Login

Start Free Trial Are you a business? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Hemming & Wills Reviews

4.7 Rating 167 Reviews

92 %

of reviewers recommend Hemming & Wills

Company Reviews

Product Reviews

About Hemming & Wills:

We’re an independent, stand-out, contemporary home brand with a conscience and our mission is to help create Happiness at Home.

Proudly British, we offer a unique combination of affordable, design-led, contemporary & mid-century home furnishings including sustainable options and a great collection of ethically made plastic free & reusable homewares. All backed by an exceptional customer experience, we genuinely recognise our customers are the heart beat of H&W and we’re here to help you in any way we can.

Visit Website

Phone:

0330-133-1233

Email:

care@hemmingandwills.co.uk

Write Your review

Tell us how Hemming & Wills made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hemming & Wills 5 star review on 1st March 2023

Hemming & Wills 5 star review on 17th January 2023

Hemming & Wills 5 star review on 29th September 2022

Hemming & Wills 5 star review on 26th May 2022

Hemming & Wills 5 star review on 10th December 2021

Hemming & Wills 5 star review on 14th October 2021

Hemming & Wills 5 star review on 14th October 2021

11

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A positive shopping experience, we were kept up to date on our order progress and our furniture arrived in good time.”

Posted 1 year ago

Hi Leigh, Thank you so much for your comments. The team here is very happy to hear you had a positive experience. Thanks again! Zarc @ H&W

Posted 1 year ago

“Great service from start to finish. Excelled quality table purchased in the dark oak. Extremely polite and professional delivery too, and even set the table up for us!”

Posted 1 year ago

Hi Claire, thanks so much for taking the time to leave such a lovely review. We're so happy you've had a positive experience and so glad you love your new furniture! Best wishes, Cecilia @ H&W

Posted 1 year ago

“Despite some delays, we were kept informed at all stages and the quality of the table is great.”

Posted 1 year ago

“Definitely worth the wait, my table and chairs are fabulous and go so well with everything else. Highly recommend, great customer service and always kept up to date on delivery lead times, lovely fella that delivered and put it together for me.”

Posted 1 year ago

Hi Karen, we can’t thank you enough for the kind words about services and your new table and chairs. Your review means a lot to us and lets us know we’re on the right track! Best wishes, Cecilia @ H&W

Posted 1 year ago

“So happy with my table, bench & chairs, amazing quality and so worth the wait. Delivery was smooth and the chap who assembled was very nice and super quick. Highly recommend!”

Posted 1 year ago

Hi Hannah, thanks so much for your kind review. We really appreciate it and we're so pleased that you're happy with our service and your new furniture . Thanks again, Cecilia @ H&W

Posted 1 year ago

“Very pleased with our table, made to high quality. Customer service was excellent.”

Posted 1 year ago

Hi Georgia, thanks so much for taking the time to leave such a lovely review. We're glad you are pleased with your new furniture and we're so pleased that you're happy with our service. Best wishes, Cecilia @ H&W

Posted 1 year ago

“We absolutely adore our new reclaimed table from Hemming and Wills! The selection of the wood and delivery process was so simple (delivered sooner than expected) and great having the option to pay over three months. In comparison with other made to order sites, far better/quicker/communication! All round great experience and would love to buy more beautiful items in the future! Thank you!”

Posted 1 year ago

Hi Lucy, thank you so much for taking the time to leave such a lovely review. We're so happy you've had a positive experience and so glad you love your new furniture! Best wishes, Cecilia @ H&W

Posted 1 year ago

“Great customer service from start to finish. Would definitely buy from Hemming & Wills again. Our table arrived earlier than expected and was assembled for us. Hassle free.”

Posted 1 year ago

Hi Francesca, thanks so much for your kind review. We really appreciate it and we're so pleased that you're happy with our service. Thanks again, Chris @ H&W

Posted 1 year ago

“Both the goods and the service have been faultless. Our dining set arrived yesterday and it’s absolutely stunning, so worth the wait to have something specially made. But more than that, can’t thank H&W enough - I placed the order while still living at our old house and in a ditzy moment forgot to mention the change of address when the team called to organise delivery. When they pulled up at the old house they could easily have said it’s not their problem, unloaded it there and and left me to deal with it but instead they agreed to bring it to me at the new address (a 50 min round trip) and made me feel like it was no trouble at all. The chap who delivered and built the table was so friendly and kind, which made me feel a bit less mortified! Can’t recommend enough.”

Posted 1 year ago

Hi Heather, thanks so much for taking the time to leave such a lovely review. We're so happy you've had a positive experience and so glad you love your new furniture! Best wishes, Cecilia @ H&W

Posted 1 year ago

“Absolutely love my table and bench , the quality is excellent and the amazing wood scent is still strong.I was a little concerned about ordering without seeing the physical products , however my expectations have been exceeded .Would have no hesitations in ordering from this business again.Delivery and installation was perfect.”

