holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,576 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was unimpressed with holidaycottages. 3 weeks before our holiday I was sent an email to tell me to download their app as all future information would be on there, The app told me that I would be provided with the location 2 weeks prior to my holiday. 10 days before the app still didn’t have the information. I contacted holiday cottages to be told it would be with me shortly but they wouldn’t give me the information over the phone even though we had gone through numerous security questions, 48 hours before my holiday I still didn’t know the exact location and how to get into the property. I again phoned and was told they were looking at what had gone wrong and would get back to me but still didn’t give me the information. I then used a desktop to log on and was able to glean the information. Holiday Cotrages still didn’t come back to me with the information. At 4 pm on the day of my holiday stood outside the property I had rented I checked the app again. Not surprisingly it still stated I would be supplied with the location and how to gain entry 2 weeks prior to my holiday. They are now asking me to provide feedback which as you can see I have done. They still haven’t come back to me but to be honest I am no longer surprised. The property I rented was actually excellent. As described without a hitch unfortunately I can’t say the say about holiday cottages.”

Helpful Report

Posted 4 months ago

“Great position, clean and good support.”

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Posted 4 months ago

“Great cottage, beautiful, with super garden for my doggo’s. The cottage is clean and lush, everything you need, sadly not a washing machine though. I would recommend it, but you need to be fit to manage the steps to access the cottage.”

Helpful Report

Posted 4 months ago

“Snowdrop Cottage is in a great location in Thornford where the people are super friendly. It is within a few minutes walk of the village shop and pub which served fantastic food. It is also within walking distance of a recreation ground where we could walk our two Labradors. Villagers meet in the village hall for tea on Wednesday morning and dog walkers are welcome. When I booked I thought that the thatched cottage was much bigger than it turned out to be as I did not notice that it was in fact three properties. You only get the middle bit which is a two up and two down with a small enclosed garden. The bed upstairs was really nice and comfortable and the shower is well designed. The cottage does not have a bath The stairs are very steep. Neither of our two dogs could get up them, including our very fit 5 year old. I found it a bit of a struggle but managed OK. The kitchen is well equipped. The location was perfect. An excellent base for exploring the area We found a nice sandy beach and several lovely gardens to visit. It was just like stepping back into a time warp to yesteryear with charming villages and shops selling great fresh produce. The pub and bakery at Evershot are both wonderful. We can also recommend the dog friendly tea rooms in Yetminster.”

Helpful Report

Posted 4 months ago

“Easy to use site. Unfortunately problems with the lodge we stayed in and I am still waiting for the complaint’s department to “contact me by phone within the week” . I have been back 3 weeks !!”

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Posted 4 months ago

“Used Holiday Cottages over the past few years because they provide a wide range of good quality cottages around the UK. Their website is easy to use, find and book your cottage. The company keeps you up to date and well informed.”

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Posted 4 months ago

“Great choice of dog friendly cottages. Easy website to use. Excellent communication at all stages of booking.”

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Posted 4 months ago

“We really enjoyed the lovely sea view from the balcony and watching the tide coming in with crashing waves. The car park space outside was a definite bonus.”

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Posted 4 months ago

“Loved the cottage. Felt very homely. Really enjoyed the welcome scones. Quiet location but near to the shops. Secure garden for the dogs. Extremely well stocked with kitchen utensils.”

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Posted 4 months ago

“Wow gorgeous place very clean well equipped with everything you need very big cottage beautiful garden very near windermere loved it there”

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Posted 4 months ago

“Easy site to use. Apartment matched the photos and description.”

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Posted 4 months ago

“Sundowner was a great place to stay, just across from the sea and very comfortable with everything that was needed for a lovely stay.”

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Posted 4 months ago

“Little In Sight is a very well located cottage with a stunning garden and view over the rooftops and the river. We loved being able to pop out in the morning to get breakfast from the bakery and then bring it back to eat in the garden. The house is comfortable and well appointed with everything you need in the kitchen. We will happily return.”

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Posted 4 months ago

“Great location, very comfortable cottage and well equipped. Information provided by the owner was very helpful.”

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Posted 4 months ago

“Our stay at The Castle was brilliant. Great accommodation, great facilities. Brilliant to have our own gate onto the beach. The Finnish BBQ hut was the icing on the cake”

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Posted 4 months ago

“A beautiful well equipped cottage. Dog friendly garden with fantastic views. Very much home from home”

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Posted 4 months ago

“Lovely cottage in an excellent location for morning and evening walks on the beach.”

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Posted 4 months ago

“Property was lovely, but would have been useful to know if it had a hairdryer, washing machine and dishwasher, etc We struggled to open the key box, had no phone no for owners on info, so I tried to phone Holiday cottages, but just no reply. I tried for at least 5 minutes. Luckily the owner was home in adjacent building and was able to help.”

Helpful Report

Posted 4 months ago

“Lovely stay in Seagrove Gallery . Only downside was the privacy issue as main bedroom had to have blinds down most of the time . Well equipped lots of hot water , powerful showers. A guide book for how and when to do things like where to put rubbish . How to use the heating . It did go quite chilly at night . But overall would recommend the property”

Helpful Report

Posted 4 months ago

“Booking was simple and they kept me informed of address and details required when in property.”

Helpful Report

Posted 4 months ago

holidaycottages.co.uk is rated 4.4 based on 1,576 reviews