holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,514 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Holiday cottages were easy to contact and after booking the cottage online for 1 person and 1 dog instead of 4 people were very quick to make the changes on my behalf. Dugdales Cottage is a wonderful place to stay for a winter getaway very nicely designed and decorated and only 2 minutes stroll from The Golden Lion. Lovely stay.”

Helpful Report

Posted 10 months ago

“Everything went smoothly good communication. Had no issues so can’t comment on how things would be dealt with if we had a problem to be solved. More than happy with our accommodation.”

Helpful Report

Posted 10 months ago

“It was winter , we are seniors, and we were a bit bothered about the late admission time. I spoke to one of your customer service chaps who arranged with the owner to bring the arrival time to 12.00. We were very grateful. Our only concerns for future bookings are having to pay the full amount with no insurance in case of illnesses etc.”

Helpful Report

Posted 10 months ago

“Good communication. When I phoned with a problem it was sorted out very quickly”

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Posted 10 months ago

“Really enjoyed staying there . Lovely cosy house close to town and beach and extremely well equipped. Would have like 2 sets of keys but that is just a minor point.”

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Posted 10 months ago

“It’s horrible. It’s dated. It needs a deep clean and the housekeepers need sacking for leaving it in such a state. There was black mould in the kitchen bin. There were dirty bits in the utility drawer,dirty cups chipped cups, towel rail hanging off the wall, broken bin in the bathroom. No smoke alarm no carbon monoxide monitor. The list goes on.”

Helpful Report

Posted 10 months ago

“The cottage was warm comfortable and well equipped. Ideally situated in the village. Comfortable bed, wonderful long and deep bathtub.”

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Posted 10 months ago

“Good experience, easy booking, good regular communication prior to the holiday date. Arcadia was a lovely warm flat with everything in that we needed. Great location to Keswick and a bonus bit had its own parking space. Would use again.”

Helpful Report

Posted 10 months ago

“We had the best experience. A smooth & easy booking process. russets Barn was perfect having everything we needed the views of the surrounding countryside were very pretty & lots of birds & wild life. So peaceful & fabulous owners. Great welcome package too. We loved it we will be back & would definitely recommend”

Helpful Report

Posted 10 months ago

“Lovely cottage in a perfect location. The cottage has everything you could possibly need and a large enclosed garden, perfect for our two dogs.”

Helpful Report

Posted 10 months ago

“What a lovely place! The Granary was just as described. It was very homely, authentic with a touch of modern. Maggie was very friendly and couldn't do enough. She even let our granddaughter help feed the chickens. Would I recommend this place? Absolutely! Will I vist again? Absolutely!”

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Posted 10 months ago

“Cottage was as described.ownervery friendly when we bumped into them Cottage was very comfortable and warm. Would certainly return.”

Helpful Report

Posted 10 months ago

“Excellent communication Easy booking process Excellent truful descriptions Me and my family all said wow! When we entered Tallet lovely accommodation everything we needed. It is a beautiful barn conversion. The hosts were extremely welcoming and we had the opportunity to join in on the working farm helping to feed the animals. We had lovely days out at Sidmouth,Lyme Regis & Exmouth.”

holidaycottages.co.uk 5 star review on 12th February 2025

Helpful Report

Posted 10 months ago

“We had a long weekend at Betula House in January to celebrate our Golden Wedding Anniversary. There were 6 adults, 2 children and 3 dogs, one of which was a young puppy. We were welcomed by the owner of the cottage which I thought was a nice touch. The cottage was spacious, well-equipped and very comfortable and there was enough room for everyone to have their own space if they so wanted. We would love to go there again - in better weather!”

Helpful Report

Posted 10 months ago

“Fantastic location couple of minutes from Bourton on the water with parking for one car a bonus. There is a small enclosed courtyard safe to let dogs out, it is covered in gravel which my dogs weren't so keen on, but there is a grass area a minute's walk away. We mostly ate out, Dial House did an amazing steak and vegetarian stuffed aubergine they were super dog friendly even bought a fresh clean bowl of water without us asking. The other pubs okay for a drink.”

Helpful Report

Posted 10 months ago

“Perfect cottage for us. Great help with a query”

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Posted 10 months ago

“Beautiful accommodation, great location and host was very helpful and accommodating. Would definitely go back”

Helpful Report

Posted 10 months ago

“We arrived at the cottage at around 8.15pm in the middle of storm Darragh. We were very disappointed to find that the heating was off and the temperature inside the cottage (according to the thermostat on the heater) was 8°. For context this is an former cow shed with tiled floors and thick stone walls so takes ages to heat We sat shivering on the sofa so grabbed the blankets from the bed only to find they were covered in dog hair. By the time we went to bed the temp had risen to 14°, still a long way below acceptable In addition the cottage clearly hadn't been cleaned properly as there were crumbs on the kitchen side and bits of rice on the table Once the cottage got warmed up by the following morning it was fine, loads of potential but could do with some TLC, for example the sofa is quite uncomfortable and the arm chair is stained There is a guest book in the property and we could see loads of guest has said the same Location is really good, not too far from Stratford and there are plenty of nice villages and pubs nearby Overall disappointed with the condition of the cottage, two things I would usually take for granted, heating and cleanliness, were simply not provided.”

Helpful Report

Posted 10 months ago

“Cottage substandard. Unusable hot tub, broken oven. Not contained garden for dogs. No dog towels as stated. Filthy microwave. Uncomfortable sofas, like sitting on the floor. Gate to hot tub non existent so not private. Very disappointed”

Helpful Report

Posted 10 months ago

“All good apart from Garden not secure for small dogs”

Helpful Report

Posted 10 months ago

holidaycottages.co.uk is rated 4.4 based on 1,514 reviews