Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to get the cover i needed effectively and efficiently. It was up and running and ready to go. I was able to drive the car the same day I brought it, feeling confident i was insured.”

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Posted 6 years ago

Thank you so much for taking the time to leave us a great review! We're glad that you felt confident with your insurance policy! The team at Hedgehog

Posted 6 years ago

“Very helpful, quick response and clear answers when asked questions!”

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Posted 6 years ago

Thank you for the 5* review, it is much appreciated. It is really exciting to hear your great feedback regarding our live chat agents! The team at Hedgehog

Posted 6 years ago

“It will be good if you also had a telephone number to call. The online can be from 7am to 9pm every day”

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Posted 6 years ago

Hey, thank you for the excellent 4* review! We don't offer phone support as live chat enables us to process your request in a quicker, efficient way. Saving you from being on hold! We hope we were able to offer you the support you required via chat with the positive star rating! The team at Hedgehog

Posted 6 years ago

“Fast, efficient, good value”

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Posted 6 years ago

Hi Louise, We really appreciate the fantastic feedback! Enjoy the rest of your evening. The team at Hedgehog

Posted 6 years ago

“Good quick response to my query. So far, so good!”

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Posted 6 years ago

Hey Steven, Thanks for the excellent 5* review, great to see our team were quick to respond to your query. The team at Hedgehog

Posted 6 years ago

“Excellent service, customer friendly”

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Posted 6 years ago

Hi Pregash, Thank you for taking the time to leave us an excellent review. Awesome to see you think our service is excellent and customer friendly! The team at Hedgehog

Posted 6 years ago

“great quick replies.. saves waiting on a call!!”

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Posted 6 years ago

Hey Saira, It is excellent to hear that you enjoyed the quick replies from our Live Chat service. Thanks for the 5* review! The team at Hedgehog

Posted 6 years ago

“Absolutely amazing service , I had missed out some information out of my policy but Heather helped me out, very quick replies and put me at ease assuring me that I was covered . Thanks a lot . Love the access to online chat.”

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Posted 6 years ago

Hey Faryal, Thank you for the excellent 5* review. We are delighted to hear that Heather was able to help you with your policy, your kind comments will be passed onto her. We are glad you love the online chat! The team at Hedgehog

Posted 6 years ago

“What a fantastic chat service. Factual and polite replies. I am now confident that I have chosen the right car insurance company for me.”

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Posted 6 years ago

Thank you so much for the wonderful feedback, Graham. We are delighted to hear that we are the right car insurance company for you. Your feedback regarding the fantastic service will be passed on to our Customer Service team! The team at Hedgehog

Posted 6 years ago

“Chat service is great, something new. Efficient service also.”

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Posted 6 years ago

Hey Mohammed, We are so glad that you think the chat service is great! Thank you for the 5* star review. The team at Hedgehog

Posted 6 years ago

“Quick and easy set up and the best price on the market. What's not to like!?”

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Posted 6 years ago

This is great to hear Siu, thank you for the excellent 5* review! It's always great for us to see we offered you the best price on the market! The team at Hedgehog

Posted 6 years ago

“Service was very quick and sufficient.”

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Posted 6 years ago

Thank you for taking the time to leave us a great review! It is good to hear the service was quick and sufficient. The team at Hedgehog

Posted 6 years ago

“Easy to manage”

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Posted 6 years ago

Hi Stephen, Thank you for the excellent review. It's awesome to see that you found our insurance easy to manage. The team at Hedgehog

Posted 6 years ago

“Very good and quick”

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Posted 6 years ago

Hey Shagufta, Thank you for the review, we're glad that you found purchasing from us quick! The team at Hedgehog

Posted 6 years ago

“Good service”

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Posted 6 years ago

Thank you for the great review regarding our good service! We hope you enjoy the rest of your day. The team at Hedgehog

Posted 6 years ago

“Very easy interface consultant able to talk to you online there and then”

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Posted 6 years ago

Hey, It's great to hear you found our interface very easy and found the livechat agents helpful! The team at Hedgehog

Posted 6 years ago

“Great service”

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Posted 6 years ago

Thank you for the excellent review! The team at Hedgehog

Posted 6 years ago

“Quick replies. Good correspondence & reasonable price when compared to other insurers”

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Posted 6 years ago

Hi David, Thank you for the review. It's great to see that we were quick to reply to you! We are glad you found us competitive compared to others. The team at Hedgehog

Posted 6 years ago

“Offered a very good price on my insurance. Had trouble making payment on the website using Google Chrome. However this was very efficiently diagnosed with the help of Matt on the live chat. Using a different browser solved the issue. Very friendly and easy.”

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Posted 6 years ago

Hi Andrew, It is great to see your excellent feedback! We will be sure to pass over the kind words to Matt, and we are happy to hear all is now resolved. Enjoy the rest of your day! The team at Hedgehog

Posted 6 years ago

“good price”

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Posted 6 years ago

Hi Carolyn, Thanks for the great review, it's good to hear our prices were competitive for you! The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews