Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To help with my query I had a phone call from the team - very helpful and reassuring. Thank you.”

Helpful Report

Posted 6 years ago

Hi Sharon, We are so glad we were able to help you. Your kind words will be passed onto the customer service team. Thanks for the excellent 5-star review. The team at Hedgehog

Posted 6 years ago

“Using the chat service. Quick and efficient without having to 'queue' on the phone. Problem sorted.”

Helpful Report

Posted 6 years ago

Thank you for the excellent review! We are so glad you enjoyed the benefits of our online chat service! The team at Hedgehog

Posted 6 years ago

“Excellent service, quick and easy to use.”

Helpful Report

Posted 6 years ago

Thanks for the amazing review! We are glad it was quick and easy to use. The team at Hedgehog

Posted 6 years ago

“Excellent support, and communication from the very first second. All of my questions were answered concisely and as though the agent really knew what they were talking about.”

Helpful Report

Posted 6 years ago

Hi Paul, We are so glad to hear you received excellent support from the beginning from us! Your excellent comments will be passed onto the team! Thanks for the 5-star! The team at Hedgehog

Posted 6 years ago

“New customer having just taken out car insurance but a good customer experience thus far.”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review, Peter. It's great to hear your experience has been a good one so far. The team at Hedgehog

Posted 6 years ago

“Was very quick and responsive and sorted my problem quickly”

Helpful Report

Posted 6 years ago

Hi Melanie, Thanks for the excellent review. It's great for us to hear that you received quick responses regarding your problem. The team at Hedgehog

Posted 6 years ago

“Excellent service just one thing I had to switch from my IMac to my phone as your website didn’t like Safari for some reason It worked fine on my phone Many thanks”

Helpful Report

Posted 6 years ago

Hi Timothy, Thanks for the excellent review! Your feedback really helps us to improve going forward. We are glad it was all resolved in the end. The team at Hedgehog

Posted 6 years ago

“Quick and no hassle response to a query via email.”

Helpful Report

Posted 6 years ago

Hi George, That's great to hear that we were quick to reply to your query via email! Thanks for the excellent review. The team at Hedgehog

Posted 6 years ago

“Quick to set up and trusted provider”

Helpful Report

Posted 6 years ago

Hi Mohamed, Thank you for the excellent review. We're so pleased to hear the positive feedback. The team at Hedgehog

Posted 6 years ago

“Excellent, easy to use website, great deal and price”

Helpful Report

Posted 6 years ago

Hi Natasha, Thank you for the excellent review! It's great for us to hear that our website was easy to use and we were competitive for you! The team at Hedgehog

Posted 6 years ago

“no problems easy to follow”

Helpful Report

Posted 6 years ago

Hey Troy, Thanks for the excellent 5-star review! We are glad you didn't experience any problems. The team at Hedgehog

Posted 6 years ago

“Good quality package I hope if I have an accident they live up to expectation. Hopefully I won’t find out.”

Helpful Report

Posted 6 years ago

Hi Samuel, Thank you for the excellent review! Rest assured, we are always here if you were to ever need our help. The team at Hedgehog

Posted 6 years ago

“Good service”

Helpful Report

Posted 6 years ago

It's great to hear you received great service from us, Beth. Thank you for the fantastic five-star review. The team at Hedgehog

Posted 6 years ago

“Everything was easy very good service”

Helpful Report

Posted 6 years ago

Hi Darren, It is great to hear that everything was easy for you. Thanks for leaving us such a great review! The team at Hedgehog

Posted 6 years ago

“Very easy .quick .great customer service”

Helpful Report

Posted 6 years ago

Hi Stephen, Thanks for the excellent review! We are so pleased you received great customer service. The team at Hedgehog

Posted 6 years ago

“Very easy and satisfying process. Would definitely recommend.”

Helpful Report

Posted 6 years ago

Hi Crispin, That's fantastic news that you would definitely recommend us. Thanks for the excellent review! The team at Hedgehog

Posted 6 years ago

“No problems or issues, nice and straight forward.”

Helpful Report

Posted 6 years ago

Hi Julie, It's great to hear that there were no issues! Thanks for the excellent review, we really appreciate it. The team at Hedgehog

Posted 6 years ago

“Very simple process, efficient!”

Helpful Report

Posted 6 years ago

Thanks for the excellent review, Steven. It is great to hear that you found our process simple and efficient! The team at Hedgehog

Posted 6 years ago

“excellent!!!!!!!!!!!!!”

Helpful Report

Posted 6 years ago

Hey John, Thanks for the review! We really appreciate it and the 5* rating! The team at Hedgehog

Posted 6 years ago

“it his great”

Helpful Report

Posted 6 years ago

Hi Anthony, Thank you for the positive feedback! The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews