Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.50

4.5 Rating 7,535 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very impressed with herbies. The support is 2nd to none. I will be a loyal customer for years to come.”

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Posted 1 month ago

“First ordered to Aus 10th feb 1 attempt lost in transit ? 2 attempt customs seized Nearly 2 months still no seeds Waiting for order to be re sent for 3rd time”

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Posted 1 month ago

Hello, Thank you for the review! We regret to hear the order hasn't arrived. We've been experiencing some issues with delivery to Australia recently, but we're proactively working on resolving them and as soon as everything is set, we'll let you know and proceed from there. Rest assured - you won't be left behind! Respectfully, Herbies

Posted 1 month ago

“Alles bestens 👍”

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Posted 1 month ago

“Very happy, exactly what I ordered with prompt delivery, cheers”

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Posted 1 month ago

“Very fast delivery! I was impressed with how many choices I had to choose from. And the freebies sealed the deal!”

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Posted 1 month ago

“Great experience with my order. One of the seeds I ordered were damaged, probably due to rough handling from the package handlers. I sent an email regarding the situation, very fast response aswell as a code for another seed on my next offer. They even offered to just send out another one straight away. Well done guys great attitude and great customer service”

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Posted 1 month ago

“I ordered 5 blackberry moon rock seeds and not one of them germinated and sprouted. I got a hold of customer service and explained my situation and sent them photos. They immediately sent me 5 new seeds and all 5 have sprouted up already. Been using herbies for years now and will continue to be a loyal customer.”

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Posted 1 month ago

Hello Peter, Thank you for your review, it's greatly appreciated! Since the issue has been resolved, we kindly ask you to change your rating. Please check your email — we've sent you the link to edit your review. Thank you in advance! Respectfully, Herbies

Posted 1 month ago

“done everything they said they would 10 out of 10”

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Posted 1 month ago

“Top service had a problem with my order contacted me straight back and resolved very quickly and even through in extra seeds top company”

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Posted 1 month ago

“Delivered in 3 days, seeds looked good. Great job!”

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Posted 1 month ago

“Standup company lot of extra stuff”

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Posted 1 month ago

“I ordered my seeds a few weeks ago and they came in the mail today. Well packed. I will not be planting till closer to Spring as it’s just the start of Autumn here so I can’t comment on the efficacy of the plants yet. I will do so at a later date.”

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Posted 1 month ago

“Thank you herbieseeds received and 😁😁😁😁 just look at the smiling”

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Posted 1 month ago

“One seed out of 7 germinated, and the seed that germinated is about 5 weeks in and is now looking deformed and is stunted, herbies did send me replacement seeds but they also didn't germinate. Will probably never buy from them again.”

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Posted 1 month ago

Hello, Thank you for your review – it helps! We will be happy to look into the situation and provide possible assistance in accordance with our Guarantee Policy. We have already reached out to you via email with additional information – please check your inbox Respectfully, Herbies

Posted 1 month ago

“after 5 unsuccessful attempts to buy seeds from Australia. it was obvious that little effort was made regards stealth packages on at a least one occasion . It seems delivery to Australia is not as simple as they make it seem All round nice people to deal with and happy to refund”

Helpful Report

Posted 1 month ago

Hello A, Thank you for the review – it is appreciated! Indeed, due to a recent activity uptick at the customs of Australia, we have encountered certain delivery issues and delays recently. However, we are working on resolving the matter as soon as possible and, hopefully, the issue will be dealt with very soon! We will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“Made a mistake putting in my address when I placed my order. Herbies resent the order to the correct address with no charge. This is the kind of service that will have me making more purchases in the future.”

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Posted 1 month ago

“I have been given excellent tech support, I had growing problems they saved my entire crop, they also was excellent about returns I had. I'm a customer for life”

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Posted 1 month ago

“I received a wine bottle opener and a stopper Not my order”

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Posted 1 month ago

Hello Michael, Thank you for your review – it helps a lot! The product was placed inside the stealth item – we have already reached out to you via email with additional details – please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Ordered seeds and they all popped but one. I emailed them and they tell me that they want a pic of the seed that didn't sprout. Who the hell takes a pic of an unsprouted seed? Wow it's just one and they can't send another without the pic. They wanna give me a code for my next purchase...WILL NOT HAPPEN. If i was trying to scam them I think I would try for 10 seeds maybe...not just one. WTH Herbies it's one stinking seed...is that going to break the company? U gained and lost a customer all in that one order”

Helpful Report

Posted 1 month ago

Hello Jeff, Thank you for your review – it is appreciated! We have a Guarantee Policy in place and a procedure we have to follow. In this case, even though not all the requirements have been fulfilled we are still willing to provide possible assistance as we value your time and efforts. We have already reached out to you via email with additional details regarding the matter – please take a look Respectfully, Herbies

Posted 1 month ago

“Very happy with speedy delivery and product. Cheers.”

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Posted 1 month ago

Herbies Seeds is rated 4.5 based on 7,535 reviews