve this as quickly as possible. You will 100% be notified if you selected the 'Notify Me' option! If you have any other questions please do not hesitate to contact us directly to answer any more specific questions you may have. Have a great day!

Posted 5 years ago

Gym Direct is rated 4.4 based on 1,893 reviews