holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,994 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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holidaycottages.co.uk 1 star review on 14th August 2026

Helen Waligorski

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely holiday in the Peak District staying on outskirts of Matlock. One of the best holiday cottages we've stayed in. Very comfortable, well appointed and has everything you want in a holiday cottage. Dog friendly, lovely welcome hamper and visit from the owner after we arrived.”

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Posted 4 months ago

“Great quirky stay in a windmill lovely well kept and well equipped. New kitchen fitted recently very comfortable lounge and beds”

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Posted 4 months ago

“had a lovely relaxing time”

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Posted 4 months ago

“Everything was easy from booking to arriving at the cottage”

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Posted 4 months ago

“Very smooth booking process, reminders etc. Properties by and large are reflective of the ads”

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Posted 4 months ago

“Lovely weekend at Victoria Cottage, plenty of room for nine of us. Kitchen is well equipped with everything you are likely to need. Difficult to find fault with any aspect of the house which is why we returned again this year. Five minutes walk to the King William lV pub where they serve an excellent Sunday lunch and a short drive to the north Norfolk coast.”

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Posted 4 months ago

“We loved our weekend at Ketlam View, it was lovely. The house was beautiful, with an amazing kitchen, a wonderful lounge, plenty of rooms for 14 of us ( 10 adults and 4 young children, oh and 2 dogs). The swimming pool and sauna were fantastic which we used fully.”

holidaycottages.co.uk 5 star review on 27th March 2026

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Posted 4 months ago

“Lovely, spacious rooms. Superb hotub area. The cottage had everything we needed & a lovely welcome basket.”

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Posted 4 months ago

“Booked and paid at short notice, Holiday Cottages made everything smooth and simple. All correspondence and instructions was clear and easy to follow. The cottage it's self was amazing! Very clean and well kept, comfy, warm and welcoming, with a lovey welcome gift and clear instructions for heating etc. The location was amazing! The owners were on hand if needed, though we didn't as everything had been thought of. I enjoyed a good chat with them about the history and connections to the cottage and it's history. We will definitely use Holiday Cottages again and can't wait for our next trip to this little gem!”

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Posted 4 months ago

“Smelt damp and moisture definitely can tell beginning of season, grill pan hadn't been cleaned and there were cracked glasses in the cupboard, but other than those negatives, was ok for a couple of nights didn't have the barrier code so struggled to get on initially dont think I would rush back.”

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Posted 4 months ago

“Excellent cottage. Incredibly helpful customer service team.”

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Posted 4 months ago

“St Ives is lovely, the flat was very nice and had PARKING😊”

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Posted 4 months ago

“This was a last minute booking and we had some queries about the cottage but these were sorted quickly. We liked the cottage but certain things needed improving to be as good as we anticipated by the photos and description online. Some of these seemed to be ongoing issues. We would book with holidaycottages.co.uk again as the selection is excellent and prices reasonable.”

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Posted 4 months ago

“We have booked with Holiday Cottages before and wouldn't hesitate to again. We were fully informed about the property before arrival and as there was a change of use for an advertised facility in advance of our holiday we were offered a partial refund or the opportunity to change the booking. The facility wasn't a crucial part of our holiday, so we went ahead and a refund was given promptly.”

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Posted 4 months ago

“Booked a lovely cottage through this company , I’ve actually used this company many times”

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Posted 4 months ago

“Comprehensive and accurate information before booking. Straightforward booking process. Regular post booking follow-ups and on-going progress reports.”

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Posted 4 months ago

“No heating or hot water,and reading fuest book was an unresolved problem 2 days before we arrived. It caused stress and deflected from good holiday vibe. Choices offered were to go home (full refund), re-accommodate but would be hard or stay with mo refunnd). On return did put in complaint.and received 50% refund, that's good, but if they'd just told us before there was an issue then we could have cancelled or prepared”

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Posted 4 months ago

“Misleading information contradicts what the owners said to us about what we would do in the cottage - in the end it was very stressful and we lost £1000. I doubt this will get posted as what companies accept criticism”

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Posted 4 months ago

“We wanted to book Tulip Tree Cottage, Axmouth (advertised as dog friendly), for the 2 of us and our dog. The booking form said that we had to obtain the owners agreement to have the dog in the bedroom (she is very nervous in new surroundings and is likely to have an accident of the wee wee type!). I spoke to Natalie at the company - hopeless! She would only quote their T&C's verbatum (not allowed on furniture, bedrooms etc) and not comment on the owner's approval statement. She said we had to pay in full and then contact the owner to ask. When I asked would we get a refund if the answer was 'no', she ended the call! VERY RUDE! Luckily, Shanice took over and was more helpful. I pointed out that we would take the dog bed into the bedroom and she is not allowed on furniture at home and re would be respectul at the cottage but the answer was still 'no'. What is the point of saying the owners approval is needed, if the rule is 'no?'. Totally pointless! Won't booking through them and I would urge you to to either.”

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Posted 4 months ago

“Great service and good value.”

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Posted 4 months ago

holidaycottages.co.uk is rated 4.4 based on 1,994 reviews