holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,576 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Penny’s Place St Ives is in a good location. There is plenty of kitchen accessories. Washer dryer which although washer worked fine the dryer didn’t appear to work Unfortunately on arrival the bathroom was not as clean as expected. There was hair in the bath, faeces on toilet bowl and urine on towel radiator. My husband cleaned it himself as it smelled awful. We did stay here in February and it was much cleaner. Pet friendly so that’s good”

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Posted 4 months ago

“Easy booking process and a great choice of properties”

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Posted 4 months ago

“The Coach House is located in a small village in a beautiful part of the country. It sits alongside the house of the owners' John and Erna. They were generous (welcoming wine, milk, bread, butter etc, as well as free homegrown plums and plants) and helpful hosts who were always on hand without being intrusive. The property is a beautifully realised renovation of an old building. It has a kitchen/diner equipped with all you could ever need. The sitting room is cosy with a smart TV and two sofas. Upstairs there are three double rooms and a modern shower room (in addition to a second toilet downstairs). Overall it's a lovely blend of the old - with an interesting array of antiques, both inside and out - and the new, in terms of the kitchen and bathroom. There are also two outdoor seating spots adjacent to the house, as well as a huge field looking out over the countryside. We enjoyed great walks and bike rides directly from the house. The excellent Ferry Inn is a 10-15 minute walk away. Tenterden, Appledore, Dungeness, St Mary's Bay and Rye aren't far away by car. We would highly recommend this property. Liz and Mike.”

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Posted 4 months ago

“The cottage we rented surpassed our expectations. Not your fault that there is a seven mile deathly narrow road to reach it! It freaked out my family! But my husband and I would definitely try to find future rentals from you. Plus the added help getting a cot for baby was so appreciated.”

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Posted 4 months ago

“Glasses Farm, Grooms Cottage in Somerset was beautiful, good description on holidaycottages website. Hosts were very helpful, welcome basket was much appreciated, full of tasty treats. The cottage was a good base to visit, Taunton, Dunster Castle, Minehead and the GWR railway for a special day trip.”

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Posted 4 months ago

“I have submitted a complaint regarding the above property as unfortunately there were several issues that affected the trip.”

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Posted 5 months ago

“We enjoyed a wonderful break at Cedar Sunrise, the cottage has been finished to a very high standard which was very much appreciated. My Sister popped in on the Saturday as she lives in Norfolk and fell in love with it, so much that she's already booked in for next year.”

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Posted 5 months ago

“Trevidren Cottage, Penzance. The downstairs bedroom with 1 window had a musty odour; the bedding was damp; the window was dirty; the desk was dirty and sticky with marks from drinks glasses. The bed's head board was pushed right against the cold wall underneath the window. By moving the bed away from the wall there was thick dust with old spider webbing covering the skirting board with black mould growth in the board grooves. The floor underneath the bed was covered in thick dust. I had to buy wood cleaning material to remove the filth from floor and skirting board and to eliminate the mouldy smell. Bedroom with 2 windows: Thick dust with hair and a variety of debris (including a shopping receipt) underneath this bed. Downstairs and upstairs shower rooms had an unbearable smell emitting from the water drainages which I had to sanitize. Staircase and upstairs flooring: Horrendous creaking and a nightmare to walk on. Outside seating area with view to the harbour: Nothing like what the picture wants to advertise; it was unwelcoming, table and chairs were dirty. This seating area is situated next to a garage on a large communal parking yard for the neighbouring house. Private parking: Strictly inside the white line leading to the seating area and therefore there is no space for two cars as advertised. The private parking area was full of pine needles. The other seating area was even less inviting with same dirty plastic chairs (and cigarette smoke from a smoking neighbour).”

holidaycottages.co.uk 1 star review on 10th September 2025

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Posted 5 months ago

“The cottage was first class everything we needed was provided . It was quiet and the owner was very helpful and friendly”

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Posted 5 months ago

“Quick and easy to book, a great selection of properties, amazing locations to suit all. My only moan was the size of deposit you have to pay compared to other providers.”

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Posted 5 months ago

“Easy to book, simple directions to properties, great property description. Great company to deal with.”

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Posted 5 months ago

“Easy booking experience. All instructions for property at hand. Really nice apartment, very clean and orderly. Great location and promenade close by with excellent walks. Everything easy to deal with and follow. Plenty of availability depending on where you want to holiday.”

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Posted 5 months ago

“All booking processes were simple and straightforward. Accommodation was superb and contained everything we needed and more”

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Posted 5 months ago

“When wished to change time of departure you were very helpful ! Many thanks”

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Posted 5 months ago

“The cottage itself was clean, well furnished & equipped. It was in a lovely location being in walking distance of the town & with the river at the end of the garden.”

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Posted 5 months ago

“Quaint property, small but this was explained. Easy access to the area.”

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Posted 5 months ago

“Brilliant holiday….many thanks to you all”

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Posted 5 months ago

“Such a picturesque hamlet! Lovely walks, stunning scenery. The cottage was really well-equipped and very comfortable.”

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Posted 5 months ago

“The accommodation was perfect for us with all on ground floor, walk in shower and reclining settee and chair. The coulple who owned the property were extremely friendly and helpful. Everywhere was spotlessly clean and there were homemade buns and Welsh cakes waiting for us. Outside was a lovely stop garden with many flowers.”

holidaycottages.co.uk 5 star review on 8th September 2025

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Posted 5 months ago

“Booking through holidaycottages was a great experience. We have booked to holidays through them this year and we were very happy with the experience. Description of cottages was accurate and and both cottages were clean and comfortable. Cleanliness is a must for us and both were spotless. Hosts very welcoming.”

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Posted 5 months ago

holidaycottages.co.uk is rated 4.4 based on 1,576 reviews