Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Questions

Metrics

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Email:

help@hedgehoginsurance.com

Location:

Capital Tower, Cardiff,
Capital Tower, Cardiff
City and County of Cardiff
CF10 3AE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How quick it was”

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Posted 6 years ago

Thanks for the review, Melanie! 😃 It's great to see you've had a positive experience with us! The Hedgehog team 🦔

Posted 6 years ago

“Quick and efficient online service”

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Posted 6 years ago

Thank you for the review, Matthew! 😃 We really do try to be as efficient as possible, and our Live Chat facility is a great way to resolve any queries quickly! The Hedgehog team 🦔

Posted 6 years ago

“Easy to do and pay for”

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Posted 6 years ago

Thanks for the review, Dena! ⭐⭐⭐⭐⭐ It's great to see your purchasing experience was so easy, that's exactly what we try to achieve! The Hedgehog team 🦔

Posted 6 years ago

“Cant fault them”

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Posted 6 years ago

Thank you so much for the review, Mark! What more is there to say?! 😃 The Hedgehog team 🦔

Posted 6 years ago

“Very competitive price, was with my previous provider for 3 years with 3 years no claim bonus, quotation for renewal was beaten by a good margin. Looking forwards to long term stay with hedgehog”

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Posted 6 years ago

Thank you for such a great review! ⭐⭐⭐⭐⭐ Our live pricing means that we're always offering you the best price we possibly can, and it's great to see that you've benefited so much from that! 😃 The Hedgehog team 🦔

Posted 6 years ago

“Quick and easy very happy”

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Posted 6 years ago

Thanks for the review, Ryan! It's great to see your purchasing experience has been so quick and easy! And if you're happy, we're happy! 😃 The Hedgehog team 🦔

Posted 6 years ago

“Very easy and straight forward”

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Posted 6 years ago

Thank you for the review, Anthony! 😃 We're so glad to see you found your experience with us so easy and straightforward - that's exactly what we aim for! The Hedgehog team 🦔

Posted 6 years ago

“Great service and all online!”

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Posted 6 years ago

Thanks for the review, Greg!⭐⭐⭐⭐⭐ Our customer service agents really do provide the best service possible! And our Live Chat facility means you can get an instant response! The Hedgehog team 🦔

Posted 6 years ago

“Excellent easy to use website and fairly priced!”

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Posted 6 years ago

Thanks so much for the review! ⭐⭐⭐⭐⭐ We do aim to keep all aspects of our service as user friendly as possible so we're so happy to see you found our website easy to use! The Hedgehog team 🦔

Posted 6 years ago

“Great assistance after financial difficulties. Kind and considerate company.”

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Posted 6 years ago

Thank you so much for the review, David! It's so important to us that we treat our customers in the way that they deserve, and we're so glad to see you found our customer service agents so considerate, they really are kind! 😃 The Hedgehog team 🦔

Posted 6 years ago

“Very helpful once I got to an agent.”

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Posted 6 years ago

Thanks for the 5 stars, Graham! The Hedgehog Team 🦔

Posted 6 years ago

Thanks for the review, Graham! 😃 Our customer service agents are always happy to help in any way possible! The Hedgehog team 🦔

Posted 6 years ago

“Very easy and fast. Would recommend”

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Posted 6 years ago

Thanks for the 5 stars! And so lovely that you would recommend us 🤗 Welcome to Hedgehog 🦔

Posted 6 years ago

“Very reasonable price and easy to access.”

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Posted 6 years ago

Thank you! ⭐⭐⭐⭐⭐ Welcome to Hedgehog 🦔

Posted 6 years ago

“Clear and easy to follow in line.”

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Posted 6 years ago

Wonderful, Justin! Thank you, it's great to see the hard work we put in is paying off for our customers 💻 Welcome to Hedgehog 🦔

Posted 6 years ago

“I just spoke to Kyle on the online chat - he was beyond helpful and so polite. I felt a bit bad as my request was a bit of a process and I was aware that it was almost 5:30 and didn't want to keep him from heading home on time. He said not to worry and that it was a pleasure. He checked in the whole way along and gave me very clear instructions. I'm a very happy customer!”

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Posted 6 years ago

WOW! What an amazing review 😁 It makes us very proud to see our customer service advisers will go above and beyond. We'll make sure Kyle knows about this lovely feedback. The Hedgehog Team 🦔

Posted 6 years ago

“Easy to deal with service.”

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Posted 6 years ago

Thanks for the review, Amy! 😃 It's great to see you found our service so easy to deal with, that's exactly what we aim for! The Hedgehog team 🦔

Posted 6 years ago

“Very good and straightforward service, could not fault it. The only let down was being charged £30 to change my car registration online before the policy started. It just felt like an unnecessary cost.”

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Posted 6 years ago

Thanks for the review, Ashley! 😃 It's great to see you've had such a good and straightforward experience with us. We are always very open and honest about all of our fees, they can all be found within our terms of business - but it's a shame to see you felt it was an unnecessary cost. If you need any clarification about what our fees are for, we're happy to answer any questions between 9am - 5:30pm Monday to Friday, via our Live Chat facility 🙂 The Hedgehog team 🦔

Posted 6 years ago

“Very easy to arrange my car insurance.”

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Posted 6 years ago

Thanks for the review! 😃 We're so pleased you found it so easy to arrange your car insurance - that's exactly what we aim for! The Hedgehog team 🦔

Posted 6 years ago

“It was excellent”

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Posted 6 years ago

Excellent! Thanks, David 💪😁 Welcome to Hedgehog 🦔

Posted 6 years ago

“Great deal, easy to understand, absolutely no issues 😊😊”

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Posted 6 years ago

Thanks, Gabrielle! We really love to read that our customers have had a smooth experience 😊 Welcome to Hedgehog 🦔

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews