holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,576 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

Questions

Metrics

4.4

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of properties to choose from, easy to find availability and booking was straightforward. The property description (the Brewhouse, Merstone, IOW) turned out to be spot on. No complaints here. Looking for our next break.”

holidaycottages.co.uk 5 star review on 8th September 2025

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Posted 5 months ago

“booking was easy but made a mistake with the date, changed straight away but was charged £75 which is a bit steep in my opinion. Property was absolutely lovely, would highly recommend. Very clean and spacious with beautiful views. They even left a welcome gift for us. Whilst the decking area is enclosed our smaller dog (year old cocker spaniel) was able to get through the slats in the wooden fencing so we couldn't let the dogs roam around on their own which is what we were looking for. Site itself was peaceful with lots of water sports going on. Onsite pub on the lake was lovely - good food too. Would defo book again.”

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Posted 5 months ago

“Everything was done as would of expected”

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Posted 5 months ago

“Straightforward booking, accurate description of property and good communication. The property was clean, comfortable and a friendly welcome gift and chat with the owner contributed to a delightful stay. My young granddaughter was thrilled to see the sheep and horse close up and had plenty of space to play outside.”

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Posted 5 months ago

“Fabulous location and views as advertised. Apartment was overdue a renovation as furnishings were very old and tired.We experienced a problem with the windows of the apartment which was very well supported by the holiday cottage helpline. Overall a wonderful holiday!”

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Posted 5 months ago

“Straightforward booking system. Good communication and easy to contact . Accurate description of apartments. Have used Holiday Cottages for several years and the staff in the Tenby office have always been friendly and helpful.”

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Posted 5 months ago

“House was great location but various problems with bins overflowing, tumble dryer not working, fan in bathroom not working, damaged cupboard and 3 weeks after submitting a complaint online and to head office no acknowledgment. I guess they had the money so it doesn’t matter to them”

holidaycottages.co.uk 2 star review on 8th September 2025

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Posted 5 months ago

“No issues booking with Holiday Cottages.”

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Posted 5 months ago

“A simple and easy booking made for a great booking experience. The apartment was clean with all amenities. Awesome views and great to have a parking space so no stress in parking. Lovely neighbours and a lovely holiday with no problems. Loved our time on the island and will be back.”

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Posted 5 months ago

“Ease of booking, full description of an excellent property.”

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Posted 5 months ago

“Lovely cottage lots of amenities and great enclosed garden for the dogs plus the addition of fields to walk them in. Owners were friendly and helpful. Had a really relaxing week with lovely places to visit nearby”

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Posted 5 months ago

“Reliable and trustworthy and user friendly booking for this beautiful little cottage.”

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Posted 5 months ago

“It is cosy and comfortable and welcoming. The kitchen is well stocked for cooking equipment. The location, is such a quiet village, is beautiful and relaxing. We have stayed here a few times and always look forward to coming back.”

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Posted 5 months ago

“Easy booking process and timely information. Would book again through them.”

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Posted 5 months ago

“The booking process was fine, however on arrival the property wasn’t as advertised on the website, which was problematic. I specifically chose a property with electric car charging point as there was a scarcity in the vicinity of the area but the facility was unavailable (the owner advised that holidaycottages.com had been told but it was still being advertised). This caused much difficulty in locating appropriate charging facilities, and on reflection if I had known that these facilities were unavailable at the time of booking I probably would have elected for another property. Next time it won’t be with holidaycottages.com as I can’t trust the important details on the website.”

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Posted 5 months ago

“A very organised company, the process was really easy, appropriate information was sent at intervals prior to the holiday. Nice to know you can contact them if you should need them- not that we did! The Stables was a fantastic location and ticked every box for us as a family with a dog. I loved it there. Everything we needed was there inclusive of large garden, parking and the gorgeous cottage was well equipped. Many thanks for a wonderful holiday 😀🙏”

holidaycottages.co.uk 5 star review on 7th September 2025

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Posted 5 months ago

“Good communication and speedy service, thank you.”

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Posted 5 months ago

“The booking process is easy, the information on the cottages is normally very comprehensive and if further information is required they are very accessible to be contacted. There is an extensive choice too.”

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Posted 5 months ago

“The house was fantastic with everything you could wish for. The boys loved the large heated pool & the table tennis. The trampoline was very popular too. The house was set in a lovely road with beautiful surrounding countryside & was within easy reach of places of interest. All in all a fabulous holiday.”

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Posted 5 months ago

“The lodge was wonderful, great location!”

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Posted 5 months ago

holidaycottages.co.uk is rated 4.4 based on 1,576 reviews