Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.43

4.4 Rating 5,665 Reviews

86 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.4

Based on 5,665 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finde die sortenauswahl und die Promos super gut und freue mich sagen zu dürfen das ihr ein neuen Kunden gefunden habt probiert es aus bestellt euch was es wird sich lohnen”

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Posted 1 month ago

“Die Lieferung kam pünktlich an. Und danke für das Geschenk”

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Posted 1 month ago

“Seeds came quick, one seed in my pack of 3 was underdeveloped and did not grow. You would think when buying such high dollar seeds this wouldnt happen. The other two sprouted quickly and seem to be growing on schedule as well. (Northern lights autoflower)”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it helps a lot! We provide guarantees for such cases and are happy to help. Please take a look in your inbox, we've reached out to you with additional information Respectfully, Herbies

Posted 1 month ago

“The goods were confiscated due to customs problems.　 I immediately contacted customer support and informed them of the fact and they shipped the same item under a different name and address. Nevertheless, the item was still confiscated by customs again. I contacted the customer supporter again, he responded that he would cancel the order and refund me the money I paid immediately via PayPal. I am disappointed that I did not receive my merchandise, but they were great customer support.”

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Posted 1 month ago

“This was my first order. Very impressed! Fast shipping, easy and large selection, prices are awesome.”

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Posted 1 month ago

“Impeccable service and quality seeds. I needed to get in touch with the team to ask some questions and I received very good service, it was a very positive experience. Seeds arrived quickly and discreetly. A great purchase”

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Posted 1 month ago

“Fantastic products and service. Fast and secure shipping”

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Posted 1 month ago

“Great customer service. Great pricing and quick shipping. Would do business with again. You gotta like free seeds.”

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Posted 1 month ago

“very happy with the service”

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Posted 1 month ago

“Ordered seeds in April and still waiting here in South africa. When contacted herbies says it's just the way it is sometimes... we're almost in June now... they said I should wait until August to file for compensation. What a waste of monet and total disappointment.”

Helpful Report

Posted 1 month ago

Hello Robin, Thank you for the review, it's very helpful! Cases of packages failing to arrive are handled in a way which is outlined on our guarantees page. The period to be eligible for a replacement is determined by the average delivery time to the recipient's country. In your case, the package is still not able to be qualified as lost since the average delivery time hasn't been exceeded. Hope this clears things up and if you have any questions or need further assistance, please feel free to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“I purchased $600.00 AUS worth of seeds over two months ago and still not here! I have paid insurance and stealth delivery and emailed three times with no reply. WTF”

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Posted 1 month ago

Hello, Thank you for the feedback, it helps a lot! According to our records, we've responded to your email several days ago, but haven't heard back. Please have a look in your inbox at your earliest convenience Respectfully, Herbies

Posted 1 month ago

“Came with no problems and nice little gifts inside”

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Posted 1 month ago

“There was some confusion with my order but it was dealt with quickly and professionally and my order was received promptly. Thank you!”

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Posted 1 month ago

Hello, Thank you for the review! Based on our records, your order was sent and it should arrive very soon. The tracking link was sent to your email. If you have any questions or need any further assistance, please don't hesitate to reach out to us via email or live chat on our website Respectfully, Herbies

Posted 1 month ago

“I ordered the first time and had seeds not crack! Then I contacted them and so they sent seeds in place, so this time I get them and try germinating the Apple Betty AGAIN and nothing! 3 Apple Betty seeds now n none have germination! All my temps are right in room paper towel method and nothing!! Probably go to another seed bank next year as I can't be trying and planning the keep getting set backs!!”

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Posted 1 month ago

Hello Brian, Thank you for the review, it helps a lot! Sorry to hear that one strain wasn't able to make it, guarantees are in place to cover such cases. We've reached out to you for further clarification, please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Fast delivery. Pretty good site. Would prefer if some basic instructions came with the seeds. I know how to grow stuff but some varieties like certain fertilizers at certain times, like to be trimmed at times, like more or less light, etc. It would be nice if they came with a small card that helped with the process. Instead I'll go to the site and gather what info I can and print it out. No biggie.”

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Posted 1 month ago

“I've ordered from Herbies in the past and was always happy with their service and seeds. I received this order very quickly (less than a week in the USA) and haven't started the seeds yet but will return to update this review after germination. Thanks Herbies for the fast service.”

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Posted 1 month ago

“Super Support, schnelle Abwicklung per Überweisung und Lieferung !!! Alle Seeds waren bis jetzt Top ! Preis Leistung ist optimal ! Wie immer bin ich absolut zufrieden mit Euch. Vieleicht schaffe ich es diesmal ein paar Fotos zu schicken. Dankeschön an Euch!!!”

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Posted 1 month ago

“Es el mejor sitio web donde puedes elegir, gracias al apoyo de operadores profesionales y amables, los mejores productos del mercado, bancos de semillas de los principales países, creadores de las mejores genéticas de cannabis de última generación. Recomendable sin lugar a dudas.”

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Posted 1 month ago

“I have had previous good experiences with Herbies. However, my last purchase had two seeds that didn't germinate. I'm a plant and soil scientist, so not a novice. When I contacted the company, they required quite a few processes to get new seeds expedited. Once I completed these processes, they told me they could not send new seeds unless I placed another order and paid for new shipping. I do not need more seeds at this time so I asked for a refund. They do not give refunds. These seeds are too expensive to not be viable or at least have a replacement process that is customer friendly. This will be my last order. Now looking at the reviews, I see that many people have this issue and have marked the returns/refund process as "Difficult". Expensive lesson learned.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the feedback, it's greatly appreciated! Cases of non-germination are handled in exact accordance with what is stated on our guarantees page. We fairly state that photos of the failed seeds are necessary in order to be eligible for free replacements. In your case, photos of the seeds weren't provided — meaning that we are unable to proceed with the free replacements. Despite that, we've still offered some form of compensation since we still wanted to help. Hope this clears things up and if you have any further questions, please don't hesitate to reach out Respectfully, Herbies

Posted 1 month ago

“Easy to deal with people, who have knowledge of the industry and where it's heading. Great strains recommend. Fast sending time, 75 seeds, 6 days to my letter box in rural New Zealand. Good genetic freebie seeds also received. Thanks Guys and girls.”

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Posted 1 month ago

Herbies Seeds is rated 4.4 based on 5,665 reviews