Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My other arrived within days. Very happy with the product and the price.”

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Posted 4 years ago

We are very happy to hear that we were able to get your order to you in a short amount of time. All we want as a company is to keep you happy and satisfied! Thankyou for choosing Gym Direct!!!

Posted 4 years ago

“Amazing service & also fast delivery”

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Posted 4 years ago

Getting your order to you as quickly as possible is something we've been thoroughly working on. We're so happy to hear you had a pleasant experience with us, thankyou for your kind words!

Posted 4 years ago

“Great service and delivery to melbourne was second to none. Very impressed. Ordered some kettle bells on Tuesday evening and they were delivered on Thursday afternoon!!”

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Posted 4 years ago

We're so happy to hear that we were able to get your order to you in a short amount of time. Super fast delivery times are something we've been working on thoroughly over the last year and are so happy to see the results of that work now. Thankyou for taking the time to leave us such kind words Dawn!

Posted 4 years ago

“Product as just what I expected at a great price. Friendly and prompt service as well.”

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Posted 4 years ago

We're very happy that we were able to meet your expectations Peter! All we could ever ask for as a company is to keep our customers happy and satisfied, so we're very grateful for the feedback!

Posted 4 years ago

“The young man who attended me was courteous and helpful and gave me”

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Posted 4 years ago

We're very happy that you had a positive experience with us Robert, thankyou for taking the time to leave us such a positive review! Have a great day!

Posted 4 years ago

“Thank you Gym Direct, my equipment was delivered quickly and the products are great.”

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Posted 4 years ago

Thank YOU Leanne, for being an awesome customer! We are so happy that you had a positive experience with us and hope you are happy with your purchase. Have a fantastic day!

Posted 4 years ago

“Easy to order, only took a couple of days to arrive from the time I ordered. Excellent service and quality of equipment. Couldn't be happier. Thank you Gym Direct.”

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Posted 4 years ago

We are so happy to hear that you were happy with your order and delivery times Robyn. Thankyou for taking the time to leave us some feedback and hope you are enjoying your products!

Posted 4 years ago

“Easy to order and quick delivery. Great product, very happy.”

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Posted 4 years ago

Your happiness makes us happy Anthony! We're so happy you had a positive experience with us. Thankyou for taking the time to leave us a review.

Posted 4 years ago

“Shipping is fast and package is well packed. Quality of product is good. I will recommend Gym Direct to my family and friends.”

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Posted 4 years ago

We are so pleased to hear that you had a positive experience with us. Thankyou for choosing Gym Direct, and for being such an awesome customer!

Posted 4 years ago

“Great experience dealing with Gym Direct. Fabulous rower.”

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Posted 4 years ago

We're so happy that you had a positive experience with us Jenny. All we could ever want as a company is for our customers to be satisfied with quality service and product. Thankyou for taking the time to validate this for us! Have a beautiful day!

Posted 4 years ago

“After reading some unfavourable reviews I was a little concerned about placing an order, but Gym Direct had exactly what I wanted and at a good price. My concerns were completely unnecessary, as Gym Direct promptly responded to my order, kept me informed throughout the process, and the item was even delivered a day earlier than I expected. I really couldn't have asked for better and will look to Gym Direct for any future gym/sporting needs. Thanks heaps!”

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Posted 4 years ago

We are so happy to hear that you took a chance on us despite any reviews that were off-putting, and even more happy that you had such a positive experience with us! We really appreciate the fact that you went out of your way to write us such a positive review, and thank you for choosing Gym Direct. Have a beautiful day!

Posted 4 years ago

“Great service from a proper wholesale outlet. Is what it says in the tin - gym gear direct to you.”

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Posted 4 years ago

Reading reviews like this makes our day. All we could ever ask for as a company is for our customers to be happy with our service and quality of stock. Thankyou for your continued support, and for choosing Gym Direct to supply your gym needs! Have a great day!

Posted 4 years ago

“Great service, Fast delivery, Great Products. I Highly recommend Gym Direct”

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Posted 4 years ago

What a lovely review to read! Thankyou for taking the time to leave us such a positive review Gareth, we truly appreciate it. Have a lovely day!

Posted 4 years ago

“Excellent product”

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Posted 4 years ago

Thankyou for taking the time to leave such a positive review! We really appreciate it!

Posted 4 years ago

“Premium qaulity kettlebells at a great price definitely going to buy more, was an issue with delivery but notified them and they got it sorted in no time at all. Repeat customer for sure.”

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Posted 4 years ago

We're so sorry to hear that there was a bit of a hiccup with your order Brogan, but are so glad that we were able to get it sorted out for you. Your loyalty means the world to us!

Posted 4 years ago

“Quick delivery, good communication updates, and quality product. I can highly recommend Gym Direct as their service and pricing was top notch.”

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Posted 4 years ago

What an incredible review Miranda! Thankyou for posting such kind words. We truly appreciate your support and ecstatic that you chose Gym Direct for your equipment. Have a great day!

Posted 4 years ago

“Great and easy way to purchase your gym equipment. Reasonable prices and great quality products, just wish you opened on weekends. Thanks guys.”

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Posted 4 years ago

Hey Emmanuel, thanks for the review! We really appreciate you taking the time out of your day to do so. Have a great one!

Posted 4 years ago

“Fast service, great communication.... Thank you :)”

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Posted 4 years ago

Thank YOU for being such an awesome customer Amanda! Your loyalty and support means the world to us. Have a great day!

Posted 4 years ago

“We're great to deal with.”

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Posted 4 years ago

Thankyou for leaving us a review Kevin, have a great day!

Posted 4 years ago

“Absolutely great service. Minimal wait time on delivery and great prices after comparison with other companies. The only thing you will get frusterated with is having few items out of stock because these guys are so damn popular! Highly recommended”

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Posted 4 years ago

Wow, what a lovely review Matthew! Thankyou for taking the time to leave us such kind words. We are ecstatic that you had a pleasant experience with us and hope you're enjoying the products you purchased. Also, in regards to stock levels - we're definitely working hard to meet demands to limit any disappointments in future! Have a great day!

Posted 4 years ago

Gym Direct is rated 4.4 based on 1,847 reviews