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Harrisons Solar Reviews

4.5 Rating 1,040 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Steve Poka
Verified Reviewer
“The Wanganui team are an extreme pleasure to work with!! I have had my solar panels up for 2 years now and it has greatly reduced the power bills. The advice and the installation were professionally executed. I am able to contact the franchise owner freely and always receive expert guidance and advice. I have just had the power wall installed and it looks very smart and modern and I am looking forward to further reduced power bills. The Tesla app is also easy to use and is a wealth of information. Highly recommended!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“The installation went well however the after care service from Wanganui installer has been atrocious. I have solar wires touching the roof and have been trying to get them addressed since Mar 2023. I have continually following up with the installer to no avail. Am now going to be discussing with head office.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback. I believe that the installer has been out today and put that one cable back into the clip. I am very sorry that there was a delay in rectifying this for you. I am glad that this is now resolved. Kind regards, Customer Care
Posted 2 years ago
Vince Batters
Verified Reviewer
“Nerum and the team were quick to respond, easy to deal with and manage our personal requirements. The moment the system was running we were saving! Current power bills are $5 a week and we're nearing winter. Great synergy with our Evnex car charger. Amazing after install support too. Thanks again team!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very pleased so far, only 2 months old so longterm reliability and quality have yet to be proven.”
Helpful Report
Posted 2 years ago
Tony Harford
Verified Buyer
“............”
Helpful Report
Posted 2 years ago
Mike
Verified Reviewer
“Taken 7 months since we paid deposit and all we have had is comment that we are in the queue. Just about to ask for refund.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback. I will chase up the product arrival dates and get the Business Owner to come back to you with an update. Kind regards, Customer Care
Posted 2 years ago
Anonymous
Verified Reviewer
“Chose an option from the company’s suite and had the system installed a couple of years ago and it’s still not operating properly in my opinion. If the inverter from day one is constantly ramping up and shutting down is the system operating properly? Once you pay your money then it’s not the product thats faulty but a third party . . . . . or you can pay more to fix it 🙃 Was looking to install another system but why would you🤷”
Helpful Report
Posted 2 years ago
Hi, Thanks for your feedback. I believe that the Business Owner and the Installer are looking into things for you. I will chase that up for you now. Kind regards, Customer Care
Posted 2 years ago
John Clarke
Verified Buyer
“The team were a pleasure to work on our home”
Helpful Report
Posted 2 years ago
Kate Fernandes
Verified Buyer
“happy with our solar system”
Helpful Report
Posted 2 years ago
Johnand Rose Moore
Verified Buyer
“We both enjoy our Solar System and helping lower the carbon footprints. Thanks to Wendy and Adrian Stuart, for helping us when we needed assistance with the Solar System.”
Helpful Report
Posted 2 years ago
Thomas Beagle
Verified Buyer
“Very happy with the communication, the process, and the final product.”
Helpful Report
Posted 2 years ago
Roslyn And Matt Welsh
Verified Buyer
“Love your product”
Helpful Report
Posted 2 years ago
John Bouwman
Verified Buyer
“reliable and good service!”
Helpful Report
Posted 2 years ago
Kevin Mawby
Verified Buyer
“Very happy with this purchase.Well done Harrisons.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service overall”
Helpful Report
Posted 2 years ago
Mike Perry
Verified Buyer
“I have had three solar systems installed by your Company..( one is yet to be started) & so far are very satisfied with the very professional people I have dealt with. the installation workmanship has been first-class. Regards Mike Perry”
Helpful Report
Posted 2 years ago
Sonia
Verified Reviewer
“Didn't phone back when initially contacted, had to follow up. Did not turn up in time for site assessment, had to call. Was helpful on site but took ages to come back to us, had to call to find out that what we wanted to do wasn't possible, so asked for a price on what was possible and still have not heard back. Going elsewhere.”
Helpful Report
Posted 2 years ago
Hi Sonia, Thank you for your feedback. I apologise that you did not get the service that you expected and deserved. I will follow up with the business owner around what the issues were here. If I can be of any further assistance then please come back to me. customer.care@hah.co.nz Kind regards, Customer Care
Posted 2 years ago
Peter Thompson
Verified Buyer
“Excellent service most helpful with all my inquiries thanks”
Helpful Report
Posted 2 years ago
Helen White
Verified Reviewer
“I had a mixed experience with Harrisons Solar. It went from outstanding communication and service initially to frustration with the level of service and lack of communication when the installer took over from the Franchise Owner. But at the end of the process when lots of things were changing Andrew from Harrisons Solar Manawatu stepped up and sorted everything and made sure everything was working how it should be. And then a couple weeks into my panels being all up and running I had problems with connection, and Andrew responded promptly to my panicked emails and got everything back up and running and supplied me with troubleshooting hints in case of anything else.”
Helpful Report
Posted 2 years ago
Tony And Tina Butler
Verified Buyer
“Awesome Team- loving the setup & the savings.. Thank you Sharron, Steve & crew.”
Helpful Report
Posted 2 years ago
Harrisons Solar is rated 4.5 based on 1,040 reviews
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