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Gym Direct Reviews

4.4 Rating 1,892 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,892 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read Gym Direct Reviews
Anonymous
Anonymous  // 01/01/2019
“Happy with all purchases.”
Helpful Report
Posted 3 years ago
We are thrilled to hear you've had a great experience with Gym Direct! It brings us so much joy to know that we were able to help you find the products you need and make your purchases enjoyable. We hope everything fits and works perfectly! Thank you for choosing us as your one stop shop for all your fitness needs. - GD
Posted 3 years ago
“Product delivered quickly. Great quality. Happy with the unit so far.”
Helpful Report
Posted 3 years ago
Thank you for your excellent review, we are delighted to hear that you're happy with your unit! We take pride in providing gym equipment of the highest quality and we’re glad that it arrived in a timely manner. We hope you get a lot of use out of it - if there is anything else we can do please don't hesitate to email us or give us a call. We look forward to hearing from you! - GD
Posted 3 years ago
“Good product.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave your review about Gym Direct! We are so pleased that our product has been able to meet your needs. At Gym Direct, we strive to provide quality customer service and products so that you can elevate your physical fitness routine. We look forward to you continuing to use our products and wish you luck in your future endeavors! - GD
Posted 3 years ago
“delivery was quicker than my toastie”
Helpful Report
Posted 3 years ago
Hi Paul, thank you so much for taking the time to leave us a review and rating. We're happy to hear that your delivery was faster than expected - we strive to make sure orders are fulfilled as quickly as possible! Thank you for choosing Gym Direct, we hope you're happy with your purchase and enjoy using it for all your fitness needs. We wish you all the best in your health goals! - GD
Posted 3 years ago
“Really fast shipping. I couldnt believe how fast it showed up at my door. Also a really good price, I looked for a similar half rack ina store and the mark-up was ridiculous. Gym direct beat the price by about $300. Anyway the rack itself was really well put together and I didnt have any trouble putting it together either. Could have done with a bit more step by step instructions that came with it though. The rack is made of sturdy laser cut 4mm steel but its perfect for what Im using it for. All in all I was rreally impressed.”
Helpful Report
Posted 3 years ago
Thank you for your fantastic review, Ben! We are so glad to hear that your ordering process was a smooth one and that the price was unbeatable. We strive to make sure our customers are getting the best value for the product and we take great pride in our low prices! We also appreciate you taking notice of the quality of our steel half racks. It is laser cut 4mm steel so it's built strong and meant to last. We are sorry if there weren't as many step by step instructions included but we're disappointed by hearing this feedback. Please don't hesitate to reach out to us directly with any further questions or concerns you may have - our team would be more than happy to help out! Thanks again for choosing Gym Direct – we look forward to working with you again soon. - GD
Posted 3 years ago
“The customer service we received on our drop in visit was fabulous , in fact so much so my husband went back in with our eldest and bought a few more items to lug home to Tamworth NSW So Thankyou , service and priced well The O'Grady's”
Helpful Report
Posted 3 years ago
Thank you for your review, Michelle! We are delighted you had a positive experience with us during your drop-in visit. Our team strives to provide friendly and knowledgeable customer service, and I'm glad it allowed your family to take home some more items. We appreciate your support and we hope to see you again! - GD
Posted 3 years ago
“Nil issues. Delivery arrived on time”
Helpful Report
Posted 3 years ago
“Placed an order and it was quick to come. Quality was excellent.”
Helpful Report
Posted 3 years ago
Thank you for placing your order with Gym Direct and for taking the time to leave us this wonderful review! We are pleased to hear that you received your order quickly and that you were happy with the quality of our product. We strive to ensure a smooth and efficient shopping experience, so it's great to know that we provided that for you. If there is anything else we can do to make sure future purchases are even smoother, please let us know! Thank you again for your fantastic feedback and support! - GD
Posted 3 years ago
“Great product, fast shipping!”
Gym Direct 5 star review on 16th April 2023
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Posted 3 years ago
“Awesome equipment at great prices would highly recommend your store for sporting equipment. Thanks again.”
Helpful Report
Posted 3 years ago
Grant, thank you so much for your glowing review! We are delighted to hear that you have had a great experience with our store and the products we have to offer. We strive to provide superior customer service and quality sporting equipment at an affordable price point. We hope that you will continue to shop with us in the future. Again, thank you for your feedback and support! - GD
Posted 3 years ago
“Solid products, well made, came quickly, good customer support.”
Helpful Report
Posted 3 years ago
“Great website, quick deliver, competitive price.”
Helpful Report
Posted 3 years ago
Thank you so much for your kind words, Joanne! We are delighted to hear that your online shopping experience was nothing short of excellent. At Gym Direct, we take great pride in offering our customers a convenient and efficient shopping experience every time. We are also glad to know that our pricing is competitive - rest assured that we always strive hard to offer our customers the best value for their money. It truly means a lot that you took the time to share this review with us. Thank you for being part of our community of happy customers! - GD
Posted 3 years ago
“I found my experiance GYM DIRECT very satifying and rewarding. I recieve a great product that was perfect for my use. Would highly recommend GYM DIRECT to anyone..”
Helpful Report
Posted 3 years ago
Thank you for your glowing review of Gym Direct, Andrew! We are delighted to hear that the product was exactly what you were looking for and that you had such a great experience. It's wonderful to know that we are able to provide excellent products and services for our customers. We appreciate the recommendation and hope you come back again soon! Thanks for helping us spread the word about Gym Direct. - GD
Posted 3 years ago
“Brilliant company providing brilliant gym equipment.”
Helpful Report
Posted 3 years ago
Thank you for your kind review and for choosing Gym Direct! We are so pleased to know that you had such a great experience with our company, and that our gym equipment was able to meet your needs. It's our goal to provide the best service to all of our customers and hearing this helps us understand we are on the right track. We are grateful for your support as it helps motivate us every day as we strive to be the best gym equipment provider. Should there be any other way we can support you, don't hesitate to reach out. Thanks again! - GD
Posted 3 years ago
“Well priced, good website and communication of sale and delivery progress”
Helpful Report
Posted 3 years ago
Thank you for your review, Adrian! We are thrilled to know that the price of our products left a positive impression on you. We also appreciate your feedback about the efficiency of our website and the communication with regards to sale and delivery progress. At Gym Direct, delivering an enjoyable customer experience is paramount, which has been our goal since day one. Your evaluation reinforces that we are meeting these expectations set by our customers, and we will strive to continue providing quality services in this regard. Once again, thank you for your kind words — we hope to see you soon! - GD
Posted 3 years ago
“Good product. Competitive prices and very prompt postage.”
Helpful Report
Posted 3 years ago
Thank you for your review and for choosing Gym Direct! We are delighted to hear that we were able to meet your needs with both our product offerings and our competitive prices. It's especially satisfying to know that the promptness of our delivery was also something you had a positive experience with. We rely on feedback from customers like yourself in order to provide continuous improvements and ensure we are delivering exemplary service moving forward, so thank you again! Our team looks forward to helping you with your future gym-related needs. - GD
Posted 3 years ago
“The service was fantastic we will certainly be back regard’s James”
Helpful Report
Posted 3 years ago
Thank you for taking the time to review Gym Direct, James. We are so pleased to hear you enjoyed your experience and that our team was able to meet your expectations. Our goal is to make sure everyone has an opportunity to work on their fitness in a positive environment. We value feedback from customers and appreciate you sharing how our team made an impact. We will be sure to pass this information along so it can be shared with the whole team! If there's anything else we can do for you, please don't hesitate to contact us at anytime. Thank you again for your kind words and support! - GD
Posted 3 years ago
“Amazing, quick, and well priced”
Helpful Report
Posted 3 years ago
Thank you for the kind words, Bowen! It's wonderful to hear that you had such a great experience with Gym Direct. We appreciate your positive review and are proud to be able to provide our customers with quick and well-priced services. We strive to put customer satisfaction first and it's wonderful when customers like you recognize that in us. Thank you again for your feedback and we hope you will come back soon! - GD
Posted 3 years ago
“Item was exactly as described well made and super fast shipping good communication and excellent customer service”
Helpful Report
Posted 3 years ago
Thank you for the great review, Donna! We are glad that you enjoyed your shopping experience with us and appreciate your kind words about the quality of our product and the level of customer service we provided. Our team greatly appreciates the positive feedback and we are thrilled that your item was exactly as described and arrived quickly. We hope to have you as a customer again soon. Thanks again for choosing Gym Direct! - GD
Posted 3 years ago
“Easy fast transaction and delivery and very happy with product”
Helpful Report
Posted 3 years ago
Hi Lisa, thank you for your feedback regarding Gym Direct! It's great to hear that you had an easy, fast transaction and are happy with the product. We strive to provide an efficient service for every customer. We sincerely appreciate your kind words and look forward to doing business with you again soon. - GD
Posted 3 years ago
Gym Direct is rated 4.4 based on 1,892 reviews