Hampergifts.co.uk Ltd Reviews

Name: Hampergifts.co.uk Ltd
Address: Hampergifts.co.uk Ltd, Unit 3 Spring Valley Business Centre, St Albans, Hertfordshire
Rating: 4.79

4.8 Rating 3,515 Reviews

98 %

of reviewers recommend Hampergifts.co.uk Ltd

4.8

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Hampergifts.co.uk Ltd:

Beautiful hampers and gift baskets

Visit Website

Phone:

1727 895 900

Email:

sales@hampergifts.co.uk

Location:

Hampergifts.co.uk Ltd,
Unit 3 Spring Valley Business Centre,
St Albans
Hertfordshire
AL3 6PD

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Hampergifts.co.uk Ltd 5 star review on 4th January 2025

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“company very easy to deal with and prompt delivery.”

Helpful Report

Posted 6 years ago

“The ordering process was simple. The order arrived promptly and although the recipients hasn’t eaten any of the products yet. It’s presented very well”

Helpful Report

Posted 6 years ago

Dear Karen Thank you for your feedback! Hampergifts Team

Posted 6 years ago

“Every tower hamper I have ordered has been beautiful. The recipients have always been delighted at how the looked and the contents. I will not order hampers from anywhere else now.”

Helpful Report

Posted 6 years ago

“scheduled delivery failed because DPD driver did not realise he had to deliver package to guest (reception) at hotel. correct address was given. he was at closed service door with no one to receive package. despite speaking to DPD they did not rectify delivery. DPD claimed there was no recipient name on package, when I asked Hampergifts about it, they say the name was on the package, so i can only assume someone is lying. redelivery only happened on Monday but to what seems again only the service entrance instead of hotel reception as package was not handed to reception from service delivery entrance until Tuesday mid morning after guest had already checked out of the hotel. this was a 100% fail from all participating parties!”

Helpful Report

Posted 6 years ago

Hi Claudia Thank you for your feedback and accompanying email We are so sorry to hear your parcel did not reach your intended recipient at the first attempt. Someone from our customer care team will be in touch to see how we can fix this for you in the best possible way. Hampergifts Team.

Posted 6 years ago

“My customer was very happy and so am I, will buy again.”

Helpful Report

Posted 6 years ago

“great service and delivery follow up!”

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Posted 6 years ago

“Professional service. Trustworthy. Easy to order, even from Canada. Our family member loved it and sent us a photo. She was pleased and so were we. We've now used them about 3 times and will be our go to! Definitely recommend.”

Helpful Report

Posted 6 years ago

Dear Janet Thank you for your feedback. Its lovely to hear from one of our Canadian customers! We look forward to seeing you soon ! Hampergifts Team

Posted 6 years ago

“Excellent customer service and product”

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Posted 6 years ago

“Hamper arrived on the date ordered. Friends loved it.. High quality”

Helpful Report

Posted 6 years ago

“Incredibly disappointed. I ordered a hamper for my fiancé's birthday with 5 days in advance. The hamper did not arrive today which was the birthday date. What is the point in ordering a birthday hamper if they will not recieve it on their birthday? I am sadly away from the country and trusted this company on delivering a gift for me and they let me down. Would not recommend to anyone as they are unreliable to deliver on time.”

Helpful Report

Posted 6 years ago

Dear Ana We are very sorry to hear of this delay. We have tracked your parcel and it is still being held at the DPD depot - which is unusual and could indicate a problem with either the parcel or the delivery address. We will contact the depot as soon as they open at 9am in order to get to the bottom what has gone wrong with this delivery. Someone from our Customer Service team will be in touch by email shortly to update you. Please be assured we will do all we can to resolve this to your satisfaction. Kind regards Hampergifts Team

Posted 6 years ago

“The hamper was recieved a day after the delivery date, not great when it's been ordered to arrive on a birthday. Hamper was lovely once received.”

Helpful Report

Posted 6 years ago

Dear Claire, We are so sorry to hear about the delay with your delivery. We have checked and there was indeed a one day delay, where your parcel appears to have been stuck at the DPD Hub for some reason. We will follow up and investigate with DPD immediately as to why this happened. We did dispatch in plenty of time so it is of course very frustrating when the carrier lets us down for whatever reason. We'd love another opportunity to get this right. So if you would like to give us another chance in the future, please email sales@hampergifts.co.uk beforehand and we would be delighted to offer you a discount on your next order. We are delighted to hear you were pleased with the hamper itself. Once again thank you very much for giving us your feedback. Hampergifts Customer Care

Posted 6 years ago

“The chocolates and roses arrived on time, looked spectacular and delivery communication was on the button.”

Helpful Report

Posted 6 years ago

Thank you for your feedback! Hampergifts Team

Posted 6 years ago

“I ordered the Hamper whilst here in Australia, i made an error with the delivery details and they persevered, even attempting to deliver the Hamper on three separate occasions, each time staying in touch and asking for more info. Much appreciated, highly recommended!”

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Posted 6 years ago

“This is the second time I've ordered from this company and I'm as happy as I was the first time. The order was exactly as advertised, the very stylish basket was filled with quality products and it was delivered on time. I truly couldn't be happier.”

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Posted 6 years ago

“Quick service, nice selection and no issues with delivery.”

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Posted 6 years ago

“Arrived on the date I asked for, was a gift so have not seen the quality but no complaints from the person sent too.”

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Posted 6 years ago

“What a beautiful Hampers, very well presented and good value. Delivered professionally on time. Thank you, I will happily use you again!”

Helpful Report

Posted 6 years ago

“I've used Hampergifts a couple of times to deliver presents in the UK from NZ. They were very well received...thank-you!”

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Posted 6 years ago

“Have sent a few of these baskets as gifts and recipients are always delighted with the contents and presentation. They have always been delivered on the designated date and I have been notified that delivery has been made.”

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Posted 6 years ago

“Fantastic. Easy to deal with and great communication.”

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Posted 6 years ago

Hampergifts.co.uk Ltd is rated 4.8 based on 3,515 reviews