Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Halfords Reviews

2.6 Rating 1,294 Reviews

38 %

of reviewers recommend Halfords

Company Reviews

2.6

Based on 1,294 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Halfords Reviews

About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

Visit Website

Email:

customer.services@halfords.co.uk

Write Your review

Tell us how Halfords made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Halfords 1 star review on 9th October 2023

Halfords 5 star review on 13th June 2023

Halfords 1 star review on 2nd January 2023

Halfords 1 star review on 31st October 2022

Halfords 1 star review on 31st October 2022

Halfords 1 star review on 26th October 2022

Halfords 1 star review on 22nd May 2022

35

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supplied and fitted a Dashcam, fitting behind time but a good job and a good excuse.”

Posted 6 years ago

“Had brilliant customer service meet all my needs and they gave me everything I needed quickly as possible”

Posted 6 years ago

“Helped test a potentially faulty battery and managed to confirm that there was no issue. Help me pick the right product for me car and were helpful.”

Posted 6 years ago

“Good discount on some items for trade”

Posted 6 years ago

“Friendly knowable staff”

Posted 6 years ago

“Always friendly custumers service.”

Posted 6 years ago

“Good shops with a wide range of items for most DIY jobs on cars and motorbikes. Only negative is that I always feel that the store is understaffed as sometimes you cannot find a single employee.”

Posted 6 years ago

“Website was easy to navigate and very well categorised with a great selection at reasonable prices”

Posted 6 years ago

“Brought a new ratchet from Halfords staff were very helpful in my choice”

Posted 6 years ago

“Supplied tools, paints, manuals, bike parts I needed quickly. Staff have always been helpful and polite.”

Posted 6 years ago

“Weston-super-Mare cycle department did an excellent job with very friendly staff”

Posted 6 years ago

“Provided good service and information on products to enable a positive purchase. Ty”

Posted 6 years ago

“Fast checkout, friendly staff member on the till”

Posted 6 years ago

“part in stock, reasonable price, just had to collect it”

Posted 6 years ago

“Easy access for reserved items.”

Posted 6 years ago

“Interested shop assistant in helping with choice of goods”

Posted 6 years ago

“knowledgable staff helped find some spares and polishes for my vehicle. Very helpful, if not a tad more expensive”

Posted 6 years ago

“The customer service agent was very attentive and offered lots of other products at the till area.”

Posted 6 years ago

“Easy to shop in store, some good products and easily found”

Posted 6 years ago

“I bought a charger from the store instead of a car battery. The man (Noel) by name from high wycombe store attended to me with utmost professionalism and pleasantly too.”

Posted 6 years ago

«
1
2
3
4
5
»

Halfords is rated 2.6 based on 1,294 reviews