“I have been buying tools from Harbor Freight for years now. I don't have any complaints with the tools or customer service. I would recommend them to anyone.”
“Harbor Freight Tools have come a long way. I have been impressed with the quality as of late. For instance I just purchased the Grant's 5pc Power Drill Brush Detailng Kit for only $7.99. I already own multiple 3 pc Drill Brush Power Scrubber sets that go for $18.95. & a comperable Drill Brush 5pc set is $27.99. Bottom line... I can't tell the difference in the quality of the Grants and the Power Brush sets.”
“I purchase ALL my tools from Harbor Freight and their products are of excellent quality and very affordable since there incentives, (points, rewards, sales) eases "pressure in the pocket". I introduced Harbor Freight to my friends and family thus a happy, satisfied consumers. Thank you for your time reviewing this opinion.”
“Returned an air compressor thinking it did not work. The staff at the Kalamazoo location was very helpful and exchange was made. My apologies. All I needed to do was heat my garage! Thank you for understanding.”
“I had to take back an item that did not work and because I did not wanna upgrade they charge a 25% restocking fee After I purchased this item less than 24 hours prior .. I will never ever walk foot on their property again”
“The location in Rockford, Illinois on E. 8th St. specifically manager JR have poor customer service skills. Very unprofessional and unethical. Will definitely not be going back to the store and do not recommend.”
“Bought a predator 5000 inverter generator for 1100 dollars n hf doesn't carry the replacement battery and worse, doesn't even know where I can get one. Can't find a battery in the dimensions required to fit inside the generator anywhere.of”
“Harbor freight sends me text messages and emails about damn near every day but whenever you go to their store, you can never tell what’s on sale. Everybody has a different coupon and you can never find the coupon for the item you need to buy. I think they should just either have a good price or not. I’m done with Harbor freight”
“I had a Portland blower/vacuum/ mulcher that I had used for about 4 years when the low speed on the switch went out and the vacuum bag got a hole because the material deteriorated so I went to the Queen Creek, Az store and bought another one, mod# 62337, it has been redesigned and while it is still a decent blower it is a terrible Vacuum/Mulcher ( blows air out of the vacuum nozzle), and barely picks up leaves! I feel it was a waste of money!”
“For several years I have purchased products from Harbor Freight. I'm even an "Inside Track" member. Some products are good, some not so good; However, this is not what this review is about. I'm done with them for 1 simple reason.
When Florida and North Carolina residents were and still are hurting from hurricane Helene, we heard nothing from Harbor Freight. Which is fine, they have a right not to support recovery efforts.
However, as soon as the wild fires threatened Los Angeles, Harbor Freight sent out an email saying they were donating "Millions" of dollars to help the people of California.
They also have the right to do this.
But I, and you have the right NOT to support a business that is so obviously bias in their views.”
