holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,512 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

Questions

Metrics

4.4

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how holidaycottages.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glasses Farm, Grooms Cottage in Somerset was beautiful, good description on holidaycottages website. Hosts were very helpful, welcome basket was much appreciated, full of tasty treats. The cottage was a good base to visit, Taunton, Dunster Castle, Minehead and the GWR railway for a special day trip.”

Helpful Report

Posted 3 months ago

“I have submitted a complaint regarding the above property as unfortunately there were several issues that affected the trip.”

Helpful Report

Posted 3 months ago

“We enjoyed a wonderful break at Cedar Sunrise, the cottage has been finished to a very high standard which was very much appreciated. My Sister popped in on the Saturday as she lives in Norfolk and fell in love with it, so much that she's already booked in for next year.”

Helpful Report

Posted 3 months ago

“Trevidren Cottage, Penzance. The downstairs bedroom with 1 window had a musty odour; the bedding was damp; the window was dirty; the desk was dirty and sticky with marks from drinks glasses. The bed's head board was pushed right against the cold wall underneath the window. By moving the bed away from the wall there was thick dust with old spider webbing covering the skirting board with black mould growth in the board grooves. The floor underneath the bed was covered in thick dust. I had to buy wood cleaning material to remove the filth from floor and skirting board and to eliminate the mouldy smell. Bedroom with 2 windows: Thick dust with hair and a variety of debris (including a shopping receipt) underneath this bed. Downstairs and upstairs shower rooms had an unbearable smell emitting from the water drainages which I had to sanitize. Staircase and upstairs flooring: Horrendous creaking and a nightmare to walk on. Outside seating area with view to the harbour: Nothing like what the picture wants to advertise; it was unwelcoming, table and chairs were dirty. This seating area is situated next to a garage on a large communal parking yard for the neighbouring house. Private parking: Strictly inside the white line leading to the seating area and therefore there is no space for two cars as advertised. The private parking area was full of pine needles. The other seating area was even less inviting with same dirty plastic chairs (and cigarette smoke from a smoking neighbour).”

holidaycottages.co.uk 1 star review on 10th September 2025

Helpful Report

Posted 3 months ago

“The cottage was first class everything we needed was provided . It was quiet and the owner was very helpful and friendly”

Helpful Report

Posted 3 months ago

“Quick and easy to book, a great selection of properties, amazing locations to suit all. My only moan was the size of deposit you have to pay compared to other providers.”

Helpful Report

Posted 3 months ago

“Easy to book, simple directions to properties, great property description. Great company to deal with.”

Helpful Report

Posted 3 months ago

“Easy booking experience. All instructions for property at hand. Really nice apartment, very clean and orderly. Great location and promenade close by with excellent walks. Everything easy to deal with and follow. Plenty of availability depending on where you want to holiday.”

Helpful Report

Posted 3 months ago

“All booking processes were simple and straightforward. Accommodation was superb and contained everything we needed and more”

Helpful Report

Posted 3 months ago

“When wished to change time of departure you were very helpful ! Many thanks”

Helpful Report

Posted 3 months ago

“The cottage itself was clean, well furnished & equipped. It was in a lovely location being in walking distance of the town & with the river at the end of the garden.”

Helpful Report

Posted 3 months ago

“Quaint property, small but this was explained. Easy access to the area.”

Helpful Report

Posted 3 months ago

“Brilliant holiday….many thanks to you all”

Helpful Report

Posted 3 months ago

“Such a picturesque hamlet! Lovely walks, stunning scenery. The cottage was really well-equipped and very comfortable.”

Helpful Report

Posted 3 months ago

“The accommodation was perfect for us with all on ground floor, walk in shower and reclining settee and chair. The coulple who owned the property were extremely friendly and helpful. Everywhere was spotlessly clean and there were homemade buns and Welsh cakes waiting for us. Outside was a lovely stop garden with many flowers.”

holidaycottages.co.uk 5 star review on 8th September 2025

Helpful Report

Posted 3 months ago

“Booking through holidaycottages was a great experience. We have booked to holidays through them this year and we were very happy with the experience. Description of cottages was accurate and and both cottages were clean and comfortable. Cleanliness is a must for us and both were spotless. Hosts very welcoming.”

Helpful Report

Posted 3 months ago

“Good selection of properties to choose from, easy to find availability and booking was straightforward. The property description (the Brewhouse, Merstone, IOW) turned out to be spot on. No complaints here. Looking for our next break.”

Helpful Report

Posted 3 months ago

“booking was easy but made a mistake with the date, changed straight away but was charged £75 which is a bit steep in my opinion. Property was absolutely lovely, would highly recommend. Very clean and spacious with beautiful views. They even left a welcome gift for us. Whilst the decking area is enclosed our smaller dog (year old cocker spaniel) was able to get through the slats in the wooden fencing so we couldn't let the dogs roam around on their own which is what we were looking for. Site itself was peaceful with lots of water sports going on. Onsite pub on the lake was lovely - good food too. Would defo book again.”

Helpful Report

Posted 3 months ago

“Everything was done as would of expected”

Helpful Report

Posted 3 months ago

“Straightforward booking, accurate description of property and good communication. The property was clean, comfortable and a friendly welcome gift and chat with the owner contributed to a delightful stay. My young granddaughter was thrilled to see the sheep and horse close up and had plenty of space to play outside.”

Helpful Report

Posted 3 months ago

holidaycottages.co.uk is rated 4.4 based on 1,512 reviews