“Was delivered flowers from Home Bargain Flowers. Addressed to home owner not very personal. So surprised had to look at the website to see what the person had thought they were sending me. Make your own judgment on where this is a bargain or not.”
“Terrible service, ordered valentines roses that looked lovely in the picture. Accepted that they wouldn't be there on the day as they looked like a decent bunch for the money and was only going to be the day after. Turned up a tiny bunch of wilted roses, they were in the bin after a couple of days. Made her wait for nothing! Sent an email to them complaining and didn't get a response.”
“A medium bunch which I paid an extra £5 for had only 8 flowers carnations. I paid £17.99. You get double the flowers for £4 in a local supermarket. If this medium I would hate to see the standard bunch. Very disappointing.”
“Was very dissappointed with the 50 roses bouquet.
The roses were all very small with many on the same
stem.The colour combination was drab and even after
being put in water with the food provided they only improved a little. They certainly was not worth the £17.99 that I paid.
Would not recommend anyone to buy from Home bargain flowers.”
“I ordered a standard flower bouquet, when they arrived there were only 6 flowers in there! I would be too embrarrest to gift them so I had to go to the supermarket to buy a normal bunch of flowers to add to them! They obvisly want you to pay the extra for a normal size bunch of flowers.
I thought I would not make that mistake again so I ordered the medium sized bouquet which was an extra £5. These were ordered from the 'next day delivery flowers" page which also said 'order by 4pm for next day delivery' So I ordered before 4pm and the flowers still haven't arrived 4 working days later with no dispatch conformation! This is not good for perishable items! AVOID!”
“Honestly you would be better going to a petrol station as my £30 flowers turned up today and I could have gotten better ones in esso. The roses had started to wilt and change colour the butterfly was bent out if shape and I received less than half of what was shown even after purchasing the largest bouquet they sold then in. Have posted a pic of what I ordered and what I received”
“I would have given zero stars if possible, ordered flowers for 1st feb, delivered 3rd feb, ordered 30 tulips, 27 delivered, stems mouldy, some dead, looked nothing like the picture. Main complaint tough is appaling customer service, live chat not available, no answer tophone calls or e mails. AVOID at all costs, doubt they'll be in business much longer. Sad thing also Home Bargains suggest the flower business is not their concern and are not prepared to help, REALLY!!”
“awful awful awful,ord3d3d flowrs on 2/12/2021.still havnt arriv3d for my fri3nd whos 93,i 3mail th3 company 3ach day,now stopp3d r3pling...t3rrribl,s33ms to hav lost my mony and i ord3rd bt fon,now no such t3l no”
“Flowers were not good,home bargains after seeing photos said they would replace them,3 week and loads of emails later I am still waiting,disgusting service will not use them again.Their customer service starts off good advisor seemed helpful but down hill from then on.I am still waiting for replies to any of my emails all this has done has left me upset and frustrated”
“Ordered flowers arrived on time that’s the only good thing. Some dead flowers. No communication about dispatch, quality of the flowers are terrible. DONT BUY FROM THEM
Supermarkets have better flowers”
“Ordered these for my aunts special birthday yesterday and they never turned up ! Absolutely gutted ! Tracking option no longer works and , no telephone number ! You can only email them ! They clearly know they haven’t been delivered yet, I have to chase them ! Took my money fast enough though ! Pigs !”
“I ordered these flowers for my 93 year old mother. They were delivered to her care home on the correct day(8th Jan 21) which is the only positive there is about them. They were in a very poor state and several were dead and dying within hours. They lasted a total of 3 days after that. I immediately completed a feedback form to customer services to which I had no reply. I have completed a further two feedback forms and still I have been ignored. Not any communication at all. Rubbish flowers from a rubbish supplier with regard to customer service. DO NOT BUY THEM.”
“Ordered flowers to be delivered for the 26th June still no flowers, emailed 3 times and still no reply , no contact for refund, I would appreciate some contact Order number 256571, used before and was fine really disappointed I want a refund”
“Awful flowers didn’t arrive on time even though they were ordered over a week in advance!!! Still ain’t arrived so can’t comment of quality if flowers as for customer service it’s non existent!!! I have sent hundreds of emails with no reply i will be taking it further”
“The flowers never arrived to their destination!!! Tried to contact post office they referred me back to the company and of course the company never responded to my emails!!!!! AVOID THEM YOU WILL LOOSE YOUR MONEY”
“A bargain is one thing- dead flowers arriving another entirely. I will never use this company again for anything! I sent flowers to a client. Sadly, the person phoned to say she thought I should know that as she took the flowers out of their packaging, all of the petals fell off. Worse, I have not been able to get any form of response from Customer Services. I have sent four e-mails since 22/7, and not even an acknowledgement: shockingly bad product, and non-existant customer services. Avoid this company at all costs.”
