“Everything was great apart from the vinyl layer changing the time he came which disrupted my day. However this was unavoidable and he did telephone to let me know time change.”
“I was unaware of the change of ownership, of the Franchise. This initially made communication frustrating, as I had dealt with this Franchise twice before, and they seemed confused when we began contact, for the third job. However, from the point of "ownership clarity" onwards, the entire team were attentive and did a great job. Although Covid Lockdown delayed the work, they completed the job immediately when able to do so.”
“Dealt with Suzy, she was very helpful and knowledgeable. Pricing was good too. Had a little issue with the installation which was promptly fixed.
Will certainly recommend to others and will use their service again with no hesitation....thank U!”
“Loved the pattern, vinyl was lovely to deal with, however, the more I look at it the more it grates me, the fact that the vinyl could have been laid a few inches further so the edge of the next square isnt visible. Pity the rep didnt mention how high maintenance this vinyl is.”
“Limited samples in the colour we wanted, and hard to gauge what it would look like from small samples,limited in that we have a heavy chopping block unit in kitchen.Appreciate rep came back several times as we couldnt make up our mind. Hopefully join will hurry up on carpet and blend in. Would have appreciated advice on how dents would stay on carpet from chairs etc. if moved/ and how high maintenance the vinyl in bathroom, loo and laundry was.”
