Holiday Autos Reviews

1.1 Rating 386 Reviews
2 %
of reviewers recommend Holiday Autos
1.1
Based on 386 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 15%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Holiday Autos Reviews

Phone:

0871 472 5229

Location:

Victoria Gate
Chobham Road
Woking

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Holiday Autos 1 star review on 21st April 2022
Cee
Holiday Autos 1 star review on 21st April 2022
Cee
Holiday Autos 1 star review on 27th December 2021
Viacheslav
Holiday Autos 1 star review on 23rd October 2021
Anonymous
Holiday Autos 1 star review on 4th June 2021
M B
Holiday Autos 1 star review on 15th May 2021
Anonymous
Holiday Autos 1 star review on 15th May 2021
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
I just hired a car with Goldar Car Rentals, via Holiday Autos in Chania Crete. Everything was fine until we got back to drop the car off and we had received a parking ticket, which we could not read. We gave it to the desk on our return, with the 40 Euros to pay the fine. They then charged us a further 40 Euros admin fee to pay the fine and gave us a leaflet, which was predominantly in Greek, and had been lying on the desk. They had not given us this leaflet, or pointed it out when we collected the car and said that we should have contacted them when we got the fine and we could have paid it ourselves. They refused to admit that they should have given us this information on collection. When we collected the car, before we had driven off, they had closed the office and I believe this should have been part of their service, not only to show us the marks on the car but what to do in the event of parking issues. It left a very bad impression of the company.
Helpful Report
Posted 3 years ago
I have always found the company very good but disappointing they will not investigate complaints. I booked a car with Dri>e in Crete who also trade as Euro Dollar presumably to try and make out they are a bigger firm. Don’t use them! Avoid at all cost! They trade as Drive and Euro Dollar and that’s what they are after - your money! The car was badly damaged all over on collection and at the man on the desks suggestion we took pictures of the damage as I already had insurance cover on credit card policy to cover hire car excesses. As I was taking the pictures he said don’t worry about the small marks. Now I know why. On returning the car he claimed a tiny paint chip on the rear bumper had been caused by me despite the rest of the bumper being badly damaged in the photographs we took at the start of the hire. Unfortunately this bit of the bumper wasn’t visible in the photographs. He said the standard charge was €200 euros and this would be deducted from my deposit or alternatively he would reduce the charge to €100 if I paid straight away. This is an absolute con. Basically trying to defraud visitors to the island is discussing. The firm is giving the island a bad name with honest holidaymakers. I reported it to the police in the terminal but sadly they weren’t interested. It’s a real shame things like this leave a bad taste from an otherwise amazing holiday.
Helpful Report
Posted 3 years ago
Holiday Autos is rated 1.10 based on 386 reviews