holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.34

4.3 Rating 799 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

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4.3

Based on 799 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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holidaycottages.co.uk 5 star review on 8th September 2025

Mrs L J Holland

John

holidaycottages.co.uk 2 star review on 8th September 2025

Anonymous

Marky P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have booked twice with the Company and if I got stuck whilst booking or making a payment there was a very kind efficient human to guide me through process! Not a great techie myself and was made to feel comfortable and I would be happy to book through them again with peace of mind! Good information and reminders when final payment due and then full details for destination and owners.”

Helpful Report

Posted 3 weeks ago

“Easy & Transparent booking procedure”

Helpful Report

Posted 3 weeks ago

“River cottage in Fordingbridge was a lovely location, lesley was very welcoming Situated on the river bank as described however the property was in need of a deep clean in some areas mainly the kitchen and bathroom, the oven especially needed a deep clean, also the gap between the fridge and worktop, the bathroom had no floor covering on it except for a small bathroom mat, the towels also needed replacing, if these things were attended to this would be a lovely cottage in a beautiful village.”

Helpful Report

Posted 3 weeks ago

“This is a lovely cottage. We loved the garden and the internal layout was just right. Modern interior and good quality fittings, towels and bedding. Owners very friendly and welcoming pack was much appreciated. It's very rural and quite a drive to get anywhere if you intend to explore the area.”

Helpful Report

Posted 3 weeks ago

“Good company to work with. Caleb was excellent in contacting the owners in helping me sort assistance I would need on our arrival day at the property. Would recommend”

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Posted 3 weeks ago

“It was a lovley cottage will definitely use it again so welcoming”

Helpful Report

Posted 3 weeks ago

“Easy booking process. Like the fact that you can pay in two instalments. Good communication before the stay. However, after the stay I sent detailed feedback on issues with the property that I had stayed at - but did not get any response from holidaycottages.co.uk (which is why I can only score a 3, the after-service needs to be improved)”

Helpful Report

Posted 3 weeks ago

“Knoll cottages was a wonderful place to make base for our weeks holiday. It was quiet and cosy. We spent most evenings sat out in the garden listening to the birds. Yes there was a slope to get to the cottage but that made it more fun”

Helpful Report

Posted 3 weeks ago

“Booking was quick and easy, with good arrival instructions. The apartment was stunning and exactly as described. However, the cleaning did not live up to our expectations. The kitchen sink was dirty, the toilet wasn't particularly clean, with a plastic wrapper on the floor indicating the floor had not been cleaned around the toilet. Three out of the four blinds were broken and the shower plug was not cleaned properly and due to the shower not being well sealed, lots of water went all over the floor after each shower. There was sand in the hall unit and a used plaster on the shelf next to the wifi. Expected a lot better for the price we paid, although the location and apartment facilities were excellent.”

Helpful Report

Posted 3 weeks ago

“The holiday house was excellent. It had everything we needed for a lovely holiday. We liked its location and appreciated the welcome basket. We would be happy to return here in future.”

Helpful Report

Posted 3 weeks ago

“We stayed at Carlton Manor on the 25th July 2025 for a week and had a very enjoyable time. Facilities were great and the garden was excellent for our dog. Location was ideal for exploring and the scenery was breathtaking. If you are a nervous driver there is poor visibility exiting the property which was the only down point. Overall four stars.”

Helpful Report

Posted 3 weeks ago

“It was a lovely place, very helpful owners and great views.”

Helpful Report

Posted 3 weeks ago

“Easy to book All as advertised Good communication when I wanted to change some if the details of the booking”

Helpful Report

Posted 3 weeks ago

“Had a great stay at Lily Pond Logde. Amazing setting to chill out in the hottub and watch the wildlife go by. Great selection of beef available from the farm. The burgers and steaks where delicious, and I would highly recommend.”

Helpful Report

Posted 3 weeks ago

“Last minute booking handled very well. Smooth and hassle free booking system and excellent customer service when I hit a little snag.”

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Posted 3 weeks ago

“Great spacious home and host very accommodating. Superb location. Thanks”

Helpful Report

Posted 3 weeks ago

“We stayed in cottage from the 12th July until 24th July 2025. We told Holiday Cottages make sure it is clean. We arrived and the cottage smelt of odour. We aired the place and it would not go away. We told holiday cottages of the odour. we had to keep airing the place We all came down with headaches, nausea, feeling lethargic Holiday cottages sent engineers round the day we were supposed to leave. We found out that the garage which was attached had a oil tank and the boiler , the fumes were coming through into the kitchen, downstairs lounge and downstairs bedroom. The engineers have reported this to holiday cottages The cottage orchard barn wighton norfolk was tired and nothing like pictures Holiday cottages said they would come back to us. They still have not come back to us Holiday cottages”

Helpful Report

Posted 3 weeks ago

“The cottage was in a lovely location and was very well stocked with equipment for self catering.”

Helpful Report

Posted 4 weeks ago

“The Nook is a really comfortable cottage with good local dog walks and beaches that are relatively close by. Three of us stayed for a long weekend with our pooch. The walks are refreshing first thing in the morning, there is a footpath directly opposite the cottage which you can follow for miles. We would highly recommend staying at The Nook, the beds were very comfortable, the cottage is very well equipped with more utensils than some much bigger places provide, nice and quiet too.”

holidaycottages.co.uk 4 star review on 11th August 2025

Helpful Report

Posted 4 weeks ago

“Drummond Castle estate and gardens…..£2000 a week plus £20 per dog. Lovely house and gardens. Mis-sold as no enclosed garden. No fans for use when surrounded by wasps and unable to open windows. Renters have to dispose/remove/take away all their refuse. Stung by wasp in the kitchen. Travel Chapter offered compensation for no enclosed garden……cows in field opposite. Still waiting for 25% as per lawyer. Drummond Castle owner had never stated enclosed garden….. Ruined our holiday having to put dogs on leads each time they wanted out day or night! Rain or shine!”

Helpful Report

Posted 4 weeks ago

holidaycottages.co.uk is rated 4.3 based on 799 reviews