Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, fast delivery! Quality product, very happy with my purchase”

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Posted 4 years ago

Reviews like this make our day! We're so happy you had a positive experience with us Michelle, thankyou for choosing Gym Direct!

Posted 4 years ago

“Easy and quick to order online. Sidney (Alonso) was also great to deal with via email and even moreso in person - friendly and super helpful. My order was delivered very quickly and was well packaged. Highly recommend!!”

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Posted 4 years ago

Wow, what a lovely review Nicole! Thankyou for taking the time to leave us such a positive message. We're very glad that Sidney was able to be of such help to you and that you were happy with our service. If there is every anything you need in future, please do not hesitate to contact us directly. Sidney, or another member of our sales team will be more than happy to help you with your order decisions. Have a great day!

Posted 4 years ago

“Excellent product and the most competitive freight prices. Delivery from NSW to North Qld within a week. Will definitely be ordering again from this business 👍”

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Posted 4 years ago

Thanks for the review Nathan! We're ecstatic we were able to get your order to you so quickly and even more so that you were happy with your products overall. Nothing makes us happier than customer satisfaction! Have a great day!

Posted 4 years ago

“Very good delivery and quick as well”

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Posted 4 years ago

We're so happy to hear you had a great experience with us! Thankyou for taking the time to leave us a review, we really appreciate it!

Posted 4 years ago

“Really good to deal with the only issue has been the delays in getting some stock in store on account of Covid etc and not sure if your notify me when stock back in store option actually works”

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Posted 4 years ago

Thankyou for leaving us a review! We share your frustration in regards to stock levels and appreciate your patience. Indeed, Covid is to blame in terms of late shipments but we've been working swiftly to resolve this as quickly as possible. You will 100% be notified if you selected the 'Notify Me' option! If you have any other questions please do not hesitate to contact us directly to answer any more specific questions you may have. Have a great day!

Posted 4 years ago

“Prompt service and delivery and great product. Thank you”

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Posted 4 years ago

We're so happy to read that you had a pleasant experience with us Jennifer. Thankyou for taking the time to rate and review our service, we truly appreciate hearing back from our customers. Puts a huge smile on our faces!

Posted 4 years ago

“Always great prices and great products. Always my first stop for Gym equipment”

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Posted 4 years ago

Thankyou for your lovely review Steven! We appreciate all of your kind words and are grateful for your thoughtfulness!

Posted 4 years ago

“Fast delivery and the products were exactly as expected, high quality and well priced”

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Posted 4 years ago

We've got huge smiles on our faces reading this! All we want as a company is for our customers to be satisfied, and for our products and services to be the best that they can be. Reviews like this help us correct our ways and achieve this overall - so thankyou for taking the time to write this up. We truly appreciate this, and you!

Posted 4 years ago

“Excellent products, excellent communication, fast delivery. Will be buying again.”

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Posted 4 years ago

Thankyou so much for your kind words Steve. You've left us very kind words in the past and we thank you for your continued support. There is nothing that makes us happier than customer satisfaction!

Posted 4 years ago

“Love the pump weight set. Comfortable grip, looks good and because of the shape it does not roll.”

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Posted 4 years ago

Ivanka, we're so happy that you're happy and enjoying your Pump Set! We hope its adding some colour and intensity to your gym setup and routine!

Posted 4 years ago

“I have placed 2 orders with gym direct. Both times I have received great product information prompt delivery and great products. I would recommend Gym Direct for your gym equipment requirements. I had 1 minor issue with 1 item and it was delt with in a timely manor. So after sales support is good also. Regards Graeme”

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Posted 4 years ago

Graeme we cannot thank you enough for your kind words. Hearing reviews like this validate to us that we are on the right track as a company. Thank you for taking the time to write to us and we truly appreciate your support. If theres anything you ever require in future, please do not hesitate to contact us directly. Have a great day!

Posted 4 years ago

“sSuper fast service and delivery - love the coloured weights - had damaged stock delivered (probably the couriers fault), however they immediately sent out a replacement. Will definitely use them again. Very happy with my order and service.”

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Posted 4 years ago

We're so sorry about your order! We always check our products before shipping but of course can't control what happens during transit. We are however so glad we were able to sort this out for you promptly, as your happiness and satisfaction is all we want! Thankyou for taking the time to leave us a review Claire, we really appreciate it!

Posted 4 years ago

“Very quick service. And very funny instructions.”

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Posted 4 years ago

We're so thankful that you had a good experience with us, and that you took the time to leave us a review! Have a beautiful day!

Posted 4 years ago

“Always great service and prompt delivery.”

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Posted 4 years ago

We're happy that you're happy, Mal! Thankyou for leaving us such a positive review and have a great day!

Posted 4 years ago

“Very impressed with prompt service”

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Posted 4 years ago

Thankyou Peggy for your kind words! We are always happy to hear that our customers had a good experience with Gym Direct. Thankyou for choosing us to handle your gym needs!

Posted 4 years ago

“very fast delivery, very easy to install and build with clear instructions, very versatile half rack with a good price tag. the low pulley attachment is a great addition to the whole thing”

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Posted 4 years ago

We're so pleased to hear that you were happy with your half-rack Nikolas. Thankyou for choosing Gym Direct and for taking the time to leave us such a positive review!

Posted 4 years ago

“Second order of the 2.0 kettlebells, 2 x 20kg KB's are awesome use them most mornings definitely coming back for more”

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Posted 4 years ago

We're happy to hear that you are pleased with your kettlebells Brogan. Thankyou for choosing Gym Direct for your gym equipment and for being such a loyal customer!

Posted 4 years ago

“Product was quality and delivery fast. Loving my home gym thanks to gym direct 😁”

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Posted 4 years ago

Joanne, its reviews like this that really make us smile! We're so happy we've been able to be of service to you in making your home gym everything you wanted it to be! Hope you're smashing some workouts out!

Posted 4 years ago

“Excellent service and prompt dispatch of goods”

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Posted 4 years ago

We're happy to hear we were able to get your order to you promptly. Thankyou for taking the time to leave us such a positive review!

Posted 4 years ago

“Good Products, good follow up and service. thanks for all your effort would highly recommend.”

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Posted 4 years ago

Thankyou for taking the time to leave us such a positive review Jenny, we truly appreciate the kind words! We value our loyal customers and want you to stay happy with our service. Please do not hesitate to contact us directly if you need anything in future!

Posted 4 years ago

Gym Direct is rated 4.4 based on 1,847 reviews