holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,994 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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holidaycottages.co.uk 1 star review on 14th August 2026

Helen Waligorski

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic property. Very spacious and a stones throw from the beach. Superbly furnished and with a well equipped kitchen.”

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Posted 3 months ago

“A simple and easy transaction and we were kept fully informed throughout the days before we went on our holiday”

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Posted 3 months ago

“The Haybarn was perfect for our requirements. Excellent hosts. Great walks from the front door. Spacious and comfortable. We had a great time here.”

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Posted 3 months ago

“The property had not been cleaned when we arrived). Whilst the company responsible for cleaning was very apologetic we had to wait until 6:30pm to get into the property which is not acceptable. I was not warned that the breakage deposit would be taken and repaid to the same account I had booked the stay with. I had used my credit card and so was charged interest as the deposit wasn’t returned for over a month. Had I been offered a payment option I would have paid on my debit card preventing an interest charge.”

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Posted 3 months ago

“Easy booking process. Great communication. The Old Manor at Coldingham was a perfect location. The stunning sea views and easy access to coastal walks was a fabulous . The house was very clean and well appointed. Would definitely recommend and love to visit again one day .”

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Posted 3 months ago

“Booking was easy. Great location and property for 11 plus dogs. We have had 6 get togethers in the last few years and the family, ages 8 to 79, unanimously agreed that Park Lodge was the best yet.”

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Posted 3 months ago

“The property we stayed as was as good as listed. Communication was from Holiday Cottage’s was clear and useful”

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Posted 3 months ago

“We found that the site was user friendly and the property we stayed at was absolutely beautiful. We would definitely use the site and the accommodation again”

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Posted 3 months ago

“Great standard of accommodation. Easy site to use and book on.”

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Posted 3 months ago

“The website is really easy to use, plenty of choice of accommodation which caters for all sizes of families in some great locations all over the country. Booking process is quick & easy.”

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Posted 3 months ago

“The website is really easy to use, plenty of choice of accommodation which caters for all sizes of families in some great locations all over the country. Booking process is quick & easy.”

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Posted 3 months ago

“The company took the safety deposit at time of booking which was about 6 weeks prior to the holiday date and didnt return it to me until 2 weeks after our end date. Correspondence chasing the return were ignored apart from one. Totally unacceptable.”

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Posted 3 months ago

“Easy to book, large selection.”

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Posted 3 months ago

“User friendly website and good selection of accommodation at affordable prices.”

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Posted 3 months ago

“Tidle Crest is in need of a deep clean and a refresh. We love the apartment's location in Beadnell. The sofas are saggy and past their best. The towels and bedding need replacing. There were crumbs on the worktops. A very poor selection of drinking glasses. We were disappointed on this visit.”

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Posted 3 months ago

“Booking was easy cannot complain. Unfortunately the holiday let Stybarrow Fold, Windermere was extremely disappointing. Property was extremely tired and in need of decoration and upgrading in the lower bathrooms. Shower cubicle was dangerous very slippy with nothing to grab onto, we did mention this to the agency and they sent a couple of shower/bath mats to use via Amazon, thank you. We had faulty radiators, reported but not fixed during our visit. Carpets throughout were severely stained and dirty along skirting boards. Breakfast room furniture was mixed and looked scruffy. We were asked to remove the bed linen and just leave the pillow and mattress protecters on, we did only to find brown/ orange stains on the pillows and mattress protectors! Kitchen was in need of a good clean, oven was greasy and food crumbs left from previous holiday makers! External bins were left partially full with previous people waste, I guess this is unfair as it’s due to the bin collection, however, it’s off putting. Garden furniture was old and in need of a clean, again I guess that’s harsh as it was spring, however, for £3k for a weeks holiday it would have been nice to be able to use the furniture. Compost bin in the corner of the garden was disgraceful, it’s has been ransacked by feral and there were partly composted bags and food scraps everywhere, reported to the agency and the owners were not prepared to have it cleared away. The solution the agency/property owners gave was to make sure the dogs didn’t go to that area of the garden, The agency then agreed to send a handyman to clear it, but that didn’t happen during our stay. We ended up with a very sick dog, and cut our stay short to get home. The welcome pack was an absolute joke and more of an insult, I must add it wasn’t there on arrival it came about 3 days into the break. To finish on a good point the views from the property were amazing hence 2 stars.”

holidaycottages.co.uk 2 star review on 6th May 2026

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Posted 3 months ago

“ease of booking and rapid response and clear instructions”

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Posted 3 months ago

“We had a fabulous stay at The Cabin, the property was immaculate and decorated to a high standard. The location was perfect for us and would definitely like to return in the future.”

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Posted 3 months ago

“Thank you for reminding us! As you know we couldn’t go because of emergency treatment and operation followed by 24 hr care of our Labrador. We paid the full price and had to leave it empty. The owners weren’t prepared to let us visit again out of their main season at a reduced rate. So we won’t be visiting “again”. Have to say it has dented our relationship with Holiday Cottages as well. Very sad! Peter Turner”

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Posted 3 months ago

“Sheiling barn is a great cottage well equipped and spacious. We’ve booked several cottages through holidaycottages.co.uk and they’ve all been of a high standard and well administered. This was the best so far. However they are expensive and this time we had to take our own towels hence only 4stars.”

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Posted 3 months ago

holidaycottages.co.uk is rated 4.4 based on 1,994 reviews