Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Questions

Metrics

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

help@hedgehoginsurance.com

Location:

Capital Tower, Cardiff,
Capital Tower, Cardiff
City and County of Cardiff
CF10 3AE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!”

Helpful Report

Posted 7 years ago

Hey Sameer, thanks for your review. Have a great weekend! The team at Hedgehog

Posted 7 years ago

“Great so far, and the lowest price by a long shot. A lot of reviews on here criticise the fact all the support offered is all online, but tbh that's a massive plus for me. I'm sick to death of ringing insurance companies for a quick query or question and being put on hold for ages, or have them try and sell me something. Live chat is a great feature!”

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Posted 7 years ago

Hey Kyle, it was great to hear your feedback. Our LiveChat agents are able to connect with people in seconds, removing those nasty long phone queues. Remember our claims line is 24/7, but let's hope you don't ever need it. Have a great weekend! The team at Hedgehog

Posted 7 years ago

“good”

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Posted 7 years ago

Thanks for the review, Daiva! We really appreciate it! The team at Hedgehog

Posted 7 years ago

“Very cheap and quick insurance service.”

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Posted 7 years ago

Hey, We are so pleased to hear that you felt our prices were competitive and the experience was quick! Thanks for the review. The team at Hedgehog

Posted 7 years ago

“Very good”

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Posted 7 years ago

Thanks for the excellent review, Ann! Enjoy the rest of your day! The team at Hedgehog

Posted 7 years ago

“Has been good service”

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Posted 7 years ago

Hey Yogesh, we're so glad you have received good service from us here at Hedgehog! Thanks for the awesome review. The team at Hedgehog

Posted 7 years ago

“Very Good”

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Posted 7 years ago

Hey Hristofor, thanks for the excellent feedback and star rating! The team at Hedgehog

Posted 7 years ago

“Very helpful and efficient service”

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Posted 7 years ago

Hey, Thanks for the review! We are so pleased you found our service efficient and helpful. The team at Hedgehog

Posted 7 years ago

“Quick and more affordable than others for high risk drivers”

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Posted 7 years ago

Thank you for taking the time to leave a 5-star review! We are so pleased to see our policy was competitive for you. The team at Hedgehog

Posted 7 years ago

“Easy to apply would recommend”

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Posted 7 years ago

Thanks for the five stars! We're so glad that you found it easy to apply and you would recommend us! The team at Hedgehog

Posted 7 years ago

“great customer online service”

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Posted 7 years ago

Hey Suzanne, Thank you very much for the great comments about our online service! We hope you enjoy the rest of your day :) The team at Hedgehog

Posted 7 years ago

“Really easy to use website. Price was really good. So far really happy and would definitely recommend”

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Posted 7 years ago

Thanks for the fantastic comments, Nicola! We are so glad that you would recommend us. The team at Hedgehog

Posted 7 years ago

“No problems so far (4days in)”

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Posted 7 years ago

Thanks for the 5-star review. We really appreciate the positive feedback! The team at Hedgehog

Posted 7 years ago

“Good service so far.”

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Posted 7 years ago

Hi Laura, Thanks for the great feedback on our service! The team at Hedgehog

Posted 7 years ago

“They are really helpful”

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Posted 7 years ago

Thanks for the excellent review, Harvey. It's great to hear we were really helpful. The team at Hedgehog

Posted 7 years ago

“Easy to purchase, great price and fast responses. Kept informed and up to date.”

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Posted 7 years ago

Hi Victoria, Thanks for the awesome review. Your kind comments mean a lot to us! The team at Hedgehog

Posted 7 years ago

“Very quick and good service”

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Posted 7 years ago

Hi Rajen, Thank you for this excellent 5-star review! We really appreciate it. The team at Hedgehog

Posted 7 years ago

“Very easy to sign up and take out the insurance I understood my proof of NCD needed to be in by a set date which was great so was a little disappointed to keep receiving final notifications - a little alarmist. However, I would recommend the company at this point”

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Posted 7 years ago

Hey Hester, Thanks for the review. We will be sure to take your feedback on board it really helps us to improve our processes. But we are so glad that you would recommend us! Please don't hesitate to contact us on Live chat if you ever need us, we're available Monday - Friday 9am - 5:30pm. The team at Hedgehog

Posted 7 years ago

“Very good and very quick experience. documents did not come straight through contacted help center sorted withen 20 minutes very happy”

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Posted 7 years ago

Hi Wayne, We're sorry that you didn't get your documents straight away, but we are so glad that we were able to sort it for you and you are now very happy! Thanks for the feedback and the 5-stars! The team at Hedgehog

Posted 7 years ago

“All good so far, haven’t had much interaction yet and hope not too !!!”

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Posted 7 years ago

Hi Fiona, Thanks for the 5 stars! Rest assured, we are always here to help if you ever need us! The team at Hedgehog

Posted 7 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews