holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,512 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

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Metrics

4.4

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cottage was exactly how it was advertised. From booking to our actual stay information was provided without any problems or stress. We had a wonderful stay at this cottage and hopefully will be back soon. I would recommend your company and the cottage to friends and family”

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Posted 3 months ago

“The cottage was lovely, there were six of us and everyone enjoyed it, clean and well kept good facilities. Peaceful area , lovely holiday can recommend (and I am fussy!!)”

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Posted 3 months ago

“Good communication throughout. However, the property had no parking as indicated in the details and you need good mobility as to get to either bedroom was very tricky which wasn't referred to. It makes me wonder if holiday cottage check their listing's against the details.”

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Posted 3 months ago

“Kept me informed on payment times and all reminders were appreciated”

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Posted 3 months ago

“We had a lovely time in the cottage. Perfect for us and our pooch as visiting relatives nearby. Lovely and clean and everything you need provided to a good standard. Very convenient for visiting Wells and Cheddar etc. lots of great pubs to eat in within a mile or so if accommodation. We would stay again when visiting Somerset”

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Posted 3 months ago

“Acurate discription of property, good communication. Would use again.”

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Posted 3 months ago

“Description accurate. Fab apartment, views were amazing. Spotless. Great position, loved Fowey”

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Posted 3 months ago

“not always easy to find what we are looking for as too many cottages Pets friendly not enough no Pets allowed.Have noticed this in the last few years.So is harder to find what we would like.”

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Posted 3 months ago

“The description of the cottage was accurate and details of how to locate the property was easy to follow. The information 2 weeks before going on holiday was timely.”

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Posted 3 months ago

“Simple interface and efficient resolution of problem”

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Posted 3 months ago

“Very good service and system”

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Posted 3 months ago

“Great service, good communication from the start. Details conveniently emailed and quick response to an enquiry.”

holidaycottages.co.uk 5 star review on 31st August 2025

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Posted 3 months ago

“We have booked through holiday cottages on 3 occasions. Web site easy to navigate. Comprehensive information about properties and good range of photos . Good communication re booking of accommodation.”

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Posted 3 months ago

“We really enjoyed our holiday at the Cabana Lodge (No:4) at Whitnage, Devon and will probably go again next year ! We booked through Holidaycottages.co.uk, which is a reliable and straightforward service that we have used multiple times and always been happy with. Will definately use again and would recommend without hesitation.”

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Posted 3 months ago

“Luckily the third time I called I was put through to someone who really wanted to help, and ultimately sorted out our problem upon arrival. The first two calls made me very unhappy. The property was "self-managed" and holidaycottages had no interest in helping us when the owners could not be contacted. Basically their point of view was "not our problem". Be careful when using this company if the property you rent is managed by the owners. For the house in Bourton-on-the-water, the owners are in Singapore. We arrived at 4.30pm, which is 11.30pm in Singapore. They didn't answer the phone or reply to Whatsapp messages, eventually they turned their mobile off. Fortunately on the third time of calling we got through to someone who helped us at Holidaycottages. I don't know why the initial person we spoke to wouldn't help.”

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Posted 3 months ago

“Holiday Cottages has these hidden gems to stay in which we never saw on other booking sites. We also noticed the listed rates for some places were cheaper on HC - same place, better price. A simple, easy booking process. The cottage was exactly as advertised on their site. Great support emails before check in with information about the surrounding areas and checking in process. Will definitely be booking our future trips with HC.”

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Posted 3 months ago

“The cottage was great , very quiet and very clean it had everything we needed and we had a lovely week exploring Aberpheldy and Loch Tay”

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Posted 3 months ago

“It was a very straight forward process to book on the website. Once booked, I opened an account and all of the information was then under my booking so couldn't have been easier.”

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Posted 3 months ago

“The position was very good and lovely village, but the cottage is tired and needs a re paint. Also their were a lot of cobwebs and dog hair, and the hoover was broken.”

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Posted 3 months ago

“Very efficient even when we requested a late change of date”

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Posted 3 months ago

holidaycottages.co.uk is rated 4.4 based on 1,512 reviews