Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,724 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Lovely clothes that look amazing and are good quality”

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Posted 7 months ago

“Need to find a better courier than Evri they are rubbish”

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Posted 7 months ago

Good morning, Thank you for your feedback. I’m very sorry to hear about the issues you’ve experienced with our courier, Evri. We understand how frustrating delays or service problems can be, and we truly appreciate you letting us know. Please rest assured that your comments will be shared with our logistics team as we continually review our delivery partners to improve the service we provide to our customers. We’re very sorry for the inconvenience this has caused and appreciate your patience. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“Easy to navigate website, place order and collect. Hobbs staff were very pleasant and helpful.”

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Posted 7 months ago

“Easy website, quick delivery, well packaged.”

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Posted 7 months ago

“Always good quality”

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Posted 7 months ago

“Have some problem with my order but hobbs have quickly been responding for my email and all sorted out”

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Posted 7 months ago

“Good quality clothing. Ordered online and the packaging was not very substantial. I need to return but the box is ripped.”

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Posted 7 months ago

“Easy to order via the website. Kept up to date on delivery times. Great free returns process too.”

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Posted 7 months ago

“Hobbs always delivers a excellent professional service”

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Posted 7 months ago

“Good company to deal with. Prompt delivery and refunds. What's not to love?”

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Posted 7 months ago

“Terrible service . Still waiting for the dress to be delivered and for someone to tell me what has happened to the delivery. Need the dress for an event next week. Now I need to try to find time to shop for an outfit in a very busy week. Feel very disappointed.”

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Posted 7 months ago

Good morning, Thank you for sharing your experience, and I’m very sorry for the delay and the frustration this has caused. I completely understand how upsetting it must be, especially with your event coming up next week. This is certainly not the level of service we aim to provide, rest assured this will be reported to ensure that your query is resolved. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“Delivery was very good pity about the fit of the trousers”

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Posted 7 months ago

Good morning, Thank you for your feedback. We’re glad to hear delivery went smoothly, but we’re sorry the fit of the trousers wasn’t quite right for you. Please do contact us directly if you need assistance with your return. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“I only recently started buying from them, but love the quality .”

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Posted 7 months ago

“Perfect if you get the leg length right OR be accurate on the inside leg lengths. They’re wrong way too often If you got that right it would be 5 stars”

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Posted 7 months ago

Hello there, Thank you for sharing your feedback. I’m sorry to hear the leg length measurements were off and that this affected your experience. We understand how important a consistent fit is, and we appreciate you bringing this to our attention. I’ll pass your comments to our product team so we can review the measurement options and improve accuracy across styles.

Posted 4 months ago

“Like most stores these days it seems there is a lot more online than in the actual shop. Makes shopping very difficult I feel. That said, returning the jacket to a store was very simple and the staff were very pleasant”

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Posted 7 months ago

“I like the cut of Hobbs clothes”

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Posted 7 months ago

“Love your style and fabric. The fit is good for me too.”

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Posted 7 months ago

“I generally love Hobbs clothes but find it’s hard when described as S M or L”

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Posted 7 months ago

“Great discount on coat for Black Friday , had my eye on this coat for a while it’s classic and a investment coat , easy ordering and very fast delivery”

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Posted 7 months ago

“Excellent quality and service. Arrived sooner than expected.”

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Posted 7 months ago

Hobbs is rated 4.4 based on 5,724 reviews