holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.36

4.4 Rating 1,381 Reviews

84 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

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Metrics

4.4

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 5 star review on 4th November 2025

Trevor Lawrence

holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable, quiet and like home from home”

Helpful Report

Posted 4 weeks ago

“Flawless booking”

Helpful Report

Posted 4 weeks ago

“We stopped in Curlew at Bowes. A modern log cabin. Stunning views, lots of wildlife, bring your binoculars. Holday Cottages themselves.. The website and emails are a nightmare. I received an email with two featured properties. I like the look of one. I saved the email and put the webpage in my favourites. Two hours of searching and one property has disappeared.”

Helpful Report

Posted 4 weeks ago

“Cottage needs outside attention,windows were very dirty,and the Gravel garden had weeds two feet high. Cottage inside was altogether different, very clean and comfortable.”

Helpful Report

Posted 4 weeks ago

“As it was a replacement rental at very short notice, everything was fine, but it was totally the wrong rental for me. It was in a town (I wanted rural) long walk carrying luggage, very steep stairs, tiny garden. There was absolutely nothing wrong with the cottage, it was well equipped and very comfortable, Sarah was lovely.”

Helpful Report

Posted 4 weeks ago

“The Railway Carriage was in need of a good clean. The sinks were dirty,there was mould all around the shower tray, there was dust on numerous surfaces and underneath the settee it was filthy.”

holidaycottages.co.uk 2 star review on 5th October 2025

Helpful Report

Posted 4 weeks ago

“It was in a perfect location near the river Eden, easy access for the Lake District and the Pennines. So much to do and places to see, the food was delicious wherever we went. Penrith is a beautiful place to wander and take in the atmosphere”

Helpful Report

Posted 4 weeks ago

“Simple & easy to use. The website is great & easy to find exactly what you’re looking for. This is our third time now, & all three places did not disappoint. We highly recommend this site & its customer service.”

Helpful Report

Posted 4 weeks ago

“The cottage was perfect for our family holiday. The grandchildren loved the garden and the swings and side were a treat for them. We are out door people so the fire pit got used a fair bit along with the bbq. The house was very comfortable, each room was almost self contained so everyone had their own space. The beds were super comfy, the kitchen was a delight to use. The area is stunningly beautiful with some lovely walks, local pub is very quirky but served a lovely pint. I would recommend this place for family’s of all ages.”

Helpful Report

Posted 4 weeks ago

“Very, very small,over £1000 for a week a stand in bath shower a toilet that was so small we could barely move. The cottage did not have full sky tv,only free view. The cottage was very expensive, we have had far better value for money.”

Helpful Report

Posted 4 weeks ago

“When we had a slight problem with our original booking the team at holiday cottages were excellent in sourcing an alternative location and undertaking the booking for us.”

Helpful Report

Posted 4 weeks ago

“All done online but easy to use and emails kept us up to date”

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Posted 4 weeks ago

“Really lovely hosts Cottage had everything we needed and more! Spotless and well maintained”

Helpful Report

Posted 4 weeks ago

“Easy search engine within the site with a great variety of accommodations. The communication between site and customer always great”

Helpful Report

Posted 4 weeks ago

“Very comfortable and well equipped”

Helpful Report

Posted 4 weeks ago

“The whole process was hassle free.”

Helpful Report

Posted 4 weeks ago

“Easy to use seamless bookings and reminders”

Helpful Report

Posted 4 weeks ago

“Couldn’t really fault service from this company. The cottage was lovely - photos accurate etc. If anything, cottage was even better than photos. Hosts friendly and helpful and we have already left them a very positive review. Communication from Holiday Cottages was timely and helpful. Would use this company again.”

Helpful Report

Posted 4 weeks ago

“Booking always easy lots of communication and info.”

Helpful Report

Posted 4 weeks ago

“Our second stay at this apartment, easy to book, kept up to date at all times, easy check in definitely be back.”

Helpful Report

Posted 4 weeks ago

holidaycottages.co.uk is rated 4.4 based on 1,381 reviews