holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,512 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, efficient and quick. Lots of properties to choose from. Easy website to use with lots of quality properties.”

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Posted 4 months ago

“Easy to use and great directions to the property which was clean and enjoyable . Being our second time here we were not disappointed . The welcome pack was as good as before and gratefully received . Unfortunately the weather effected our TV reception and we needed new batteries in the DVD player but the snooker table made up for this glitch . All in All an enjoyable stay .”

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Posted 4 months ago

“Beautiful cottage Well appointed and fabulous views”

holidaycottages.co.uk 5 star review on 21st August 2025

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Posted 4 months ago

“Rubbish totally let me down”

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Posted 4 months ago

“Very helpful especially ad the first holiday thot I had booked got cancelled. When I phoned the office , I got booked with another home owner and this home was top class so all turned out for the better”

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Posted 4 months ago

“The accommodation was fine but a lot smaller than we expected, the photos made it look more spacious. The accessibility for my granddaughter ( in a wheelchair) was not ideal, she had to leave the grounds in her wheelchair and go onto the road to be able to access the pool area. The play area was unkempt and up several steps so she could use that, this was not evident from the pictures. The accommodation was on a farm and a cow shed was positioned within feet of our outside space making it smelly, noisy and causing so many flies we had to keep the doors closed in the warm weather.”

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Posted 4 months ago

“This is a great location. The overall standard is good. This was our third trip in the last 3/4 years. We love the setting, the tranquility and the relaxing feel of the place. However, the standard is starting to wain and some maintenance is close to being needed”

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Posted 4 months ago

“Stayed for a week at Echo Beach. Fabulous location and nicely decorated. As an apartment, thought it might feel a bit small but actually it was very spacious. We had a great time here and would recommend. Was a bit noisy Friday/Saturday night but didn’t bother us. Recommendations: whisk/tongs in kitchen Mattress in main bedroom feels cheap and uncomfortable, I struggled to sleep on it (I can normally sleep anywhere)! Welcome gift needs looking at! Whilst washing items were appreciated, there were no coffee/tea/milk etc. doesn’t need to be expensive but a bit more thoughtful. There is nothing left in the kitchen from previous guests so be aware you’ll need to shop for any essentials as soon as you arrive.”

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Posted 4 months ago

“Easy to use and very reasonable pricing, would definitely use holidaycottages to book again”

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Posted 4 months ago

“Brilliant holiday beautiful cottage with everything we needed. This is our second visit here and will be booking again in the future.”

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Posted 4 months ago

“Easy booking experience with the right amount of emails and correspondence being sent prior to our stay. The cottage for our 5 night stay in East Sussex was perfect and just what we needed.”

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Posted 4 months ago

“Very spacious and was a awesome venue. We had a party of sixteen and we had the cottage next door as well, the weather was awesome which helped as it was a bit echoey indoors with everyone talking. The mattress we had was a bit uncomfortable (upstairs first bedroom) But venue was very clean and very well equipped and we an awesome time and we would recommend to any large parties”

holidaycottages.co.uk 4 star review on 20th August 2025

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Posted 4 months ago

“Avoid this company! Strongly do not recommend!!! Review for Hydrangea Cottage (Booking Ref: 377883) We were extremely disappointed with our experience at Hydrangea Cottage and sadly had to leave immediately after arriving. The property was in an unacceptable condition: • Floors were visibly dirty • The sitting room had mould and clearly had not been cleaned • The fridge still contained expired milk, coffee, and biscuits, leaving a very strong smell • Dust and spiders were everywhere – my husband has a dust allergy, so it was not safe for us to stay This was not at all what was advertised on the website. The photos and description suggested a welcoming, well-kept property, but the reality was the opposite. After a long journey, the last thing we expected was to arrive to such poor standards. We booked this holiday in good faith and expected the property to be clean and ready. Instead, our holiday was disrupted before it even began, causing us a great deal of stress and disappointment. I cannot recommend this property or the company based on our experience. Julia W.”

holidaycottages.co.uk 1 star review on 20th August 2025

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Posted 4 months ago

“I have given 5 stars for the property itself. Perfect location, especially for someone able to use stairs, but with limited ability to go out walking, to enjoy the sea views from the property. The welcome wine and biscuits were a lovely touch, as were the tea bags, coffee, dishwasher tablets etc. Everywhere was spotless; thank you, lovely cleaning lady! The property was well equipped for self catering and the open plan living area enabled all to enjoy sea views, whether cooking or eating at the kitchen end, or relaxing in the sitting area or out on the little balcony. The cost would mean that I would have to save quite hard to be able to treat my niece to a holiday at Craster Waves again, but I'm getting that piggy bank ready! I hope that next time I'll have fewer difficulties than I had this time in trying to make the booking with the Holiday Cottages website, though I'm glad to have eventually made the booking successfully by phone.”

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Posted 4 months ago

“Website is clear and easy to use. Also accurate description of property. Booking is straightforward and updates before arrival are informative.”

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Posted 4 months ago

“Lovely place to stay - they were absolutely brilliant and helpful - would definitely book again. Many thanks for being wonderful!”

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Posted 4 months ago

“This was a beautiful comfortable holiday home. So clean with everything we needed. Would recommend this highly. A welcome pack was a nice kind touch. Home from home. Thankyou.”

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Posted 4 months ago

“Fantastic location on the doorstep is the beach. Car parking was easy to find, secure and several spaces available. The living room, kitchen and bedrooms were modern and spacious. Good showers. We had a great stay and would highly recommend.”

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Posted 4 months ago

“Cottage was very clean and comfortable. I had a email from the owner saying about looking after her home, as she had new white sofas and flooring so no shoes to walk on the new floor! Gave 4 stars as I have never paid a damage deposit that you do not get back if no damage, so would think twice before using holiday cottages again”

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Posted 4 months ago

“Old school house Holt Norfolk, Beautiful cottage but absolutely filthy. The whole place is awful The bathroom especially , Poo under the toilet the seat didnt sit on the pan correctly, the bath was grimy the floors disgusting , No cleaning products left for us to clean the place , The hoover didnt work hence the dirty floors . Beetles all over the floors constantly. The windows nailed shut so place was damp and cold so had to put heating on every time we were inside , which was in good working order.The blinds were water stained , The sofa disgusting , fullm of stains and sagging badly no support to it , spiders webs everywhere full of dead critters. For the cost it was disgusting we left early as we just couldnt stomach it . Have sent photographic evidence to complaints department but no response yet , would not recomend this company.”

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Posted 4 months ago

holidaycottages.co.uk is rated 4.4 based on 1,512 reviews