Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service Good customer service”

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Posted 5 years ago

Hi Thank you for taking the time to let us know. 😃 Welcome to Hedgehog. Regards, The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy setup with a good policy”

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Posted 5 years ago

Hi Connor Glad you found the website nice and easy. Thank you for choosing Hedgehog. Regards, The Hedgehog Team 🦔

Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

Hi Nikki Thank you for taking the time to let us know. 🙌 Welcome to Hedgehog. Regards, The Hedgehog Team 🦔

Posted 5 years ago

“Application process easy as linked from the Go Compare website and my details auto completed. However it would seem there is a problem with the email verification system. They have sent me a link, numerous times, and each time the verification has failed.”

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Posted 5 years ago

Hi I'm sorry for the trouble you had logging in, there was a technical issue which we've now fixed. You can now log in, if you need our help click the speech bubble in the bottom right of our website. 👍 Regards, The Hedgehog Team 🦔

Posted 5 years ago

“Really simple and easy to set up. The only issue is the quote form on the website didn't work so I had to go through a 3rd party website to get a quote.”

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Posted 5 years ago

“Jack was very helpful”

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Posted 5 years ago

“So far unable to log into my account as I can't verify my email address. Have received the confirmation email, but the link doesn't work.”

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Posted 5 years ago

Hi James, We're sorry to hear you're having trouble verifying your email address and accessing your account. We've discovered a little technical issue that our developers are currently fixing. We're hoping they'll resolve it in the next 24 hours. In the meantime, if you would like us to email a copy of your documents, please do get in touch via LiveChat between the hours of 9am and 5:30pm and we can action that for you. We apologise for the temporary inconvenience and thank you for insuring your vehicle with Hedgehog.

Posted 5 years ago

“No issues”

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Posted 5 years ago

“Very good 5 Star”

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Posted 5 years ago

“I can’t verify my email. It keeps saying not verified when the correct email is being sent.”

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Posted 5 years ago

“Great service via web chat very straight forward”

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Posted 5 years ago

“Very easy to renew my car insurance as a new driver very resonble price very happy 😊”

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Posted 5 years ago

“£400 cheaper than any1 else.”

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Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

“Offered cheapest price for my car insurance via Go Compare website after current lender refused to insure my car.”

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Posted 5 years ago

“Really easy and great cover”

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Posted 5 years ago

“I wasn’t able to access my documents, validate my email address or speak to anyone to help. The help automation software didn’t help.”

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Posted 5 years ago

Hello Kerry, We're sorry to hear you've had trouble verifying your email address and accessing your account. We've discovered a little technical issue that our developers are currently fixing. We're hoping they'll resolve it in the next 24 hours. Thanks for talking to us yesterday and helping us to resolve the issue for you. We apologise for the temporary inconvenience and we thank you for insuring your vehicle with Hedgehog.

Posted 5 years ago

“Painless from start to finish.”

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Posted 5 years ago

“Very pleased with my car insurance although i did it online and actually never spoke to anyone not sure if I will get my paperwork through the post it never said”

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Posted 5 years ago

“I've never heard of Hedgehog car insurance before but they were very easy and a lot cheaper than my previous insurance.”

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Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews