holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,512 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

Company Reviews

Questions

Metrics

4.4

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, all easy to follow”

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Posted 3 months ago

“We were able to book the cottage that we had been to before. We paid straight away online. We received details and codes two weeks before our holiday and directions. A great service alround”

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Posted 3 months ago

“A large variety of properties from which to choose. The booking was very easy. I was supported by professional and helpful staff at the end of a phone or email to answer any queries. I was also updated every step of the way. Really pleased with the service we received. Thank you.”

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Posted 3 months ago

“Lovely home to stay in. Wind and rain did its best you ruin our holiday but we had fun. 3 castles visited and enjoyed. Thank you x Joyce friend”

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Posted 3 months ago

“All information delivered in good time. Clear instructions Property was as good as description.”

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Posted 3 months ago

“Had an excellent holiday- no issues with booking/ arrival instructions etc Cottage as advertised photos accurately pro trade”

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Posted 3 months ago

“The location. The cottage. Everything we needed was there.The owner was so helpful. No”

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Posted 3 months ago

“Everything was so comfortable and the beds were tge best”

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Posted 3 months ago

“Very clear website and enough information about the cottages. It is very helpful to receive information and directions in the week before the start of the holiday.”

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Posted 3 months ago

“The location was brilliant, very easy to book online very impressive with the ease of the system”

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Posted 3 months ago

“Plenty of choice of all sizes of cottages in many locations. Easy booking followed by good communications throughout. Cottage was exactly how it was described. The most important feature for us was a totally secure garden for our dogs. Organisations sometimes claim this but often not true. In this case spot on”

holidaycottages.co.uk 5 star review on 21st September 2025

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Posted 3 months ago

“Very nice spacious lodge. Great for families”

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Posted 3 months ago

“Very easy to use, good communication.”

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Posted 3 months ago

“Pleased with the website and the selection criteria meaning don’t need to wade through Cottages’s which are not applicable. However really disappointed that you no longer offer holiday insurance cover.”

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Posted 3 months ago

“A lovely bungalow with lots of room. A real home from home stocked with all you need, games, books and toys included as well as a fully stocked kitchen. Lovely views. Owners were very helpful but not intrusive.”

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Posted 3 months ago

“Great Central location. Cottage had everything you need.”

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Posted 3 months ago

“Cottage was lovely and was everything we were looking for in a short break holiday.”

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Posted 3 months ago

“Easy to browse the properties, simple booking process, excellent selection to choose from.”

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Posted 3 months ago

“We enjoyed our stay in the Pig Sty cabin. The cabin was fantastic and perfect for us and our dog. The exercise field was perfect too, and we enjoyed the different walks around the farm and surrounding land and fields. Your cabin site is enhanced with the views across the valley and woodland.”

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Posted 3 months ago

“I have sent a complaint on 4th September mainly regarding safety issues. Have had no contact from you. Very disappointed with your service”

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Posted 3 months ago

holidaycottages.co.uk is rated 4.4 based on 1,512 reviews