“Literally the WORST company I have EVER EXPERIENCED!!! LOST my items, packed trash (still charged me for it) damaged items, and to top it off, the worst customer service you can imagine. They have given me the run-around for over 6 months and still refuse to refund me. Do yourself a favor and save your items, stress and money and NEVER book with Handled or anything affiliated with this joke of a company.”
“Working with Handled was great! They were very responsive and communicative throughout the whole move. The inventory tool on the app facilitated the packing and move since my movers had a sense of the amount of furniture and other things that needed to move, and the app was very easy to use. The price was reasonable, and the moving staff were very diligent and professional. Would definitely hire them again!”
“Terrible job. Missing items, broken items, bad customer service response.
Dorm move due to Covid-19. The items were returned back to the dorm, but furniture was broken, almost all dishes were broken and none of the personal care items were packed. Due to Covid restrictions it took a while to get back on campus. By that time handled claimed that we missed our window to complain. Cannot recommend this company for any move.”
“Handled moved all of my personal belongings out of my dorm room when my university closed due to COVID (closed over spring break; I only had a carry-on suitcase with me). Now am missing several items. Did not deliver to my off-campus residence when they said they would, and when I called repeatedly ~2 weeks later than the "guaranteed" delivery time frame, would not give me an estimate of when my things would arrive. My father all but threatened to sue the company after they refused to allow me to view my contract--at this point, they pulled my stuff from the storage warehouse. I had to rent a UHaul to drive over 30 minutes away from my university to pick up my belongings. Would not recommend!”
“Handled is the best company to pick for your move. They are professional, courteous, stay in constant contact with you before and during the move. They did an excellent job making our move highly recommend.”
“Our moving crew were professional, friendly, efficient, and very helpful. The entire experience from booking to moving everything in was a complete pleasure. I would highly recommend using this company.”
“So worth the money spent! Experience was super convenient and super fast! They were on time and were incredibly helpful! All the guys were super gentle with our furniture and took very good care of us! I hate moving! But if I ever have to do it, I’ll be using Handled!”
“The move was done on time and very professional. They took the time to be careful of the new paint and carpet but also did it quickly. I would use them again without hesitation.”
“I was nervous because Handled made the process so easy. I worried a little that all would go wrong on the ‘big day’.
Instead I could not have asked for things to go better. Mover arrived on time took care to wrap and unwrap my belongings laid down paid to protect floors in my new and my old place. I also appreciated that they took the time to catalog the items to be moved.
Everyone I dealt with at Handled was polite, professional and and made the experience as stress free as possible.
Thank you”
“I am very pleased with how I Handled handled all of the packing and storing and returning all of my daughters items into her college dorm. They were responsive to emails, and did a great job! I thought that we would have to wash all of her clothes but everything was stored properly.”
“Hi,
I just wanted to write about a great customer service experience I had. I didn't catch the name of the representative I was talking to, but my call was on 8/31 at 12:06 PM MST.
She was very helpful, and I was able to get all my questions answered. I thought she did her job really well, and I wanted to say thank you.”
