Harrisons Solar Reviews

Name: Harrisons Solar
Address: 418, Lake Road, Auckland
Rating: 4.47

4.5 Rating 1,030 Reviews

87 %

of reviewers recommend Harrisons Solar

Company Reviews

Metrics

Info

4.5

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5

Visit Website

Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

Write Your review

Tell us how Harrisons Solar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just wanted to let head office know if you are not aware, this is the worst service we have EVER had from any company. We had the panels and batteries installed before Christmas, paid a huge amount of money and am now waiting for new batteries to arrive, This has been very stressful, we had to do a lot of follow up ourselves before anything happened, we thought everything was set to go and had to let the provider know it was not working, very disappointing, it is now approaching close to two months and yet we still are unable to use something we have paid for. I think is important that you know of the service we are getting under your name. I am guessing once again we will have to chase up to find out about the batteries, it has been 2 weeks and yet no o e has had the decency to update us. I guess once payment is made, customer is forgotten. Payment was basically expected straight after installment. We did you bit. I think my partner gave a good review straight after installment as well because we thought the workers were great, little did we know it was not working and continue to not be. A faulty battery cannot be helped but bad customer service can be, we were even told $100 would come our way to make up for the inconvenience, don't say it if you don't mean it right? Not seen a cent. When asked about Harrisons from friends, family and colleagues, as more people are interested in sar, what am I expected to say. I do hope you value your company name and appreciate the time I took to write this. Julie Reihana 276 Sutherland Road RD3 Whakatane”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you for bringing this to our attention. I have my Solar team looking into this now. We have had some delays with products coming into the country but this should be communicated to you at all times. I apologize for the lack of updates and that this has left you feeling stressed and disappointed. My colleague will contact you today to discuss this further. Kind regards, Customer Care

Posted 2 years ago

“The installation was fine, although carried out by Whitburn Electrical. The install was delayed by a few weeks as Harrisons forgot to order the scaffolding. Have yet to receive the Certificate of Compliance for the install (install took place early November). Have received zero fly buy points and there has been no follow up in regards to an app to use to monitor the solar production. I can't recommend Harrisons at all, so save yourself time and stress and use a different solar provider.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. I believe that the monitoring system has now been set up for you and I am just following up about your Fly Buys and COC. Please do not hesitate to contact us if there are any further issues. customer.care@hah.co.nz Kind regards, Customer Care

Posted 2 years ago

“The team at Harrison’s Solar Whangarei were very responsive and did a great job”

Helpful Report

Posted 2 years ago

“Highly recommended. Professional and thorough.”

Helpful Report

Posted 2 years ago

“All good ,,,,”

Helpful Report

Posted 2 years ago

“Helpful/Informal & very Professional”

Helpful Report

Posted 2 years ago

“Only been installed a short time, and the reduction in the power bill is amazing.”

Helpful Report

Posted 2 years ago

“Harrisons Solar - Whangarei are awesome people to deal with, very prompt response, patient and understanding. Thank you so much Sarel, Minette and your team!”

Helpful Report

Posted 2 years ago

“Quick turnaround, Great service”

Helpful Report

Posted 2 years ago

“Great service from our Taranaki team!”

Helpful Report

Posted 2 years ago

“Prompt and efficient, very satisfied.”

Helpful Report

Posted 2 years ago

“Had a solar system and Tesla batteries installed by Harrison's in Wanaka. Installation and service was outstanding.”

Helpful Report

Posted 2 years ago

“All the installer's where excellent.”

Helpful Report

Posted 2 years ago

“Very well supported service delivering a high quality product.”

Helpful Report

Posted 2 years ago

“Excellent service and definitely a saving made during the year”

Helpful Report

Posted 2 years ago

“Thank you to Alex & Joanna, Canterbury for guiding and providing amazing customer service. The awesome installers! We love our solar and all the benefits. Thank you for a stressless installation.”

Helpful Report

Posted 2 years ago

“Laura and Dave were great, answered all our questions and then some. Very happy with the service, very professional with prompt responses to our enquiries. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Harrisons Solar Did a great job from the purchase to the installation on a tricky concrete tile roof. Thank you Harrisons Solar Whangarei. Regards Mark”

Helpful Report

Posted 2 years ago

“Product is performing as salesman recommended only need power company to perform”

Helpful Report

Posted 2 years ago

“Friendly and professional team, thoroughly recommend them.”

Helpful Report

Posted 2 years ago

Harrisons Solar is rated 4.5 based on 1,030 reviews