PURE ATMOSPHERE S.A.M. SL Herbies Seeds Reviews

Name: PURE ATMOSPHERE S.A.M. SL Herbies Seeds
Address: C/ San Vicente, 20 - 1, C/ San Vicente, 20 - 1, Alicante
Rating: 4.52

4.5 Rating 8,386 Reviews

88 %

of reviewers recommend PURE ATMOSPHERE S.A.M. SL Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 8,386 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PURE ATMOSPHERE S.A.M. SL Herbies Seeds 5 star review on 22nd August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st order was stopped at customs in Sydney. Contacted Herbies and they replaced the order with bonus seeds included sent by FEDEX this time and I received my order within 7 days. so far 100% germination. Fantastic service”

Helpful Report

Posted 2 months ago

Hello, Thank you for sharing your experience with our service – we appreciate that a lot! We’re delighted to have met your expectations and are grateful for your support. We hope to see you again soon! Respectfully, Herbies

Posted 2 months ago

“Just received a email saying my seeds have arrived, unfortunately I’m on holiday, but I’m so excited to get home and sprout my seeds , thank you so much Herbies , I’ll right another review when I get home in a few days time , again thanks for being such a great place to deal with and I love your ways in life 🤜🏽🤛🏽”

Helpful Report

Posted 2 months ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 2 months ago

“⭐⭐⭐⭐⭐ Excellent Service from Herbies Seeds Team I recently placed an order with Herbies and wanted to share my experience. While I did have a couple of beans that unfortunately didn’t germinate, the way the team handled my concerns was outstanding. From the very beginning, communication was smooth, professional, and incredibly prompt. I dealt with several team members — Alice, Rowan, Ophelia, and Nolan — and each one of them went above and beyond to make sure I was taken care of. Every issue I raised was acknowledged straight away, and solutions were always offered without any hassle. The beans that did sprout are going strong and have exceeded my expectations with how quickly and healthily they’re developing. It’s clear that Herbies sources quality genetics, and I’m genuinely impressed with the results so far. What stood out most for me was the customer service. Problems happen in this hobby, but it’s rare to find a company that supports its customers so consistently. Herbies not only answered my emails quickly but made me feel like my order mattered. Overall, I’m really satisfied with the professionalism of the team and the strength of the plants I have going now. I’ll definitely continue to order from Herbies and recommend them to others. -John D.”

Helpful Report

Posted 2 months ago

Hello! Thank you so much for your detailed review! We're glad to hear you had a positive experience, and we appreciate you taking the time to share your feedback. It reassures us that we are on the right track, knowing that we have met your expectations. Please know that we're always here if there's anything more we can do to improve your experience next time. Thank you again for choosing us! We look forward to seeing you in our store again soon! With best wishes, Herbies

Posted 2 months ago

“Great service I had 2 seeds that didn’t germinate and after the process they will seed new seeds in my next order. Thanks HS 👌🏽”

Helpful Report

Posted 2 months ago

Hello! Thank you for the review — it's greatly appreciated! Your support means a lot to us. Please know that we're always here if there's anything else we can do to improve your experience next time. Thank you again for choosing us! Best regards, Herbies

Posted 2 months ago

“I received my parcel today, I found their customer service agents very helpful and eager to do a good job. The prices are really good compared to some other places I looked and I got several bonus genetics.”

Helpful Report

Posted 2 months ago

Hello! Thank you for your positive feedback – it means a lot to us! Your satisfaction is very important to us, and we would be delighted to welcome you back any time. With best wishes, Herbies

Posted 2 months ago

“Fast secure shipping ! Had a little issue but there costumer service was helpful and made up for it thanks a lot an look forward to doing business again soon”

Helpful Report

Posted 2 months ago

Hello! We’re thrilled to hear you had a great experience — thank you for the wonderful review! Your support means a lot to us, and please know that we're always here if there's anything more we can do to improve your experience next time. Thanks again for choosing us! With best wishes, Herbies

Posted 2 months ago

“They have germinated good very happy I haven't done them all so far 100 % strike rate they arrived quickly”

Helpful Report

Posted 2 months ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 2 months ago

“Very happy with my order. Im in NZ and never ordered seeds before ,I was skeptical. It arrived in about a week. Satisfied customer. I would be happy to recommend to anyone.Thankyou”

Helpful Report

Posted 2 months ago

Hello Janine, Thank you for sharing your experience with our shop, it's greatly appreciated! We’re delighted to have met your expectations and hope to see you again soon! Respectfully, Herbies

Posted 2 months ago

“Very good, lots of bonus seeds and very good customer service”

Helpful Report

Posted 2 months ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 2 months ago

“Seeds arrived un NZ today, didn't take long to get here, stoked! Let's see how they grow next :)”

Helpful Report

Posted 2 months ago

Hello Grant, Thank you for the review - we're happy to hear the shipping was fast. Looking forward to hearing updates on the grow! Respectfully, Herbies

Posted 2 months ago

“I'm usually a herbies fan. But was let down after 5 of the seeds didn't sprout?? 10 out of 15 sprouted. And are doing well. Hopefully get a refund back from herbies. Otherwise there a great site and good selection. 👍 I recommend this site to all friends. Hopefully that helps.”

Helpful Report

Posted 2 months ago

Hello Joey, Thank you for the review We regret to hear you've faced this issue. We have Satisfaction Guarantees for such cases, so no worries - we'll do our best to provide assistance. Please check your inbox, there should be an email with clarification from us Respectfully, Herbies

Posted 2 months ago

“Very Very satisfied with the service. 100 % recommend”

Helpful Report

Posted 2 months ago

Hello Willie, Thank you for the review! It's a pleasure to see you're satisfied with our service. Hope to see you back anytime Respectfully, Herbies

Posted 2 months ago

“There seeds always germinate, they answer all questions , they are the extreamly helpful and I get presents.”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review - we're delighted to hear that! We wish you best of luck and will also be happy to see you with us Respectfully, Herbies

Posted 2 months ago

“Absolutely the best place to buy your seeds,they are the best thankyou”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review - we're happy to hear you like our product! We wish you all the best and hope to see you again soon Respectfully, Herbies

Posted 2 months ago

“Great delivery and happy to replace the few that didn't pop up”

Helpful Report

Posted 2 months ago

Hello, Thank you for the review We're always happy to provide assistance with the germination cases! Hopefully, the replacements will pop up with no problem Respectfully, Herbies

Posted 2 months ago

“Never any problems with anything at Herbies. Why would I sleep around?”

Helpful Report

Posted 2 months ago

Hello Dookie, Thank you for the review - it's nice to hear you're satisfied with us. We will be happy to see you again anytime Respectfully, Herbies

Posted 2 months ago

“I purchased a few orders all went through perfectly. Couple weeks later did another order which got Pinched via Customs Sydney Aus. I emailed Herbies as they weren’t moving from Sydney Customs. Herbies automatically seen this as I did. Herbies said wait a couple weeks keep contact via email and will send the same order through again free of charge. I was stoked then to also have them come within 8 days was fantastic. Always keep contacting Herbies as they were more than happy to make sure I got my order again. Herbies lost in the end with ther stock stuck customs Sydney. But they win in the End as I will keep purchasing orders through them as I have for the last couple years. Thankyou to the staff and the Well mannered communication between us. The pics below are Glookies Barney’s Farm I took before harvest and GG#4 Auto bonus seeds Herbies. I rate the Glookies 7 out of 10 and the GG#4 auto 4 out of 10.”

Helpful Report

Posted 2 months ago

Hello Bee Kay, Thank you for sharing your feedback - that's much appreciated! We're always happy to help and do our best to make our customers satisfied with us Respectfully, Herbies

Posted 2 months ago

“I found herbies to 💯% back exactly what they say with looking after the customer and standing by their word .They are true to their word and sincerely honest when dealing with their customers which these days it can be hard to find .Im super happy to say I use herbies seeds and have total confidence in them when it comes to shipment absolutely no fears or question marks about herbies they are a legitimate customer based and focused company with their clients best interests and privacy at heart”

Helpful Report

Posted 2 months ago

Hello, Thank you so much for your detailed review! We are happy to hear about your positive experience and appreciate you taking the time to share your feedback. We look forward to seeing you in our store again! Respectfully, Herbies

Posted 2 months ago

“Herbie's has been great, when my package was confiscated they sent out another package without hesitation and the second package arrived without problem. I will be shopping at Herbie's again”

Helpful Report

Posted 2 months ago

Hello John, Thank you for your review, it's greatly appreciated! We are glad we could resolve the matter and you were left satisfied with your purchase. We'll be happy to see you in our shop again! Respectfully, Herbies

Posted 2 months ago

“Very happy with my last lot of seeds every seed came in 4 days after 10 days they look great”

Helpful Report

Posted 2 months ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 2 months ago

PURE ATMOSPHERE S.A.M. SL Herbies Seeds is rated 4.5 based on 8,386 reviews