Harrisons Carpet & Flooring Reviews

4.69 Rating 3,592 Reviews
93 %
of reviewers recommend Harrisons Carpet & Flooring
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.76 out of 5
Read Harrisons Carpet & Flooring Reviews
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0800421001

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Good Value for money Prompt efficient service
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Posted 1 week ago
Installation was excellent
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Posted 3 weeks ago
Top rating for carpet installation. This was our second installation for carpet. Less rating for vinyl installation.
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Posted 1 month ago
For a large organisation, the franchise-holder has to be good as a representative. Russell and Shirley Gowans are good, focussed on the job requirements and preferences, while attending to details so that no misunderstandings occurred as to who will do what. Their sub-contractors were also efficient, but seemed pressed for time. They tolerated what they had to with the clients (us) being in the house at the same time, shifting stuff - which may well have been annoying, but necessary in our small house. The other BIG aspect was that all this was done betwixt and between Covid lockdowns, which caused more than one "rescheduling" and happily this worked out to the advantage of both parties. In all, the prevailing attitude was one of goodwill and firm resolve to get the job done, overcoming any and all obstacles. We're happy with it!
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Posted 1 month ago
Very reliable and great product.
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Posted 1 month ago
Great service and the installators of the laminate flooring & carpet were efficient, helpful and friendly. Thanks you guys
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Posted 1 month ago
Very happy thank you. Would use again. The carpet we purchased looks great
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Posted 2 months ago
great service and loved the finished product
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Posted 2 months ago
Love the carpet, colour and texture. Installation quick, representative helpful and knowledgeable.
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Posted 2 months ago
Installer needs customer service training.
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Posted 2 months ago
we found Harrisons excellent to deal with. Service was excellent and prices competitive.
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Posted 2 months ago
Great service.
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Posted 3 months ago
Thanks for doing a great job, earlier than initially scheduled so finished ahead of time for us.
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Posted 3 months ago
Kaye was very friendly & gave great advice & solutions
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Posted 4 months ago
After a short hiccup, all’s well which ended well
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Posted 4 months ago
Good service and carpet fitting.
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Posted 4 months ago
Great product and install service but Christchurchs customer service needs alot of work
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Posted 4 months ago
Follow up time is 5 weeks needs to be sooner.
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Posted 4 months ago
Bring Green is fabulous at giving you good options
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Posted 4 months ago
Both the carpet layer and the vinyl layers were very professional and did good jobs. However the vinyl developed a ridge across the doorway which doesn't look good. I spoke with Rob about it and sent a photo. The layer was supposed to contact me about it but I never heard
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Posted 4 months ago
Harrisons Carpet & Flooring is rated 4.69 based on 3,592 reviews