Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very user friendly with a great online platform.”

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Posted 6 years ago

Thank you for the excellent review. We really appreciate the feedback about our website! The team at Hedgehog

Posted 6 years ago

“I found it quite easy to navigate through the website. I think the premium is also competitive. Now I need to see how the customer service is going to be at times of need.”

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Posted 6 years ago

Hi Somashekar, Thank you for the great review! We promise we to look after you throughout the lifecycle of your policy! If you ever need us, our agents will respond in seconds via live chat Monday - Friday 9am - 5:30pm. The team at Hedgehog

Posted 6 years ago

“Came back with a great price, easy to use, but would like to speak to someone”

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Posted 6 years ago

Hi Kevin, Thanks for the 5-stars! Our customer service agents are available over on our live chat Monday - Friday 9am - 5:30pm and will respond in seconds! We hope this helps. The team at Hedgehog

Posted 6 years ago

“Good customer service. Thank you so much 😊”

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Posted 6 years ago

Thank you for the feedback. Your kind comments will be passed on to our customer service team. The team at Hedgehog

Posted 6 years ago

“Had an issue with my NCD...the guy's at Hedgehog sorted it in minutes.. 👍 excellent service 👌”

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Posted 6 years ago

Hi Wayne, We are so pleased to see we were able to sort it quickly for you. Your kind comments will be passed onto our customer service team. Thanks for the feedback. The team at Hedgehog

Posted 6 years ago

“decent price”

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Posted 6 years ago

We're so pleased to see we offered you a competitive price. Thanks for leaving the great review. The team at Hedgehog

Posted 6 years ago

“They answer all my question online. Thank you”

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Posted 6 years ago

Thanks for the positive comments. It's great to read that we answered all your questions online :) The team at Hedgehog

Posted 6 years ago

“Very very helpful thankyou.”

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Posted 6 years ago

Hi Ricky, Thanks for the excellent 5-star review! We're glad to hear we were helpful. The team at Hedgehog

Posted 6 years ago

“Easy to use - very competitive. However monthly payment APR rate was a little strong, which felt like it was taking advantage of those that weren’t in a position that to pay for their policy outright.”

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Posted 6 years ago

Hi Katherine, We're sorry to hear that you felt the APR was a little high on your policy finance. We are glad to see we were able to offer you a competitive price. Thanks for leaving us the feedback, we will take your comments onboard to improve our overall service. The team at Hedgehog

Posted 6 years ago

“Hedgehog provided little to no hassle to getting my car insured and provided me good rates when other car insurance companies wouldn't. Their online customer service is really helpful in case you need help with anything.”

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Posted 6 years ago

Hi Daniel, We really appreciate the feedback regarding our customer service, we will be sure to pass this onto them. It is great to hear we were competitive for you when others weren't! Thanks again. The team at Hedgehog

Posted 6 years ago

“Good company Thanks”

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Posted 6 years ago

Hi Vaishali, Thank you for the kind comments. We hope you enjoy the rest of your day :) The team at Hedgehog

Posted 6 years ago

“Very quick and easy to do and for the best price... The quality of the service will depend on how easy and stress free it will be if I need to claim for any reason”

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Posted 6 years ago

Hi Dean, Thank you for leaving your review. We are so pleased to hear that your price was competitive. We can assure you we will look after you if you ever needed to claim :) The team at Hedgehog

Posted 6 years ago

“Easy and very helpful”

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Posted 6 years ago

Thank you for the kind comments, Simon. It's great to hear that we were helpful. The team at Hedgehog

Posted 6 years ago

“Really easy to use website and highly competitive pricing.”

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Posted 6 years ago

Hi Alexander, Thank you for the 5-stars! We are pleased to see that you had a competitive price and that you found the website easy to use :) The team at Hedgehog

Posted 6 years ago

“Website was quick & easy to sort through.”

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Posted 6 years ago

Hi Callum, It's great to hear the positive feedback about our website. We really appreciate the time you have taken to leave us the review :) The team at Hedgehog

Posted 6 years ago

“Sry good thank you.”

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Posted 6 years ago

Hi Paul, Thank you for the 5-stars! We are pleased to see everything was good for you. The team at Hedgehog

Posted 6 years ago

“Can't fault the online service”

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Posted 6 years ago

Hi Graeme, It's great to see you like our online service. Thank you for leaving us the feedback. The team at Hedgehog

Posted 6 years ago

“Easy to do insurance”

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Posted 6 years ago

Hi Lesley, Thank you for the review. We are pleased to see everything was easy for you. The team at Hedgehog

Posted 6 years ago

“The purchasing of insurance so handy and the prices are so reasonable!”

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Posted 6 years ago

It's great to read you found everything easy and our price was competitive! Thanks for taking the time to leave the review. The team at Hedgehog

Posted 6 years ago

“First time heard of Hedgehog. Website easy to access with excellent value policy compared to bigger names”

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Posted 6 years ago

Thank you for the kind words, Terry. We really appreciate the feedback you have given us :) The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews