Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,860 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent equipment, even better customer service.”

Helpful Report

Posted 3 years ago

Thank you for giving Gym Direct a five-star rating, Scott! We strive to make sure our customers receive the highest quality equipment, as well as excellent customer service. We are delighted that your experience was top-notch. Our team is dedicated to helping our customers get the most out of their equipment and we love hearing positive feedback from our customers like yourself. Thank you again for taking the time to leave us your review and please do not hesitate to reach out to us if you have any further questions or concerns. - GD

Posted 3 years ago

“Could not fault the purchase or delivery process as very smooth and efficient. The items weights were amazing quality and the price was well below my expectations. A great company to deal with.”

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Posted 3 years ago

Thank you, Ron! We're delighted to hear that your purchase and delivery process with Gym Direct was smooth and efficient. It is always our goal to provide our customers with the best possible experience when shopping for quality exercise equipment. We're thrilled you found a great value in the quality of weights you purchased from us. We would love the opportunity to serve you again in the future and thank you for choosing Gym Direct! - GD

Posted 3 years ago

“Excellent people to do business with and equipment looks great”

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Posted 3 years ago

Thank you for your kind words, Jeff. We appreciate your loyalty to Gym Direct and are delighted to hear that our equipment has met your expectations! As a company, it is our mission to provide excellent customer service through top-notch products and services at an affordable price. Our team works hard to ensure that each interaction with our customers is enjoyable, so we're glad you have had such an experience with us. Thank you for being part of the Gym Direct family! - GD

Posted 3 years ago

“Gym Direct saved me during Covid. I ordered all of my.gym equiptment through them and it was quick and efficient. I have continued to buy Muscle Motion weight plates and am about to purchase some Farmers Walk and Sled equipment. Great price, great Quality and speed of delivery. Thanks guys.”

Gym Direct 5 star review on 5th March 2023

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Posted 3 years ago

Thank you for your kind words, Lyn! We appreciate you being a loyal customer and are so pleased to hear that we were able to help support your fitness needs during this difficult period. We take great pride in providing quality fitness equipment at competitive prices, and it's such a pleasure to know that you're enjoying our products. We value you as a customer and hope that the Farmers Walk and Sled equipment also delivers an excellent experience. Please don't hesitate to reach out if there is anything else we can help with. Thank you again for taking the time to leave us this review - we value your thoughts and suggestions! - GD

Posted 3 years ago

“Super fast delivery, great products and decent prices.”

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Posted 3 years ago

Thank you for your kind words, Gaby! We're thrilled to hear that the delivery from Gym Direct was speedy and that the products met your expectations. That is excellent feedback and we are grateful for your support. Customer satisfaction is our top priority and we are so glad that you've experienced it in your interaction with us. Please do not hesitate to reach out if we can do anything else for you - we'd love to hear more of what you think! - GD

Posted 3 years ago

“Great service and I love my slam balls”

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Posted 3 years ago

Thank you for your review and for choosing Gym Direct, Julie! We're so glad you love your slam balls and appreciate you taking the time to let us know how satisfied you are with our service. We strive to bring nothing but the best quality of products and services and are delighted to hear that we were successful in doing this for you. Our team works hard to make sure every customer is taken care of and we thank you again for taking the time to share your gym success story with us! - GD

Posted 3 years ago

“Supply always available. Fast service and delivery. Great communication and easy site to navigate.”

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Posted 3 years ago

Catherine, thank you for your glowing review of Gym Direct! We are so glad to hear that you had a great experience with us. It is our goal to provide reliable and fast service, as well as an easy direct website for our customers. We appreciate your feedback and will continue to strive to serve you to the best of our ability. Thanks again and we look forward to continuing to be your go-to supplier for all your needs! - GD

Posted 3 years ago

“Gym direct is one of the best in the business”

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Posted 3 years ago

Thank you for your kind words about Gym Direct, we are so glad you think highly of us! We strive to provide our customers with the highest quality service and appreciate that you took the time to share your experience. Our team is proud to be part of this business and it's encouraging to know our hard work and dedication is being recognized by valued customers. Thank you for being a loyal customer, we look forward to seeing you again soon! - GD

Posted 3 years ago

“Great price and quick delivery”

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Posted 3 years ago

Thank you Jacob for providing such a positive review. We are glad that you were able to take advantage of our great prices and were happy with the speedy delivery. We strive to offer the best prices, deals, and service around - helping all customers reach their fitness goals right away! Thank you again for being a customer of Gym Direct and we look forward to assisting with your needs in the future. - GD

Posted 3 years ago

“Just bought a Muscle Motion power rack package and multistation. I'm very happy with the quality, it's quite sturdy for a home gym and for the price. Good communication from Gym Direct, always replied to messages in a timely manner.”

Gym Direct 5 star review on 22nd February 2023

Helpful Report

Posted 3 years ago

Thank you for your glowing review, Remi! We are delighted to hear that you are well pleased with the quality of Musle Motion Power Rack Package and Multistation from Gym Direct. We take pride in offering good quality products at competitive prices to our customers. We sincerely appreciate your kind words about our communication as it is important to us to be able to respond in a timely manner. Your feedback means a lot and we look forward to being of service to you again soon! - GD

Posted 3 years ago

“Reasonably priced, good quality, quick and easy ordering process, was able to pickup within an hour of ordering”

Gym Direct 5 star review on 20th February 2023

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Posted 3 years ago

Thank you for choosing Gym Direct, Stephen! I'm glad to hear that you found our prices reasonable and our quality good. Our goal is to make ordering as quick and easy as possible, so I'm happy to hear that we were able to meet your expectations in this area. We hope to continue exceeding your expectations in the future! - GD

Posted 3 years ago

“Excellent as always”

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Posted 3 years ago

Thank you for choosing Gym Direct, Stuart. We're glad to hear that you're happy with your experience and that our products are meeting your needs. If there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you for your business! - GD

Posted 3 years ago

“Excellent weight plates.”

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Posted 3 years ago

Thank you for your review, and for choosing Gym Direct plates! We're glad to hear you're happy with them. If you ever have any questions or problems with them, please don't hesitate to get in touch. We'll be happy to help. - GD

Posted 3 years ago

“Good product , fast delivery . Very satisfied”

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Posted 3 years ago

Thank you for your kind words, Andrew! We're so happy to hear that you're satisfied with both our product and our delivery. We hope to continue exceeding your expectations in the future. Thanks for choosing Gym Direct! - GD

Posted 3 years ago

“I am really happy with product and the speed it got here 1 happy customer thanks to the team at GD”

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Posted 3 years ago

“Good prices with regular sales & convenient location.”

Gym Direct 5 star review on 6th February 2023

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Posted 3 years ago

Thank you for choosing Gym Direct Anthony and for leaving such a positive review. Our team works hard to ensure that we provide our members with the best possible experience and pricing, so it is great to hear that we are succeeding in this. We are happy to hear that you have found our location convenient and that you take advantage of our regular sales. These deals allow our members to get the most value from their membership and help them achieve their fitness goals. Thank you again for your support, and we hope to see you at the gym soon! - GD

Posted 3 years ago

“Fast delivery of quality product. It's all good.👍”

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Posted 3 years ago

Thank you for your positive review of Gym Direct, Michael! We're glad to hear that you're happy with both the quality and speed of our products. We appreciate your business and look forward to serving you in the future. - GD

Posted 3 years ago

“Very reasonable pricing and quick delivery”

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Posted 3 years ago

Thank you for choosing Gym Direct and leaving this great review! We're glad to hear that you're happy with our products and pricing. We strive to offer the best possible prices and quick delivery times to our customers. Thank you for your business, and we hope to continue serving you in the future. - GD

Posted 3 years ago

“Good product and fast delivery. Easy to deal with.”

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Posted 3 years ago

Thank you for choosing Gym Direct, Richard! I'm glad to hear that you're happy with our product and delivery. We try our best to make the process as easy as possible for our customers. Thank you again for your business and we hope to continue serving you in the future. - GD

Posted 3 years ago

“Awe Service. Great Products at Great Prices.”

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Posted 3 years ago

Thank you for choosing Gym Direct, Robyn! We're so happy to hear that you're enjoying our products and services. Our team works hard to bring you the best fitness equipment at the best prices, and we're glad to know that we're meeting your needs. Thank you for your kind words and for being a part of our community. We hope to continue serving you well into the future. - GD

Posted 3 years ago

Gym Direct is rated 4.4 based on 1,860 reviews