Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,806 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,806 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“The ladies in-store were so lovely and helpful, but unfortunately, whoever prepared my online order was clearly not paying attention, and sent totally the wrong thing.”

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Posted 8 months ago

Hello there, I’m really sorry to hear that your online order arrived with the wrong item. That isn’t the standard we aim for, and I completely understand how frustrating this must be. I can see that this has now been refunded but we have raised the issue with our dispatch team to be aware in future. Kind regards, Hobbs Customer Care

Posted 5 months ago

“The jacket was slightly tight on my bust, that's ok I'll just wear it open am a size eight with a size 10 bust, not Hobbs' fault . Absolutely love this jacket and I can tell I'll be wearing it for years to come..”

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Posted 8 months ago

“Good prompt service”

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Posted 8 months ago

“Quick delivery lovely quality”

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Posted 8 months ago

“I was sent the wrong size when i ordered a suit jacket. Hobbs has still not corrected it or reimbursed me! The boxes arrived damaged, and the suits were wrinkled.”

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Posted 8 months ago

Good morning, We’re very sorry to hear about your experience and the inconvenience this has caused. Receiving the wrong size and damaged packaging is absolutely not the standard we aim for. Rest assured this will be investigated internally to ensure that this does not happen again. Kind Regards - Hobbs Customer Care

Posted 8 months ago

“I have been a Hobbs customer for at least 30 years ,quality is sensational,obviously in that time I have changed and I'm not getting taller ,but shorter ,so coats have to be petite and dresses.I don't buy from anyone else now”

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Posted 8 months ago

“Good quality clothing.”

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Posted 8 months ago

“Always great service and fast delivery”

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Posted 8 months ago

“Good quality clothes, excellent service”

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Posted 8 months ago

“Great item good quality jumper in a perfect colour - delighted”

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Posted 8 months ago

“Nothing to complain about”

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Posted 8 months ago

“Generally very good with clothes. But frequently send footwear out that have obviously been worn.”

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Posted 8 months ago

“A great company to deal with.”

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Posted 8 months ago

“Great delivery and good communication”

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Posted 8 months ago

“SORRY, der rechte Ärmel scheint etwas ungenau angepasst zu sein. Dieser wirft Falten und dadurch ist das Gesamtergebnis nicht befriedigend! Stoff, Glanz und alles weitere ist tadellos!”

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Posted 8 months ago

Hello Manuela, I'm sorry to hear that the right sleeve appears to be poorly made and is wrinkling. This does not meet our quality standards, and I understand that this is disappointing. I will forward your feedback to our product team immediately so that the issue can be reviewed and resolved in the future. Best regards, Hobbs Customer Care

Posted 5 months ago

“One of the few quality ladies fashion companies left.”

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Posted 8 months ago

“Fashionable clothing for everyone.”

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Posted 8 months ago

“Hobbs product are excellent, as always.”

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Posted 8 months ago

“Excellent customer services as well as packaged”

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Posted 8 months ago

“Pricy but good quality”

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Posted 8 months ago

Hobbs is rated 4.4 based on 5,806 reviews