Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,726 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“No longer the good style, quality and customer service they had once offered. I’ve tried calling HO but they don’t seem interested. Goods arrive in damaged brown card boxes, no tissue paper……but still the high price!”

Helpful Report

Posted 7 months ago

Good morning, Thank you for sharing your feedback. We’re very sorry to hear about your recent experience and that it didn’t meet the standards you’ve come to expect from us. We completely understand your frustration regarding the quality, packaging, and customer service issues you’ve described. Your comments about the condition of deliveries and the changes in presentation are taken seriously, and we’ll make sure they’re passed on to the relevant teams to help improve our service. We truly value your loyalty and regret that this has left you disappointed. If you’d like to provide more details so we can look into this further, please contact us directly. Your feedback is important in helping us do better. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“I love Hobbs clothes but think they need to rethink their no plastic policy. The clothes arrived all jumbled together in a box (no problem with the box) but one item was crumpled so the presentation of their clothes is not a positive one. Maybe wrap each item in tissue paper?”

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Posted 7 months ago

“Good quality clothing, I've always been happy with my purchases from Hobbs.”

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Posted 7 months ago

“Prompt delivery”

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Posted 7 months ago

“So simple to purchase, and return if needed!”

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Posted 7 months ago

“Great for workwear”

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Posted 7 months ago

“Hobbs are great, staple of the High Street. I wish they would stop using EVRI - very unreliable on their deliveries.”

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Posted 7 months ago

“I've had 2 really lovely suits from hobbs.Very good quality.”

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Posted 7 months ago

“Wide variety of food quality cloths Can be a bit pricey but the quality is overall good”

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Posted 7 months ago

“Hobbs delivered within a couple of days - fast and efficient.”

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Posted 7 months ago

“I have had several items of clothing from Hobbs and always been very pleased. Sadly, on this occasion, I cannot say the same for”

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Posted 7 months ago

“Hobb has got a little behind times over the years”

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Posted 7 months ago

“Smart dress in a satin type fabric nice pattern wearing this with a short collarless ivory jacket ideal to wear for a winter wedding, ascot, christening or occasion event . Size true to size”

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Posted 7 months ago

Hi Karin, Thank you so much for your lovely review! We’re delighted to hear you’re happy with the dress and that the fit worked well for you. It sounds like a beautiful outfit, pairing it with a short collarless ivory jacket is a great choice, and perfect for so many special occasions. We really appreciate you taking the time to share your thoughts, and we hope you enjoy wearing it! Kind regards, Hobbs Customer Care

Posted 2 months ago

“Great service, delivery to Westfield White City. Very friendly lady at Hobbs Westfield didn’t mind me leaving packaging so I could walk out of the shop with my new bag.”

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Posted 7 months ago

“Always pleased with anything purchased from Hobbs.”

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Posted 7 months ago

“Only thing stopping me giving you a 5 star as always order something then it’s in the sake or reduction. Otherwise it would be a 6 star.”

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Posted 7 months ago

“Staff always helpful in my local Fenwicks store. Good quality clothes.”

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Posted 7 months ago

“Hobbs is a good company to deal with. Most of my dresses came from Hobbs. When something isn’t right it’s easy to return it.”

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Posted 7 months ago

“Hobbs usually excellent. Service and delivery were all fine.”

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Posted 7 months ago

Good morning, Thank you for your feedback! We’re delighted to hear that your service and delivery went smoothly and that you continue to have a positive experience with Hobbs. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“Have always received good quality and good looking clothing. Really nice to wrar”

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Posted 7 months ago

Hobbs is rated 4.4 based on 5,726 reviews