Login
Start Free Trial Are you a business? Click Here

Harrisons Solar Reviews

4.5 Rating 1,040 Reviews
86 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
Visit Website

Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Great product and very impressed with responsiveness and installation. Highly recommended.”
Helpful Report
Posted 1 year ago
Graeme & Vicki
Verified Reviewer
“Thanks Harrison’s Hawkes Bay for another great team effort in installing our Tesla Battery. This completes our solar setup after installing solar panels with them 4 years ago. The great experience has continued even through a change in franchise owners. Our installer Phil also did our panels. The team are very prompt, personable, knowledgeable and communication is excellent. We are very impressed with the battery performance to date, with it’s self learning algorithms making the most of storing energy and exporting where necessary to make it as efficient as possible to save you money. Combined with the Contact energy Good Nights free power plan from 9pm to 12am to top up your battery for free each night we can already see even more cost savings beyond what we had with panels only. We compared many other solar battery systems prior to deciding on the Tesla. Although not the cheapest, it is by far one of the most superior in sophistication and technology making it one of the best currently available in NZ. If you are considering solar at any stage contact Laura and her team at Harrison’s HB to provide you with a very competitive price and superior service.”
Helpful Report
Posted 1 year ago
Julie
Verified Reviewer
“From the initial contact to completion everything went smoothly. Laura and Jennifer were excellent to deal with and communicated with me the whole way through. The installers were amazing. Would highly reccomened using Harrisons for your solar power.”
Helpful Report
Posted 1 year ago
Hinetemoa Marae, Waimarama
Unverified Reviewer
“We put Solar panels on the roof of our Marae, which were promised to reduce the bill. At the time, we were not advised that this would raise the price of the main power that we were billed each month and that without a battery there was no real point of having solar panels. Now, that may make sense now!! BUT this was not explained to us four years ago when we purchased the solar panels. We were promised free to cheap power. This has not happened and since then there was no real attempt to help us with our concerns when our power went up. We would not have purchased solar panels, but the person who sold them to us did not care much for our needs. Made the sale and then vanished!”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback, I see that one of our other Business Owners has been out to see you and explained how the system works at the end of last year. I will ask them to contact you again to help you further. Kind regards, Customer Care
Posted 2 years ago
John Townsend
Verified Reviewer
““The installation was fine, although carried out by Whitburn Electrical. The install was delayed by a few weeks as Harrisons forgot to order the scaffolding. Have yet to receive the Certificate of Compliance for the install (install took place early November). Have received zero fly buy points and there has been no follow up in regards to an app to use to monitor the solar production. I can't recommend Harrisons at all, so save yourself time and stress and use a different solar provider.” I posted this 6 months ago. I was called a couple of days after posting this review by the Harrisons team. They were very apologetic for my experiance and offered to install a hot water timer for me, free of charge! They also set me up on the Ap to monitor my solar. Since that call 6 months ago I have heard nothing further inregards to the hot water timer. I still have not received my fly buys points.”
Helpful Report
Posted 2 years ago
Hi John, Thank you for your feedback, I will investigate this immediately. Kind regards, Customer Care
Posted 2 years ago
Annee Bennison
Verified Buyer
“Good communication. Took note of constraints, timing etc. Excellent process overall.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Excellent service”
Helpful Report
Posted 2 years ago
Wayne Carpenter
Verified Reviewer
“Have had a 4.2kw system for 5 years now. Producing between 5 and 5.5 MWH per year. I installed a 5KW SolarEdge Inverter so that I could expand to 6kw of panels as the price of power increased. I also installed a SolarImmersion device which isolates the hotwater tank from the grid for all but 2 hours per day and any surplus power is sent to the hotwater tank instead of going to the grid. Works great in the summer and provides close on 100% self consumption in the winter. June and July I use the boost button to connect to the grid for an extra hour each night. The system has worked flawlessly for 5 years. Am looking to move to Christchurch in a year or so and will get solar installed on the new house. With 5 years experience I will go for a Fronius string inverter instead of the more expensive SolarEdge with optimisers so that most of the money is spent on panels on the roof where it counts, On the whole very pleased.”
Helpful Report
Posted 2 years ago
Sara
Verified Reviewer
“We always wanted to get solar panels, with Harrisons Solar based in Tauranga, the all processes was nice and easy, lovely customer service clear information. Great product. Thank you so much!”
Helpful Report
Posted 2 years ago
Kevin And Michelle
Verified Reviewer
“The best thing we ever did was to get solar! The savings have been amazing and we are doing our bit for the planet. Harrisons were amazing to deal with and affordable, thank you!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Excellent walk through of different technical & cost options. Company well stocked to avoid supply chain issues Very fast contractor Couldn’t be happier”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“We used the outfit in hawkes bay 2 years ago, i can tell you the job was a balls up, the service was bad and they had to sent somebody new to do the installation all over again as unison wouldn't sign the safety compliance ( the way it was installed was dangerous.) We also bought the catch power to warm our water.It actually wasn't installed and was sitting on 1 of my shelf, we had to call them to get it installed way after the job was finished. And now, aftsr installing a big water cylinder, 3 people living at home, we have enough warm water for 2 showers a day.Noone explained to us how to use it and it's not doing its job. I am very very disappointed with solar panels and with a big bill left to pay I feel cheated, the most useless thing I ever bought in my life and Harisson are hopeless, or at least their subcontractors here in hawkes bay. they take your money and then no follow up (except to suggest we use them every year to clean our panels and give them more money), if I could have I would have put 0 star. I was very pro solar panel,not anymore. I wouldn't recommend putting solar panel and definitely not using Harison outfit.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback. I am so sorry to hear that you have been disappointed with your Solar experience. I will discuss this with the business owner to understand all the issues that occurred. Kind regards, Customer Care
Posted 2 years ago
Anonymous
Verified Reviewer
“Waste of time new plymouth branch they won't sell single solar panels to customers they would rather rip you off with an expensive system. They are not rv friendly.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback. RV's, caravans, boats are not our market. There are companies that specialise in this product and they would be better suited for your needs. Our product is not designed for that type of use and to buy a single panel from us would not be covered by warranty and irresponsible of us to sell to you. Kind regards, Customer
Posted 2 years ago
Rosco
Unverified Reviewer
“What with all the hype, the google searches that state: Harrisons Solar - West Coast | Westport | Greymouth | Hokitika this company offers NO SERVICE to the West Coast region at all; there is nothing, nil, zero. I spent an hour going through the online request-a-quote bulldust, only to receive a call telling me they have no service agents in the West Coast and if one becomes available they will advise me. You advertise as the largest solar provider in NZ yet you walk away from an entire region? What the hell is wrong with sending someone a few times a month from Christchurch, Nelson, etc to provide a service.”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback. I am sorry that this has caused you such frustration. We continue to strive to find good Business Owners to cover all regions but this is not easy. We also need to find installers for these regions as well and again this is not easy. We do have Business Owners in Christchurch and Nelson but they are completely snowed under covering their own regions. Always looking for new people if you think that this is something that you would be interested in or know someone in the area. Kind regards, Customer Care
Posted 2 years ago
Anonymous
Verified Reviewer
“NO contact over 6 weeks, spoke to agency 4 times still nothing, would not reccomend this company to have any work done. VERY POOR!!!!!!!!!!!!!!”
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback. I am sincerely sorry that the Business Owner has not come back to you. We value our customers and this is not acceptable to us. I will be following up with the Business Owner myself to see why this has happened. Kind regards, Customer Care
Posted 2 years ago
Deb
Verified Reviewer
“We recently had a solar system installed complete with Tesla battery. From the initial inquiry to the completion of the installation the service was excellent. Harrison’s were the only one of the three companies we had quote that did a site inspection. Their price was competitive and the Tesla battery is very sleek and unobtrusive which we liked. Very happy to recommend Harrison’s to anyone looking at a solar installation.”
Helpful Report
Posted 2 years ago
Darryn Shilling
Verified Buyer
“Easy Process, Neat and tidy install”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Thanks Andrew and team for our extra Solar Panels and Tesla Battery - fabulous to finally have everything all installed, well worth the wait. Loving the Tesla App. was very pleased to be offered matching LG panels to go with the Solar panels we got from Harrisons back in 2015.”
Helpful Report
Posted 2 years ago
Allan Herkt And Silke Kuehl
Verified Reviewer
“Great communication. Quick and quality installation. Happy with the standard of backup and help offered into the future. Thanks Andrew Allan and Silke”
Helpful Report
Posted 2 years ago
Kristine Homewood
Verified Reviewer
“Fabulous service. Love solar panels”
Helpful Report
Posted 2 years ago
Harrisons Solar is rated 4.5 based on 1,040 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request