holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,514 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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Metrics

4.4

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication everything was great from start to finish would highly recommend holiday cottages”

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Posted 10 months ago

“Great house in Buckie. Despite being there in Winter we were warm and were able to use the sauna, not brave enough for the outdoor hot tub!”

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Posted 10 months ago

“Great property - slight problem with flies one of the bedrooms upstairs but we managed to resolve - otherwise great location with good facilities”

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Posted 10 months ago

“Sorted out queries before booking quickly no issues”

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Posted 10 months ago

“Great property in lovely area. Well designed layouts and very well furnished and equipped.”

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Posted 10 months ago

“Very customer service team.”

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Posted 11 months ago

“There were 2 main issues we had with the cottage:- The descriptions said that it would be decorated for Christmas and it wasn't. Additionally the cottage was NOT clean - there was poo in the toilet as the main example, but many surfaces were dirty, which was very disappointing and spoilt our Christmas.”

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Posted 11 months ago

“We arrived 5pm Friday night 8 o’clock Saturday morning power cut due to Storm Darrah most stayed the Saturday with torches and candles but come Sunday morning the Villa was freezing so everyone left as we had a baby and toddler with us we paid nearly £3000 for 3 nights ended up with about 7 hrs of it with power lost over £100 of food in freezer and the owners aren’t reimbursing us anything which is just ridiculous I saved so hard for the weekend and it was a nightmare 21st for my Daughter”

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Posted 11 months ago

“Great location, fantastic accommodation, superb welcome pack, spotlessly clean.”

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Posted 11 months ago

“Pretty easy booking system - no issues.”

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Posted 11 months ago

“We got offerd a beautiful cottage, it was absolutely perfect for our Christmas stay. It was very welcoming and the hosts went above and beyond to make sure the cottage had everything you could possibly want and more. Including lovley fresh eggs from there chickens and a lovley mixture of welcome drinks and homemade jam. We didn't want to come home. We would certainly reccomend holiday cottages.”

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Posted 11 months ago

“Our stay at Manesty View was great. The cottage was comfortable and warm and the view from the kitchen and bedroom was fantastic. Nice easy walks into Keswick and the surrounding areas and didn't need to use the car all the time we were there. The booking was easy and hassle free. It was a fantastic break just before Christmas”

holidaycottages.co.uk 5 star review on 24th January 2025

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Posted 11 months ago

“Excellent facilities and location. High quality accommodation with some great added extras.”

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Posted 11 months ago

“Our recent stay wasn’t the greatest and I have contacted you twice but you haven’t had the courtesy to respond to my complaint. Not a great service sadly and it puts me off using you again”

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Posted 11 months ago

“They kept us informed about our holiday, providing clear information and instructions. Any questions that we asked were answered quickly. The staff are really friendly”

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Posted 11 months ago

“Lovely Xmas stay, beautifully clean and comfortable”

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Posted 11 months ago

“Lovely place to stay. Very clean and comfortable. All very efficient. Thank you”

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Posted 11 months ago

“Really enjoyed our stay at Marleys den. We have stayed there twice now. Good location, well maintained and very clean. Lovely box of treats on arrival which is a lovely finishing touch .”

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Posted 11 months ago

“Great variety of cottages with different strengths. I have booked three cottages in a close time frame and they have all been satisfactory in different ways.This gives me confidence to come back for the next trip.”

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Posted 11 months ago

“Very helpful when I rang with any questions and also kept in touch with me. Only issue I had was there was supposed to be a parking permit in the apartment so had to pay for 2 weeks parking.”

holidaycottages.co.uk 5 star review on 23rd January 2025

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Posted 11 months ago

holidaycottages.co.uk is rated 4.4 based on 1,514 reviews