Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.51

4.5 Rating 7,623 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would highly recommend Herbies nice easy transaction, staff and the support team are very friendly and helpful, with fast response time. I will definitely be back”

Helpful Report

Posted 5 months ago

“I had a seed not germinate and Alice from customer service helped me out very helpful and gave me better germination methods I will definitely shop. With y’all on my next season ❗️”

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Posted 5 months ago

“Definitely recommend this company for buying your seeds, very kind and responsive on emails best seed company ive ordered from definitely”

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Posted 5 months ago

“I still haven’t received my product, and it’s been much longer than expected. I kindly request a full refund as soon as possible. Please address this issue immediately. Thank you.”

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Posted 5 months ago

Hello, Thank you for the review, it's greatly appreciated! We are really sorry to hear about the issue. Unfortunately, the guarantee period has expired in your case as your order was placed one year ago. However, we still would be glad to look into the situation and help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 5 months ago

“Very easy and quick. Thank you”

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Posted 5 months ago

“Great customer service in real time highly recommend herbies both service and product A+”

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Posted 5 months ago

“Really happy with my order shipping was right on time will definitely purchasing again”

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Posted 5 months ago

“Professional and discretionary”

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Posted 5 months ago

“Great service all round. Live chat agents are extremely helpful and delivered promptly.Highly recommended..”

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Posted 5 months ago

“Fast discreet delivery and the seeds look okay. I will be ordering again from herbies”

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Posted 5 months ago

“They never sent my product but still changed my card! Sorry but they had discreetly inserted product inside container. I never knew it was in the bottom until customer service informed me to check. Again sorry for the misunderstanding”

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Posted 5 months ago

Hello, Thank you for the review! We are sorry to hear about the situation and will do our best to help! Please check your mailbox— we've contacted you to discuss the situation in a bit more detail Respectfully, Herbies

Posted 5 months ago

“Definitely recommend herbies Great customer service Great products Fast postage Definitely be buying again in the future. Many thanks Happy customer”

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Posted 5 months ago

“I was missing 4 seeds from my previous order, I contacted customer service who looked into my order. They realised they under shipped on my seeds. They were quite happy to send my missing seeds for free with a couple of freebies for the inconvenience, the order only took 5 days to reach Australia. This is my 5th order with Herbies, always happy with seed quality, 90% germination rate, top marks.”

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Posted 5 months ago

“Great service and delivery”

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Posted 5 months ago

“Everything was fast and easy will let you know the rest when I plant”

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Posted 5 months ago

“Seeds arrived promptly and in good condition. Cheers Let's re rate the experience after the seeds perform. Very excited”

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Posted 5 months ago

“Great experience great customer service product got safely to my home highly recommend”

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Posted 5 months ago

“Herbie seeds done a fantastic job in customer service top quality service fear price seeds and delivery was outstanding . Highly recommend”

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Posted 5 months ago

“Great service Fast with excellent back up service Thank you very much”

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Posted 5 months ago

“The stealth delivery was really the best. reliable herbies Thank you for your safe and fast delivery.”

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Posted 5 months ago

Herbies Seeds is rated 4.5 based on 7,623 reviews