holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.34

4.3 Rating 799 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

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4.3

Based on 799 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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holidaycottages.co.uk 5 star review on 8th September 2025

Mrs L J Holland

John

holidaycottages.co.uk 2 star review on 8th September 2025

Anonymous

Marky P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a lovely house, very comfortable and handy for everything in Alnwick. Booking was easy, confirmation received and entry instructions. Hose was exactly as described, perhaps even better”

Helpful Report

Posted 4 weeks ago

“Nice and relaxing and peaceful and owner his always on hand to help with problems we been there twice this year and hopefully we will return next year”

Helpful Report

Posted 4 weeks ago

“We booked Bunny Hall for a weekend when we were visiting Nottingham for a hockey tournament. We were delighted with our choice. Super accommodation for the 6 of us, including grandparents. Very well equipped, clean, spacious and excellent service from the owners. The grounds are magnificent- the herd of friendly deer was a great hit with our 10 year old granddaughter. The several flights of stairs were a bit of a challenge for the oldies but manageable. The owner even sent on a charger we had left- and refused to let us pay the postage. Definitely somewhere we would stay again without any hesitation. Even better than described and quite unique.”

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Posted 4 weeks ago

“Great property. Great location. Spoiled by poor maintenance.”

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Posted 4 weeks ago

“Lovely, quiet setting with all the amenities one could want plus run by a lovely couple.”

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Posted 4 weeks ago

“Easy booking process, adequat and timely information upon arrival. Cottage description matched reality.”

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Posted 4 weeks ago

“Everything went smoothly”

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Posted 4 weeks ago

“Wonderful holiday accommodation and great location for getting around North Cornwall. Easy to book and the owner was extremely helpful. Would definitely book again!”

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Posted 4 weeks ago

“Fantastic holiday accommodation and great location. Easy to book and well informed while booking.”

Helpful Report

Posted 4 weeks ago

“We had such a lovely time at Galloway Cottage in Portpatrick. The location was fabulous, the cottage was wonderful, spotlessly clean and extremely comfortable. It has been decorated and designed to a very high standard and every inch of this properly brought joy! We loved the view from the master bedroom window and the secret garden was indeed a hidden gem, perfect for relaxing at any time of the day. We stayed for a week and were so sad to leave! We cannot wait for our next trip back to Galloway Cottage.”

Helpful Report

Posted 4 weeks ago

“On the list of facilities it stated Enclosed garden/patio, as we have two small/medium dogs we always book cottages with enclosed garden area to make our holiday stress free and relaxing. None of the houses had enclosed gardens despite both claiming to have. I have health issues both in our 70’s our son had a broken wrist and could not help. We had to put the dogs leads on each time they needed out day and night. Georgia, updated the lists and offered a part refund for the inconvenience. She was very understanding and helpful. Not mentioned on the website guests have to remove all their bags of rubbish, bottles, dog poo etc in their car and drive into Crieff to dispose of or if space there is a bin at the side of the road on way down the hill. This was a first for us and the cottage was £2000 plus for the week. The property was plagued with wasps and it was not safe to open any windows as felt unsafe or had to kill wasps daily. On our second last morning I was stung while sitting at the breakfast table. Painful and swollen, itchy for over a week. After discussing with a lawyer she suggested a 25% refund would be in order for misinformation, as we were mis-sold the holiday we expected. There was no details of the code to enter the gardens, our son contacted the owner, he also contacted the owner after I had been stung. The upstairs bedrooms were very hot and there were no fans. On the last morning I was wakened early to take the dogs out one at a time, in my dressing gown, the workers drove past in a mini tractor. Still half asleep I went to change over the dogs and did not close the outside door properly and both dogs escaped, one is an escape artiste anyway and took off. I have high blood pressure and Atrial Fibrillation so stress is not good for me. I had to get my son and husband out of bed to go find them. It was not the relaxing holiday we expected. The gardens were lovely. Very disappointing that Holiday Chapter/Holiday cottages deny the enclosed garden was on the Facilities list but I took a copy of it and had sent it to them. The owner of Drummond Castle also denied having an enclosed garden, she never read the web pages….Holiday cottages must take responsibility.”

Helpful Report

Posted 4 weeks ago

“Excellent process. Timely and accurate information. Great properties in great locations. Would recommend them.”

Helpful Report

Posted 4 weeks ago

“Easy booking process and excellent quality accommodation. Thank you”

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Posted 4 weeks ago

“It was easy to book, I was kept informed and given all the information I needed. I had no problems so never needed to contact customer service.”

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Posted 4 weeks ago

“the booking was handly very well and we all had a fine time in this lovely stonebarn converted cottage”

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Posted 4 weeks ago

“Easy to book and very efficient. Loved the cottage we stayed in in Stowting. Would definitely recommend.”

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Posted 4 weeks ago

“easy to understand web site, kept informed and updated with instruction and directions to cottage”

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Posted 4 weeks ago

“A good range of properties to choose from. Booking was very easy and the cottage was exactly as described - clean, comfortable and well-equipped.”

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Posted 4 weeks ago

“Easy to find the type of property we were looking for”

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Posted 4 weeks ago

“Fantastic location and house in a very quiet area.”

Helpful Report

Posted 1 month ago

holidaycottages.co.uk is rated 4.3 based on 799 reviews