Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.50

4.5 Rating 7,548 Reviews

88 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 7,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“done everything they said they would 10 out of 10”

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Posted 1 month ago

“Top service had a problem with my order contacted me straight back and resolved very quickly and even through in extra seeds top company”

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Posted 1 month ago

“Delivered in 3 days, seeds looked good. Great job!”

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Posted 1 month ago

“Standup company lot of extra stuff”

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Posted 1 month ago

“I ordered my seeds a few weeks ago and they came in the mail today. Well packed. I will not be planting till closer to Spring as it’s just the start of Autumn here so I can’t comment on the efficacy of the plants yet. I will do so at a later date.”

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Posted 1 month ago

“Thank you herbieseeds received and 😁😁😁😁 just look at the smiling”

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Posted 1 month ago

“One seed out of 7 germinated, and the seed that germinated is about 5 weeks in and is now looking deformed and is stunted, herbies did send me replacement seeds but they also didn't germinate. Will probably never buy from them again.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review – it helps! We will be happy to look into the situation and provide possible assistance in accordance with our Guarantee Policy. We have already reached out to you via email with additional information – please check your inbox Respectfully, Herbies

Posted 1 month ago

“after 5 unsuccessful attempts to buy seeds from Australia. it was obvious that little effort was made regards stealth packages on at a least one occasion . It seems delivery to Australia is not as simple as they make it seem All round nice people to deal with and happy to refund”

Helpful Report

Posted 1 month ago

Hello A, Thank you for the review – it is appreciated! Indeed, due to a recent activity uptick at the customs of Australia, we have encountered certain delivery issues and delays recently. However, we are working on resolving the matter as soon as possible and, hopefully, the issue will be dealt with very soon! We will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“Made a mistake putting in my address when I placed my order. Herbies resent the order to the correct address with no charge. This is the kind of service that will have me making more purchases in the future.”

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Posted 1 month ago

“I have been given excellent tech support, I had growing problems they saved my entire crop, they also was excellent about returns I had. I'm a customer for life”

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Posted 1 month ago

“I received a wine bottle opener and a stopper Not my order”

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Posted 1 month ago

Hello Michael, Thank you for your review – it helps a lot! The product was placed inside the stealth item – we have already reached out to you via email with additional details – please take a look in your inbox Respectfully, Herbies

Posted 1 month ago

“Ordered seeds and they all popped but one. I emailed them and they tell me that they want a pic of the seed that didn't sprout. Who the hell takes a pic of an unsprouted seed? Wow it's just one and they can't send another without the pic. They wanna give me a code for my next purchase...WILL NOT HAPPEN. If i was trying to scam them I think I would try for 10 seeds maybe...not just one. WTH Herbies it's one stinking seed...is that going to break the company? U gained and lost a customer all in that one order”

Helpful Report

Posted 1 month ago

Hello Jeff, Thank you for your review – it is appreciated! We have a Guarantee Policy in place and a procedure we have to follow. In this case, even though not all the requirements have been fulfilled we are still willing to provide possible assistance as we value your time and efforts. We have already reached out to you via email with additional details regarding the matter – please take a look Respectfully, Herbies

Posted 1 month ago

“Very happy with speedy delivery and product. Cheers.”

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Posted 1 month ago

“Seeds ordered in January. First delivery intercepted at customs. I was not notified of this and still have not been officially informed. Herbies very slowly and reluctantly reissued the order and sent package vie snail mail. Eventually arrived 30 th March unlabelled. Seeds cannot be identified. There is a combination of photo and auto so this is a real pain. Very disappointing experience . We are a small group of growers that have used other seed banks in the past and on recommendation tried Herbies - how wrong we were.”

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Posted 1 month ago

Hello Alan, Thank you for the review! We regret to hear you're not satisfied with our shop. Recently, we indeed stumpled upon some issue with delivery to Australia, however the situation was resolved and the intercepted packages were resent - sorry for the delay. As for labelling - please do not worry, the seeds are labelled this way on purpose so the names of the strains won't receive much attention from third parties. We'll send you an email with identification of each pack shortly, please check Respectfully, Herbies

Posted 1 month ago

“Always great to deal with . Seeds always get to me discreetly and germination rates are great . Highly recommend”

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Posted 1 month ago

“The best place to buy from they stick to there word and make things so very easy thank you”

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Posted 1 month ago

“Received 6 GG#4 and 6 GSC last fall to be ready this spring, all the GG popped within 30hrs but all the GSC’s haven’t popped been 15 days now. Hope at least a couple pop soon! Happy with the choices and price but when half don’t pop it’s not a deal anymore.”

Helpful Report

Posted 1 month ago

Hello Arjan, Thank you for the review! We regret to hear that the GSC’s haven't germinated after 15 days. We have Satisfaction Guarantees for non-germination cases, so we'll be happy to look into the situation and provide necessary assistance! We'll send you an email shortly Respectfully, Herbies

Posted 1 month ago

“Customer service answers in less than five minutes. Order arrived on time with extra goodies inside. The product was packaged well and it took me some time to find it inside. I havent germinated them yet but so far so good. Love herbies.”

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Posted 1 month ago

“The seeds came in discreet packaging in a calculator battery compartment. Unfortunately a lot were crushed as a result. We did have a few good that popped up but they didn't survive. It was my first time and i bought quite a few so I would be able to try again but since so many were crushed I was unable to do that.”

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Posted 1 month ago

Hello Shelby, Thank you for the review! We regret to hear the seeds have arrived crushed, but please do not worry - we have a policy for such cases, so you won't be left behind! We'll send you an email with a resolution shortly, please check Respectfully, Herbies

Posted 1 month ago

“The three seeds have sprouted and doing okay. However the two free ones failed to sprout even though they were soaked at the same time as the other ones.”

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Posted 1 month ago

Hello, Thank you for the reply We regret to hear you've faced the germination issue with the seeds. We've already contacted you via email and will be happy to offer you a possible solution! Respectfully, Herbies

Posted 1 month ago

Herbies Seeds is rated 4.5 based on 7,548 reviews