Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Maylite Trading Estate, Martley, Worcestershire
Rating: 4.40

4.4 Rating 3,386 Reviews

94 %

of reviewers recommend Hello Baby

4.4

Based on 3,386 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Tutti Bambini cot online, we ordered very early and it showed in stock on website, however, shortly after ordering I was contacted to advise that it would be delayed as out of stock, the next day I received another call to say it would be even later, this wasn't an issue for us as we were early ordering and didnt plan to have them use it until they were 6 months old. Despite being told a later delivery date the cot arrived early, delivered to my work. The delivery drivedr was rude and impatient, interupting my colleague who was on the phone to sign his delivery note. The cot itself was not in the best shape, they are a few imperfections and the dropside split when we tried to use it, I contacted tutti bambini as advised and emailed photos to them. They said they would replace but item was out of stock (this is mid Jan 2014) part would not be available till March, again not an issue for us as not due till May, the lady there kept me updated as the date was pushed back and eventually I called them to see what was happening in April as not heard and was told May, the cot side arrived without warning last week (mid June) so just 6 months wait! This is more a reflection on the manufacturer than Hello Baby but having said that no apology was offered for the behavior of the driver and as it is them selling thr products they should take some responsibility. Overall now that it's complete I am happy with the cot as I love the design so am prepared to overlook the somewhat shoddy finish and waiting time.”

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Posted 11 years ago

“Sophie is a life saver... its a must have!”

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Posted 11 years ago

“The delivery was very prompt and my order arrived in good condition.”

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Posted 11 years ago

“I ordered a book from hello books. I was very pleased at how fast the book arrived at my home from the time of placing the order. It was very fast and also, the book was well packaged. I cant say more than that apart from, it was a great service provided from HELLO BOOKS. I will buy from them again and I recommend them.”

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Posted 11 years ago

“Bought a cricket quiz book for my brother's birthday. I ordered it just before the weekend and it arrived on the Monday. It was such a fast service that I highly recommend this company. It is fast and efficient.”

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Posted 11 years ago

“Quick delivery and very friendly customer service, thank you!”

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Posted 11 years ago

“Quick & no problems”

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Posted 11 years ago

“Item just as I expected and arrived very quickly Thank you!”

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Posted 11 years ago

“Not only did I find the book I couldn't locate elsewhere, but it arrived at my door well packaged and within three days of having purchased it.”

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Posted 11 years ago

“Fast delivery and great item. Thanks :-)”

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Posted 11 years ago

“Everything perfect. Thanks.”

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Posted 11 years ago

“Product as described, prompt delivery, very well packaged.. Very satisfied customer...”

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Posted 11 years ago

“Extremely poor service! Said they had a product in stock... all of a sudden they didn't. Said the item was dispatched, didn't receive it. When I emailed them they asked me for my telephone number... all of which was on the order form. They said there was some mis-communication with themselves and the manufacturer. Then they asked me what day delivery would be suitable, I told them the day but ended up getting the delivery the day before, luckily I had cancelled the arrangements I had. Not to mention the delivery driver was basically chucking the box around because he found it too heavy. Terrible mistake choosing this company.”

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Posted 11 years ago

Hello, I am very sorry that your shopping experience with us was not as both you and we would have hoped for. There was unfortunately a supply issue which we ensured that we kept you up to date with on a daily basis leading up to the delivery date on your nominated day. If there is anything else that we can do to help you with this order, please do not hesitate to contact us on our dedicated Customer Services number of 0203 397 1399 Kind Regards The Hello Baby Customer Care Team

Posted 11 years ago

“Prompt service. Item arrived as promised. i.e. brand new”

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Posted 11 years ago

“Great service, prompt delivery and would use HelloBaby again, many thanks!”

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Posted 11 years ago

“Book as described. Quick delivery. Thanks for speedy and good service.”

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Posted 11 years ago

“Great product, fast delivery”

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Posted 11 years ago

“My product arrived fast, was well packaged and exactly what I ordered.”

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Posted 11 years ago

“Quick delivery! And excellent book my little girl loved it!”

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Posted 11 years ago

“As good as it can be , no issues . But now getting lots of spam emails.”

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Posted 11 years ago

Hello Baby is rated 4.4 based on 3,386 reviews