Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,724 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Having bought several Hobbs outfits, I felt able to order this dress online, knowing the size would be OK. It was extremely good value in the Black Friday sale.”

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Posted 7 months ago

“No issues with the delivery. Would buy online again”

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Posted 7 months ago

“Hobbs are usually a great store with good standard of clothing”

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Posted 7 months ago

“I would love to leave a, review but am, still waiting on delivery. I have contacted you twice and noone has come back.”

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Posted 7 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that there seems to be a delay with your order, this is not the service I wish to provide our customers at all. Rest assured this will be investigated internally to ensure that your query is resolved. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“Good efficient company.”

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Posted 7 months ago

“Always good quality from Hobbs.”

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Posted 7 months ago

“Wide selection of products on the website. My order was dealt with promptly and arrived safely packaged.”

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Posted 7 months ago

“Dress took too long to be delivered”

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Posted 7 months ago

“I have been a Hobbs shopper for a number of years, and have always liked their style”

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Posted 7 months ago

“I like Hobbs unfortunately dresses in size 6 are to big for me ! Jeans are perfect”

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Posted 7 months ago

“Great service although jumper arrived very creased”

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Posted 7 months ago

“Always excellent, I have tops I’ve had for years.”

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Posted 7 months ago

“perfect blouse from a brilliant shop -thank you Hobbs, as awlays top retailer”

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Posted 7 months ago

“Quality products.”

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Posted 7 months ago

“POOR customer contact service To complain about delayed PAID FOR special delivery When phoned got message "Closed - contact on line". When contacted "Chat " took about 20 minutes to respond!”

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Posted 7 months ago

“Hobbs cancelled the order twice”

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Posted 7 months ago

Good morning, Thank you for bringing this to our attention, and I’m very sorry for the frustration caused by your order being cancelled twice. I completely understand how disappointing and inconvenient this must be. Please contact our Customer Care team with your order details so we can investigate what went wrong and see if there’s a way to help fulfil your order or provide a suitable solution. We appreciate your patience and are here to assist you. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“The fit is truly perfect and worth the money”

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Posted 7 months ago

“Nice quality cloths”

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Posted 7 months ago

“Hobbs offers exceptional quality. Online purchases are always well packed and arrive when expected. Customer service in their shops is always excellent. A superlative shopping experience”

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Posted 7 months ago

“Some really good quality clothes usually high quality material, but not always, so always check label! Fabulous shoes, high quality and comfortable. Clothes size labels are not always reliable, so be ready to go up a size. The shop is beautiful situated, light, may need a little upkeep, in general helpfulness of various different assistants has varied hugely, could do a lot more to advise.”

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Posted 7 months ago

Hobbs is rated 4.4 based on 5,724 reviews