Posted 1 year ago

Hi Samantha, thank you for taking the time to leave a review and we're so glad you are pleased with the quality of your furniture! :) Thanks again, Cecilia @ H&W

Posted 1 year ago

“Our experience with Hemming & Wills couldn’t be more positive! The website is easy to navigate and clear and we were able to easily choose our items with confidence. Delivery was on time and communication with customer service was prompt, friendly and professional. The quality of our new furniture is exceptional and we will most definitely be placing more orders in the future!”

Posted 1 year ago

Hi Victoria, thanks so much for taking the time to leave such a lovely review. We're so happy you've had a positive experience and so glad you love your new furniture! Best wishes, Cecilia @ H&W

Posted 1 year ago

“We bought our dining table, chairs and bench from Hemming and Wills. Really happy with the quality and delivery. We were kept well informed about our delivery and were consulted for the type of finish we wanted. Really happy with the service that was provided.”

Posted 1 year ago

Hi Priya, thank you for taking the time to leave a review and we're so glad you are pleased with the quality of your furniture and we're so pleased that you're happy with our service. Best wishes, Cecilia @ H&W

Posted 1 year ago

“My reclaimed table arrived and it’s perfect! My delivery was later than expected due to COVID etc, but the customer service about this was fantastic. Easy installation and has changed my kitchen space completely. Couldn’t fault a thing.”

Posted 1 year ago

Hi Claire, thanks for the kind review. We're glad that you pleased with your furniture and we're so happy you've had a positive experience. Best wishes, Cecilia @ H&W

Posted 1 year ago

“Excellent produce and excellent service. The time frames were communicated and stuck to. Was really happy that H&W even assembled our table and bench on delivery.”

Posted 1 year ago

Hi Andrew, thanks for the positive review. We are so glad you are pleased with your furniture and we really appreciate you taking the time out to share your experience with us. Best wishes, Cecilia @ H&W

Posted 1 year ago

“Sublime service from Hemming & Wills from day 1. Customer service second to none. Great, effective comms and a lovely customer approach with a little twist of humour. Blown away by our reclaimed table and bench and the Eames style chairs just give it a contemporary kiss. Wonderful stuff. Thanks so much x”

Posted 2 years ago

Hi Jayne, Thanks so much for taking the time to leave such a lovely review. We're so happy you've had a positive experience and so glad you love your new furniture! Best wishes, Becky @ H&W

Posted 2 years ago

“Good service .. a long delivery time but it actually came within the timescale. Customer was very good too.”

Posted 2 years ago

“Totally worth the wait! Was a bit nervous buying a table online, having never seen it in real life, but it is even more beautiful than I imagined. Has made my kitchen!”

Posted 2 years ago

Hi Gemma, Thank you so much for the review. We think your table looks stunning in its new home and are so glad you are pleased with it! :) Best wishes, Becky @ H&W

Posted 2 years ago

“Whilst there were unforeseen issues with our order (outside of Hemming & Wills) control, we could not be happier with the general service and compensation offered for the prolonged delays. We have since received our order and are completely satisfied with the furniture.”

Posted 2 years ago

Hi Ben, Thank you so much for bearing with us through a period of delay and we're so glad your furniture was worth the wait! Thanks for taking the time to leave a review, as a small business it means the world to us :) Best wishes, Becky @ H&W

Posted 2 years ago

“A table we can now all eat around, without the need to pull in a few random chairs! Thinking about family traditions, eating as a family, everyday is certainly one of them. Eating has always been a family affair, food has always brought us all together. For as long as I can remember we always, without fail, sat and had a family meal in the evenings... So, the tradition continues...living away from family we don't get everyone sat around the table as often as we would like but now when we do, we can do it comfortably 😍😊💗. I always like to support small, ethical and sustainable businesses when I can and Hemming and Wills have been absolutely excellent. Beautiful craftsmanship and fantastic customer service. Thank you so much to @hemmingandwills for the gorgeous handmade, UK made, sustainably sourced table, bench and Charles Eames chairs @charleseames Dinners at mine 😊😊😊💗”

Posted 2 years ago

Hi Joanna, Thank you so much for leaving such a lovely review! We're so pleased our furniture can help bring people together and create wonderful memories. I've shared your kind words with the team and the pleasure is all ours! Best wishes, Becky @ H&W

Posted 2 years ago

“Really good service, very high quality table and bench. Highly recommend!”

Posted 2 years ago

Hi Simon, Thank you for taking the time to leave a review and we're so glad you are pleased with the quality of your furniture! :) Best wishes, Becky @ H&W

Posted 2 years ago

«
1
2
3
4
5
»

Hemming & Wills is rated 4.7 based on 167 reviews