Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chat function very helpful (real person). Robot less than helpful”

Helpful Report

Posted 5 years ago

Thank you so much for the review! ⭐⭐⭐⭐⭐ All of our Live Chat agents are very much real people, and going through our Live Chat bot allows us to gather information necessary for us to resolve your query as quickly as possible! The Hedgehog team 🦔

Posted 5 years ago

“Quick, easy, sounds really good”

Helpful Report

Posted 5 years ago

Thanks for the review, Thomas! ⭐⭐⭐⭐⭐ We're so pleased to see you're having a positive experience with your policy! The Hedgehog team 🦔

Posted 5 years ago

“Had no issues, quick and easy service. Everything was taken care of within a few minutes.”

Helpful Report

Posted 5 years ago

Thanks for the review, Justine! 😃 It's great that you had no issues and even better than you found the service so quick and easy!! The Hedgehog team 🦔

Posted 5 years ago

“Very happy 😁”

Helpful Report

Posted 5 years ago

Thanks for the review! If you're happy, we're happy! 😃😃😃 The Hedgehog team 🦔

Posted 5 years ago

“Very happy with the price and insurance”

Helpful Report

Posted 5 years ago

Thank you so much for the review, Claire! 😃 We are so pleased that you're happy with the policy, and the price you received! 🎉 The Hedgehog team 🦔

Posted 5 years ago

“I was very happy with the hedgehog insurance policy”

Helpful Report

Posted 5 years ago

Thanks for the review, Paul! ⭐⭐⭐⭐⭐ We're so pleased to see you're happy with your policy, that's the most important thing! The Hedgehog team 🦔

Posted 5 years ago

“Customer service has been excellent so far. They dealt with my claim effectively and quickly and follow up has been great. The online chat is well Managed and resourced.”

Helpful Report

Posted 5 years ago

Thanks for the review, Chris! ⭐⭐⭐⭐⭐ We're so happy to see you've found our customer service team excellent, they really are great at what they do. We have Live Chat agents available to deal with any queries 9am - 5:30pm Monday to Friday, so you know you can always receive a quick response to your query! The Hedgehog team 🦔

Posted 5 years ago

“Incredible service, quick and easy and very reasonably priced.”

Helpful Report

Posted 5 years ago

Thanks for such a great review, James! 😃 To see you found our service incredible is just amazing! We absolutely aim to be both quick and reasonably priced so that's so great to hear! The Hedgehog team 🦔

Posted 5 years ago

“Great and very quick process”

Helpful Report

Posted 5 years ago

Thank you for the review! 😃 It's great to see you found your purchasing process so quick, we try to be as efficient as possible! The Hedgehog team 🦔

Posted 5 years ago

“Very quick, friendly and efficient”

Helpful Report

Posted 5 years ago

Thanks for the review, Jenny! ⭐⭐⭐⭐⭐ We're so pleased to see you found our team so friendly and efficient, and of course we'll answer any queries as quickly as possible! The Hedgehog team 🦔

Posted 5 years ago

“Fantastic customer service. Great communication and excellent value.”

Helpful Report

Posted 5 years ago

Thanks so much for the review! ⭐⭐⭐⭐⭐ Our customer service agents really are fantastic, so it's great to see that you've experienced such great communication with our team!! The Hedgehog team 🦔

Posted 5 years ago

“Simple and easy service with competitive quotes”

Helpful Report

Posted 5 years ago

Thanks for the review, Carey! We're so happy your experience with us has been so simple and easy, and our live pricing means we're always offering you the best price we possible can, at that time!😃 The Hedgehog team 🦔

Posted 5 years ago

“very good easy to join too”

Helpful Report

Posted 5 years ago

Thanks for the review, Emma! 😃 We're so glad you had such an easy experience purchasing your policy!! The Hedgehog team 🦔

Posted 5 years ago

“Excellent insurance provider”

Helpful Report

Posted 5 years ago

Thank you so much for the review, Lee! 😃 That's exactly what we aim to be, so it's amazing to see that you've had such a positive experience! The Hedgehog team 🦔

Posted 5 years ago

“Good interaction”

Helpful Report

Posted 5 years ago

Thanks for the review, Jason! We're pleased you had such good interaction in your experience with us! 😃 The Hedgehog team 🦔

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

Thanks for the review! ⭐⭐⭐⭐⭐ That's exactly what we aim for, it's great to see you received it! The Hedgehog team 🦔

Posted 5 years ago

“Very quick and easy to use. Bella from the online chat very helpful.”

Helpful Report

Posted 5 years ago

Thank you so much for the review, Steve! ⭐⭐⭐⭐⭐ Bella will be so pleased to hear you found her so helpful, our customer service agents are all really great at what they do!! The Hedgehog team 🦔

Posted 5 years ago

“Very quick and easy. Bella from online chat very helpfull”

Helpful Report

Posted 5 years ago

“Very quick and easy to purchase policy online”

Helpful Report

Posted 5 years ago

Thanks for the review, Lisa!😃 We're so glad you found your purchasing experience so quick and easy, great to hear! The Hedgehog team 🦔

Posted 5 years ago

“Easy simple don’t need to send any details”

Helpful Report

Posted 5 years ago

Thank you so much for the review, Aphinan! ⭐⭐⭐⭐⭐ We're so pleased you found our service so easy and simple, and of course if we can successfully complete our verification checks without requesting any further information then we will! The Hedgehog team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews