holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,512 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful cottage on a lovely estate. Very dog friendly and the use of the adjacent securely fenced field for dog walking was a real plus. Also a perfect location to explore the Brecon Beacons and surrounding areas. All pubs and restaurants recommended by the owner were spot on. Couldn’t fault a single thing. Will definitely be returning.”

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Posted 3 months ago

“Warm welcome by the owner; nicely equipped and very clean and quiet - just what we wanted!”

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Posted 3 months ago

“A very nice bungalow really loved are stay”

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Posted 3 months ago

“It is just such a lovely cottage with all the facilities we would wish, scrupulously tidy when we arrived. What more could you want?”

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Posted 3 months ago

“The Old Forge was such a great place to stay. Comfortable, clean and with enough space for all the family. A beautiful house we loved being our home from home. Booking was easy and all the support we needed. Pre and post stay support was excellent.”

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Posted 3 months ago

“The Italian Stables were very Clean, Comfortable and everything was provided that you needed. Clear Instructions how to operate Kitchen Equipment. The owners left a wonderful Welcome Pack for us to enjoy.The dog enjoyed the large walled garden as he was safe and couldn't get out. We were left recommended eating place which we tried and enjoyed, most places were dog friendly which is a bonus. we enjoyed it very much and the weather was beautiful.”

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Posted 3 months ago

“Fabulous accommodation with everything need for a lovely holiday in a great location for touring the Cotswolds , and great for dogs too ! Lovely friendly hosts on site for anything needed too including fresh eggs for breakfast and a home baked cake , milk & chocolate and also dog treats on arrival .”

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Posted 3 months ago

“Great apartment and welcoming host. Views were stunning!”

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Posted 3 months ago

“Arrived at Samphire and the place was not clean . Dirty bedding / pillows / carpet / kitchen / lounge / cushions . Got flea bites and checked out after 2 nights . Owner will only offer £400 refund despite paying £1264. Your customer complaints department would not help further. Absolutely dreadful and ruined our holiday and wasted our money . Owners should take responsibility and refund in full .”

holidaycottages.co.uk 1 star review on 14th September 2025

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Posted 3 months ago

“Rockwood Cottage at Witherslack was a lovely well equipped property in a fabulous location.”

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Posted 3 months ago

“Just had another wonderful week at the old butchers cottage in Chilham. It’s the second visit we have stayed the. You couldn’t wish for better hosts nothing is to much trouble if we visit the uk again we would not hesitate to stay there again. Thanks again Hilary. Regards Marion and John”

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Posted 3 months ago

“Booking was easy and the service excellent. However, the accommodation is in need of some TLC. The interior is basically clean and attractive. The bedding is good quality and the beds comfortable but the kitchen utensils are sparse. Yes, sufficient white goods but no jug, the cardboard box for the cafetiere but the item missing. No chopping board to be seen. The pans are badly scratched and stained (see photo) leaving us at a loss to know what to cook in. No toilet lid in the bathroom. No instructions for the heating. Out of the kitchen at the back is a view of an old exhaust pipe and other rubbish. The garden area is scruffy. I could go on! This accommodation was not cheap for 4 nights. I would have expected more from this usually excellent company.”

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Posted 3 months ago

“Very easy to deal with lovely location”

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Posted 3 months ago

“We have been attending Broadstairs Folk Festival for over 20 years with our extended family and have rented properties in both Ramsgate and Broadstairs. Our experiences have been very favourable until this year when we rented Wrotham House from 8-15 August. We got in early on Friday afternoon which was great but then had difficulties with the keys. Only one of our group could open the front door. We were a group of 6 adults, so one person had to stay in to let others in and out. We had to reschedule our plans which included entrance to bands we’d booked. The following day the owner had arranged for his maintenance guy to come and see if he could sort things. He had no luck with the keys either and so called in a locksmith. He adjusted the lock so the keys we’d been given worked and said the lock hadn’t been fitted properly. Again we had to reschedule our plans for Saturday, some again missing pre-booked venues. For the past 4 weeks we have tried to speak to someone about this situation. We are asking for compensation for our inconvenience. Please respond.”

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Posted 3 months ago

“Beautiful property and the whole booking process was very easy”

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Posted 3 months ago

“I loved that the rooms, the lay out and the spaciousness of the cottage as it made it easy for my Dad to navigate around with his stroller. A room on the ground floor is a must in ALL cottages for people who are not all physically enabled. Well done to the owners on this last plus point.”

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Posted 3 months ago

“Penny’s Place St Ives is in a good location. There is plenty of kitchen accessories. Washer dryer which although washer worked fine the dryer didn’t appear to work Unfortunately on arrival the bathroom was not as clean as expected. There was hair in the bath, faeces on toilet bowl and urine on towel radiator. My husband cleaned it himself as it smelled awful. We did stay here in February and it was much cleaner. Pet friendly so that’s good”

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Posted 3 months ago

“Easy booking process and a great choice of properties”

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Posted 3 months ago

“The Coach House is located in a small village in a beautiful part of the country. It sits alongside the house of the owners' John and Erna. They were generous (welcoming wine, milk, bread, butter etc, as well as free homegrown plums and plants) and helpful hosts who were always on hand without being intrusive. The property is a beautifully realised renovation of an old building. It has a kitchen/diner equipped with all you could ever need. The sitting room is cosy with a smart TV and two sofas. Upstairs there are three double rooms and a modern shower room (in addition to a second toilet downstairs). Overall it's a lovely blend of the old - with an interesting array of antiques, both inside and out - and the new, in terms of the kitchen and bathroom. There are also two outdoor seating spots adjacent to the house, as well as a huge field looking out over the countryside. We enjoyed great walks and bike rides directly from the house. The excellent Ferry Inn is a 10-15 minute walk away. Tenterden, Appledore, Dungeness, St Mary's Bay and Rye aren't far away by car. We would highly recommend this property. Liz and Mike.”

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Posted 3 months ago

“The cottage we rented surpassed our expectations. Not your fault that there is a seven mile deathly narrow road to reach it! It freaked out my family! But my husband and I would definitely try to find future rentals from you. Plus the added help getting a cot for baby was so appreciated.”

Helpful Report

Posted 3 months ago

holidaycottages.co.uk is rated 4.4 based on 1,512 reviews