“The pack team and the move team where excellent !! Abbie was totally amazing and efficient. Everything was labeled and packed beautifully. We will recommend U nited/Mayflower to all fof our friends and family.”
“Awesome service. The move took a little longer than expected but honestly, the crew was so thoughtful and thorough I forgot all about the time. Best move experience I've ever had.”
“Handled is the worst company I’ve ever worked with. All my stuff broken, five boxes missing, 1000s of $ of missing items, 1000s of $ of damage. They refuse to find my missing boxes and blame me for their failures. I’m pretty sure the movers either stole or threw away anything worth anything. ONe box was filled with stale tortilla chips. All the boxes they used were broken and opened when they came to my home and this wasn’t because of fedex, it’s Bc they used cheap tape, didn’t use enough tape, and used weak boxes. Delivery was nearly two weeks late. Remember that this is another tragedy and pain added to my life during a PANDEMIC. Never use this company. If u think I am an exceptionally bad review or an anecdote, think again. They were contracted by duke university to work with I’m sure it is 100s of students and we all HATE handled.”
“We started off without enough packers. But I was so impressed with how quickly , Gracie managed it. Within a short time we had more packers, another truck and cheery fellows to pack and move us. Gracie and Corrigan remained flexible and problem solving as issues came up and were resolved through out our Move Day. Would recommend Handled unreservedly with one small caveat: repair the photo capacity on your app. Otherwise, no complaints just gratitude for your help.”
“The crew from Johnson Moving and Storage were excellent!! Very conscientious and helpful. The booking process through Handled was efficient and very easy to use. Will definitely use this app again should we need it!”
“They arrived on time and were very quick and careful. We had some big electronics and they made sure they were transported safely. Also, wee were going to dispose of some old furniture when we got to the new house and they packed it in the shed for us. By 10 AM we had all of our stuff in the new place.”
“I'm a happy customer! Jose & his helper were both polite, careful, & quick. They were mindful to wear their masks & maintained social distancing the entire time. They went above & beyond to make our move go smoothly & stress free. I've used a lot of movers before, but none of them were as good or reasonably priced as Handled. Thank you!”
“This company should be avoided at all costs. They moved Duke student dorms out, and many of my items were NOT returned to me and went suspiciously missing - most notably, jewelry. Other items were damaged (microwave, lamp). In another Duke student's case, over $1000 of cash went missing from their wallet (their wallet was returned empty). Furthermore, their customer service has been unhelpful for almost 1 month, either being unresponsive to emails or redirecting me without admitting their wrongdoing. I would rate them 0 stars if I could.”
“Items were missing from my shipment and I also got a ton of items that I didn’t ask for and didn’t want. Customer service didn’t do anything to help and wouldn’t answer my questions with real answers. It took way too long to get email responses, had to wait 2 weeks to get 1 response. Overall horrible experience.”
“The interface was easy to use, the price was fair, the communication went really well, the ease of uploading inventory and informing about what items need to be moved was simple. The movers were on time, handled everything very well and were efficient. It all went really smoothly which is the most I could ask for during a move.”
