Harrisons Solar Reviews

Name: Harrisons Solar
Address: 418, Lake Road, Auckland
Rating: 4.46

4.5 Rating 974 Reviews

86 %

of reviewers recommend Harrisons Solar

Company Reviews

Metrics

Info

4.5

Based on 974 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5

Visit Website

Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Harrisons Solar 5 star review on 17th April 2024

Brianand Carol Shearer

Harrisons Solar 5 star review on 7th April 2024

Richardand Stephanie McCaskill

Harrisons Solar 5 star review on 24th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, friendly with good communication. Very happy with the performance of our solar system”

Helpful Report

Posted 5 months ago

“Annee and David were both very professional and personable. They were able to assist us when there were financing complications and nothing was too much trouble.”

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Posted 5 months ago

“Service was excellent the extra panels, batteries (2) and Zappi charger are all working well.”

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Posted 5 months ago

“we delt with david & anney from taupo, they were easy to deal with kept to the timetable for installation gave us great advice and kept to the quoted price, i highly recomend them, and would do buissness again”

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Posted 5 months ago

“Excellent service and quality of goods. The people we dealt with were very friendly and helpful and easily available when we had any issues.”

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Posted 5 months ago

“Very good and reliable.”

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Posted 5 months ago

“I have had the pleasure of using Harrisons for two solar installations on my first house in Karori, and when I sold that home to live in Upper Hutt, I chose them again as my installers. On both occasions, the installations were professionally done and were of little inconvenience to me. For any solar installation, I would highly recommend Harrisons.”

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Posted 5 months ago

“Had issues with the power board and battery and it was a process of elimination, as both were changed out. Just had a charger installed in the garage and trips the switch every time we charge the car so the installer coming back to correct it next week. For expensive, top of the range products a bit dissapointing.”

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Posted 5 months ago

“Sarel and the team at Harrisons Whangarei were fantastic to deal with. From specifying the system to installation, the process was easy. They know and understand their products capabilities and have years of experience in solar installations, which gave us confidence and peace of mind knowing that we were getting the best bang for our buck. If you are contemplating installing solar on your place, give Harrisons Whangarei a call.”

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Posted 5 months ago

“Thank you Adrian and Wendy Stuart, for helping us, when we needed help with our Solar System.”

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Posted 5 months ago

“Installing your solar panels was the best decision we ever made! We virtually have no electricity bills.”

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Posted 5 months ago

“Easy to deal with and quick to resolve any issues.”

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Posted 5 months ago

“A very easy, stress free install of the solar system to our home.”

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Posted 5 months ago

“Great service & customer care. From the point of sale to install the team were fantastic and made the process smooth, assuring us that we were making the right decisions for our situation throughout.”

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Posted 5 months ago

“I reached out to Harrisons for a quote, on the advice of a friend who used them to install a solar PV array, but they refused to meet with us, on our schedule. We are busy people with limited time and I offered them a 2 week window but they just couldn't seem to hit it. My view is that if you can't meet my schedule, them my business must not be good enough for you. I assure you, my money is good and another contractor can attest to that emphatically. Too bad you couldn't meet with us. We never made it past your receptionist.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback. I am very sorry that we were not able to meet your expectations. We have had some very busy, popular campaigns this year and the business owners have been extremely busy. I can see that we offered you several options for appointments but you were unavailable for those and had some tight timeframes that you were working within. Again our apologies that we were unable to meet your expectations. Kind regards, Customer Care

Posted 6 months ago

“solar panels have been installed, but poor communication, long delays and no follow-up. Still waiting for power hookup 2 months after installation. Would not recommend.”

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Posted 6 months ago

Hi Ian and Wendy, Thank you for bringing this to my attention. I will contact the Business Owner immediately and investigate what is happening. Kind regards, Customer Care

Posted 6 months ago

“very helpful, professional, great communication.”

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Posted 6 months ago

“Great product and very impressed with responsiveness and installation. Highly recommended.”

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Posted 6 months ago

“Thanks Harrison’s Hawkes Bay for another great team effort in installing our Tesla Battery. This completes our solar setup after installing solar panels with them 4 years ago. The great experience has continued even through a change in franchise owners. Our installer Phil also did our panels. The team are very prompt, personable, knowledgeable and communication is excellent. We are very impressed with the battery performance to date, with it’s self learning algorithms making the most of storing energy and exporting where necessary to make it as efficient as possible to save you money. Combined with the Contact energy Good Nights free power plan from 9pm to 12am to top up your battery for free each night we can already see even more cost savings beyond what we had with panels only. We compared many other solar battery systems prior to deciding on the Tesla. Although not the cheapest, it is by far one of the most superior in sophistication and technology making it one of the best currently available in NZ. If you are considering solar at any stage contact Laura and her team at Harrison’s HB to provide you with a very competitive price and superior service.”

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Posted 7 months ago

“From the initial contact to completion everything went smoothly. Laura and Jennifer were excellent to deal with and communicated with me the whole way through. The installers were amazing. Would highly reccomened using Harrisons for your solar power.”

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Posted 7 months ago

Harrisons Solar is rated 4.5 based on 974 reviews