holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,729 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,729 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great holiday rental company. Our first booking with them and certainly the best accommodation we have ever had. Will definitely be booking again next year and really recommend.”

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Posted 4 months ago

“Love staying at Avalon. Always clean and plenty of equipment. Lovely, warm and cosy.”

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Posted 4 months ago

“Lovely cosy place to stay. Very peaceful. Very clean and has all you could need. The owners left us a lovely welcome pack. Would definitely recommend and would visit again.”

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Posted 4 months ago

“Fair view is a beautiful home. It was perfect for our family of 3 generations. The owners had thought of everything. Cot & high chair for the baby, bath toys for her & many more things. We really enjoyed the steam room & the hot tub. Unfortunately the weather wasn’t good but had a lovely walk & the house was lovely & warm to come back too. We would love to go back in the summer. The enclosed garden was great for the little dogs. I would thoroughly recommend Fairview.”

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Posted 4 months ago

“The Gate Lodge at Brynteg was very comfortable and quiet. The facilities in the lodge were top hole and the views and walks around were beautiful. So wonderful watching the sun go down in the hot tub which was perfectly private. Everything was to hand and the owner was so friendly and was there if required. Oven a little slow to warm up and bed was so high we needed an oxygen mask but it was so Comfortable. We would go back in a heartbeat, and apparently a new bathroom being fitted so looking forward to that. Nick n Sandy and Minnie miester.”

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Posted 4 months ago

“Managed to fit us in at short notice at The Lookout in Scarborough. Friendly and helpful staff. It was perfect for a short break at Xmas”

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Posted 4 months ago

“We really enjoyed our stay at Little Shore in Amble High standard of accommodation Beautiful view Lovely and warm even in the snow Hope to return soon”

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Posted 4 months ago

“What a fantastic stay at Orchard Barn. We stayed for a chilled out hen weekend and it was an amazing venue for us”

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Posted 4 months ago

“We have never had to formally complain about, amongst other things, the cleanliness of other properties we have stayed in with this company, until now. Previous reviews of this property along with our supporting photographic evidence clearly show this property had been found to be systemically “unclean and tidy”. We asked for a significant and fair reparation. In setting out our complaint to holidaycottages.co.uk, who were acting as intermediaries to the owner(s), proved frustratingly protracted. Our direct questions were either not adequately addressed or remained unanswered by either the owner(s), cleaning contractor or holidaycottages.co.uk. We found the oven to be unclean; the microwave un-usable - the latter was found to have substantive rust on the inside - this was supported by photographic evidence. When queried, the cleaning contractor told holidaycottages.co.uk, “there was just a small amount of rust which does not affect the use, so it would not be replaced.” Amazingly, “The owner(s) gave the cleaners authority to replace the microwave but [the cleaning contractor] did not feel that this was necessary.” So why didn’t the owner(s) push for this to be done instead of being overruled? We found there was little empathy from the owner(s) and this showed in their response around settling our complaint in the form of making a significant and fair reparation, Including damage to my property - again, photographic evidence was forwarded onto the owner(s) however, this was never addressed and remained unanswered. The owner(s) however, did admit and accepted the cleanliness of the property had fallen below the standard expected but would not compensate. Despite holidaycottages.co.uk “offering us a company voucher for £50 to put towards a future booking at any of our properties.” We found this response disappointing and is disingenuous. We declined their gesture of a £50 company voucher as inappropriate.”

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Posted 4 months ago

“Ease of booking”

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Posted 4 months ago

“Easy booking process, kept up to date, no problems at all”

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Posted 4 months ago

“Extremely easy to book online. Excellent service. Highly recommend holidaycottages.co.uk.”

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Posted 4 months ago

“Do not book with this company. We booked a holiday cottage through them and then found it was up for sale on Rightmove. We contacted them and they said all bookings would be honoured. We contacted estate agents who said bookings would be cancelled if the property sold. We contacted the company again and requested a refund on several occasions - out emails were ignored. Anyone who has booked this property are likely to find holiday cancelled at short notice and their holiday ruined. The company’s customer service is atrocious. Still waiting on our refund and will have to go through legal means to get it!”

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Posted 5 months ago

“Wagon cottage is a great place if you want a quiet place to unwind and recharge your batteries. There are loads of places to visit within half an hour drive or just chill in the country side.”

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Posted 5 months ago

“Ease of booking and keeping updated”

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Posted 5 months ago

“Very .loved it .beautiful area ..quiet and loved the old station and how they renovated it .. please stay there you will not regret it ...”

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Posted 5 months ago

“Excellent description of the property and it's location.”

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Posted 5 months ago

“Lovely cottage equipped with everything you could possibly need, including towels for the hot tub. The only negative if that the cottage is cold and the thermostats were locked so there was no way of increasing the heat or advancing it”

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Posted 5 months ago

“Easy to use sight and helpful and clear information.”

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Posted 5 months ago

“A wonderful cosy cottage superbly equipped.”

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Posted 5 months ago

holidaycottages.co.uk is rated 4.4 based on 1,729 reviews