Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.70

4.7 Rating 1,582 Reviews

94 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,582 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best thing I have done for myself!”

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Posted 6 years ago

“LINCOLN BRANCH VERY OBLIGING.VERY COURTEOUS.ALISON BEVAN A1 IN PRESENTATION. NO PROBLEMS APART FROM VERY EXPENSIVE PRODUCTS.. KIND REGARDS, TONY ESPIN.”

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Posted 6 years ago

“From my first contact with you to today's fitting,everything has been excellent. Jamie was more than helpful and I would recommend your company highly. Thank you Ann”

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Posted 6 years ago

“Experienced a professional -, expert and sympathetic assessment and follow-up.”

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Posted 6 years ago

“EXCELLENT SERVICE. WORKED WELL UNDER PRESSURE AS A FRIEND WAS WAITING OUTSIDE TO TAKE ME TO CHURCH.”

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Posted 6 years ago

“Discussions with Consultant went very well, hearing aids provided are very good and follow-upseems to be working.considerable difficulty in arranging follow-up at convenient time as it seems very difficult to speak to a real live person at the branch.no doubt just unfortunate, but my follow-up appointment has been changed three times - illnesses, internet problems etc”

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Posted 6 years ago

“Your representative turned up on time and did a thorough check of my hearing and set up my hearing aid with the new information”

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Posted 6 years ago

“I have no quibble with the recent assessment, fitted in for my convenience at 08.30 hrs. The air and bone conduction tests were carried out appropriately. I was less enthusiastic to be advised that my hearing aids are now obsolete and then subject to a gentle sales pitch to encourage me to spend from £3,000 to £5,200 on upgrading to the last model which is 'just out' and may well incorporate features which I neither need nor want when my current hearing aids are doing fine. I had been asked for a copy of the audiometry by a Consultant ENT Surgeon whom I was shortly to see and thereby ran into problems. The copy could not be printed out and handed to me - that was against company procedures! I was assured that an e-mail would be sent immediately, a Thursday morning, and the copy would be forwarded via the compliance officer which would reach me by the week-end or at least Monday. It had not arrived, nor clearly was even in the post by Monday afternoon when I phoned the head office. Having explained the position to a member of the Customer service staff, the request overcame the hurdles and once my e-mailed consent for its transmission (medical information is not normally sent by e-mail) had been received, the requested result was e-mailed to me before I left for my appointment on the Tuesday afternoon.”

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Posted 6 years ago

“very helpful giveing good advice on how to improve my hearing”

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Posted 6 years ago

“Very polite and noligable staff.”

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Posted 6 years ago

“Very thorough home hearing test in my own home. Price very expensive”

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Posted 6 years ago

“Very satisfied with the service and consultation I received”

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Posted 6 years ago

“Your representative was very knowledgeable and adjusted my aids to improve my hearing”

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Posted 6 years ago

“I had a friendly and thorough examination. Would recommend.”

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Posted 6 years ago

“Very nice/pleasant young lady is Amanda. Puts you at ease right away.”

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Posted 6 years ago

“Friendly and efficient staff. Nice to deal with”

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Posted 6 years ago

“I visited Kelsey at the Forest pines resort in Broughton lincs. Right from the start I was made very welcome. Kelsey was very polite and professional. I’ve had a hearing test before but I found this time it was very thorough and of course painless.”

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Posted 6 years ago

“I am so pleased that hidden hearing do home visits.”

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Posted 6 years ago

“First ever visit to “Hidden Hearing” in Glasgow, must add that they provided a first class, professional service. Very down to earth approach and made to feel very relaxed and welcoming. From reception right through the entire process. Thank you ,”

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(Glasgow) - Posted 6 years ago

“A very professional meeting very impressed Regards Jim.”

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Posted 6 years ago

Hidden Hearing is rated 4.7 based on 1,582 reviews